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Mia Burton Reviews 1,116

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, often noting their authenticity and excellent condition upon arrival. Many people appreciate the efficient and fast delivery service, with some receiving their orders much sooner than expected, even for international shipments. The customer service is frequently highlighted as superb, with prompt and helpful responses to inquiries. However, some customers experienced significant delays in delivery, with orders taking weeks or even months to arrive, or not being dispatched at all. A few other people also felt that the customer service was unresponsive or unhelpful when issues arose. There were also occasional reports of receiving faulty or low-quality products, including instances where items arrived with defects.

What people talk about most

Product

Clients share ambiguous opinions on product quality and authenticity. Many reviewers are delighted with their... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise fast shipping, with some... See more

Order

People report ambiguous experiences with their orders. Many consumers express satisfaction, noting quick... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the customer service as... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the authenticity and... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered sunglasses three weeks ago. The delivery time is given as one week. In fact, the delivery took over 3 weeks. But still in time. The support kept me well informed by serious and reliable answ... See more

Company replied

Rated 4 out of 5 stars

First time ordering on Mia Burton. My order was shipped the next business day and arrived fairly quickly considering the location. Unfortunately there was a defect on the lens so I will be sending the... See more

Company replied

Rated 4 out of 5 stars

It was very well packed and everything my only issue is that it arrived quite late than expected. But overall I am content with having chosen Mia Burton

Company replied

Rated 5 out of 5 stars

Highly recommend! Was sceptical at first - purchasing replacement Gucci sunglasses that RRP for $730 for $336! 100% authentic and brand new - all tags, dust cloths and case. They even added an a... See more

Company replied


Company details

  1. Sunglasses shop
  2. Optician

About Mia Burton

Written by the company

SHOP SUNGLASSES
SHOP EYEGLASSES
SHOP ACCESSORIES

Mia Burton is the online boutique for eyewear lovers. Our selection of designer sunglasses, eyeglasses and accessories is curated in Italy and delivered worldwide.

We offer our customers a range of services, including custom prescription lenses, free shipping and returns, multichannel assistance, style advice and buy-now-pay-later plans.


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Payment methods Mia Burton Payment methods
Buy now, pay later Mia Burton Buy now, pay later

Promotions

Written by the company

Free Shipping
We deliver your order worldwide. Custom fees are included in the price.
Free Returns in 60+ countries
Available now on prescription and custom lens orders.
$ 15 Off For Subscribers
Enjoy a welcome coupon code to use on your first order.
Customer Service
We are here to help. Ask us anything with our live chat or by email.

Mia Burton Lens Care

Free 2-year Lens Coverage

Free 2-year Lens Coverage
For a limited time, enjoy free lens warranty with any purchase of custom lenses, including prescription glasses and sunglasses, and plano lenses with coatings.

Contact info

40% OFF LENSES

Shop for your designer pair with custom lenses.

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

I was skeptical at first BUT!!!

I was skeptical at first, but I can ensure yall that this is a legit website, they dispatched my order in 24h and I received it in 48h !!! (France) with the original brand packaging !
So happy ! I recommend

6 March 2026
Mia Burton logo

Reply from Mia Burton

Hi Merry,

Thank you for sharing your experience! We’re so happy we could exceed your expectations and deliver your order quickly with the original brand packaging. Your recommendation means a lot to us!

The Mia Burton Team

Rated 3 out of 5 stars

Long delivery time

Glasses are good, but delivery time was like 3 weeks.

4 March 2026
Mia Burton logo

Reply from Mia Burton

Dear Arnav,

Thank you for your feedback! We’re glad to hear that you’re happy with your glasses. We are sorry for the delivery time and truly appreciate your patience.

We hope you to see you again in the future!

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Only the best is sold here…

Can’t say enough great things about this company. Price, selection and delivery is superb, it took 3 business days to arrive at my door, would have been sooner had US customs not held my package. Thank you for the great brands at fabulous prices!

10 March 2026
Mia Burton logo

Reply from Mia Burton

Dear Nancy,

Thank you for your review! We are delighted to hear that you were happy with our service. We truly appreciate your understanding regarding the customs delay and we’re glad your order arrived safely.

Enjoy your new sunglasses and we hope to see you again soon!

The Mia Burton Team

Rated 5 out of 5 stars

Recommend

Good price and quick delivery to Australia.

11 March 2026
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Reply from Mia Burton

Dear Roman,

Thank you for sharing your experience with us. We are happy to hear that you appreciated the quick delivery to Australia. Your feedback means a lot to our team.

We hope you enjoy your purchase and look forward to serving you again in the future.

The Mia Burton Team

Rated 5 out of 5 stars

Top an fast Service, best price

Top an fast Service. Top Quality. Best price

2 March 2026
Mia Burton logo

Reply from Mia Burton

Dear Vera,

Thank you for your lovely feedback! We are very happy to hear that you appreciated our service, quality and pricing.

Enjoy your purchase and we hope to see you again soon at Mia Burton.

The Mia Burton Team

Rated 5 out of 5 stars

Amazing value !

Amazing value !! I wanted a pair of MiuMiu glasses in both black and tortoise shell. I couldn’t bring my self to spend $1200+ on the though. I found Mia Burton and they were 40% off! I was super skeptical this was a scam or not authentic but thought I’ll take the risk lol. Paid with PayPal just incase. Only $750 for two pairs! When one pair is originally $600. Glasses came, earlier than expected and in perfect condition. 100% authentic. Came with box, bag, cleaning cloth etc and has a Luxottica sticker. Also was shipping from Italy which is a good indication. 100% recommend Mia Burton and will definitely be buying all sunnies from here in the future.

10 March 2026
Unprompted review
Mia Burton logo

Reply from Mia Burton

Dear Paris,

Thank you so much for sharing your experience! We’re very happy that we were able to exceed your expectations. It’s wonderful to hear that you’re happy with both pairs.

We truly appreciate your recommendation and look forward to helping you find your next pair of sunglasses!

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Perfect quality glasses and super quick…

Perfect quality glasses and super quick delivery from Italy to Australia. Very impressed. Also the price was excellent.

27 February 2026
Mia Burton logo

Reply from Mia Burton

Dear Ka,

Thank you for your kind words! We’re delighted to hear that you’re happy with the quality of our service and the fast delivery to Australia.

We truly appreciate your feedback and hope to welcome you again soon.

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

I bought the CHIMI G Black frames from…

I bought the CHIMI G Black frames from Mia Burton’s website and had a great experience. I paid 586.08 RON (about €118), while the same pair was listed on Farfetch for €163, so the price was much better.

The glasses arrived in the full original box, with all papers and stickers included, and everything looked 100% authentic. Very happy with the purchase and the value.

4 March 2026
Mia Burton logo

Reply from Mia Burton

Dear Alin,

Thank you for your review! We’re very pleased to hear that you had a great experience.

Enjoy your new frames, and we hope to see you again soon at Mia Burton.

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Great!

At first I was skeptical but this company did not disappoint! The sunglasses were well priced, exactly what I ordered and delivery was quick! I would recommend Mia Burton!

6 March 2026
Mia Burton logo

Reply from Mia Burton

Dear Jennifer,

Thank you for your lovely feedback! We’re happy to hear that your experience with us met your expectations and that you were satisfied with both the product and delivery.

Your recommendation means a lot to us!

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Content with service

Initially seemed a bit late delivery but then happened quickly. It is understandable they are delivering from Italy to Vancouver though:) 3D imaging from website also seem accurate

26 February 2026
Mia Burton logo

Reply from Mia Burton

Dear Yildiz,

Thank you for your feedback! We appreciate your understanding regarding international delivery times.

We hope you enjoy your glasses and look forward to serving you again.

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Amazing

Best place to get glasses. In love with my new Cartier.

27 February 2026
Mia Burton logo

Reply from Mia Burton

Dear Hazard,

Thank you for your wonderful review! We’re delighted to hear that you love your new Cartier glasses.

Enjoy them, and we hope to welcome you back soon for your next pair!

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Very positive experience

Je recomI had a really good experience with Mia Burton. She was very helpful, professional, and easy to communicate with throughout the whole process.

Everything was handled smoothly and she took the time to answer my questions and make sure everything was clear. I really appreciated her responsiveness and the way she made things simple and stress-free.

Overall, a very pleasant experience. I would definitely recommend Mia Burton and would happily work with her again.mande fortement

6 March 2026
Mia Burton logo

Reply from Mia Burton

Dear Bee,

Thank you very much for your kind words. We’re truly happy to hear that you had such a positive experience and that our support made the process smooth and clear for you.

Your recommendation means a lot to us, and we would be delighted to assist you again in the future.

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Loved it!!!

26 February 2026
Mia Burton logo

Reply from Mia Burton

Dear Hanna,

Thank you so much! We’re very happy to hear that you loved your experience with us.

We hope you enjoy your glasses and look forward to welcoming you again soon.

Kind regards,

The Mia Burton Team

Rated 1 out of 5 stars

Glasses finally arrived 2 weeks late…

Glasses finally arrived 2 weeks after the advertised date. Multiple conversations with customer service saying that it was a logistics issue in their warehouse.

Glasses did arrive however.

5 March 2026
Mia Burton logo

Reply from Mia Burton

Dear Eli,

Thank you for your feedback. We sincerely apologize for the delay with your order. Due to unexpected logistics issues in our warehouse, some shipments unfortunately took longer than expected.

We’re very glad to hear that your glasses have now arrived and hope you are enjoying them.

If you ever need any assistance in the future, our customer service team will be more than happy to help.

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Thanks for the prompt delivery

Thanks for the prompt delivery. I’m very happy with the purchase.

27 February 2026
Mia Burton logo

Reply from Mia Burton

Hi Sue,

Thank you for your kind review! We’re very happy to hear that you’re satisfied with the prompt delivery and your purchase.

Enjoy your new sunglasses and we hope to see you again soon!

Kind regards,

The Mia Burton Team

Rated 1 out of 5 stars
Mia Burton logo

Reply from Mia Burton

Dear Paris,

Thank you for your feedback. We are very sorry to hear that your item arrived damaged.

Please contact our customer service team by email so we can better understand what happened and assist you as quickly as possible with the best solution.

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Amazing!!!

The glasses I bought are exactly as they were described and displayed online. I have never spent this much for a pair of sunglasses..it was definitely worth it.

3 March 2026
Mia Burton logo

Reply from Mia Burton

Hi Christa,

Thank you so much for your wonderful review! We’re delighted to hear that the sunglasses matched your expectations and that you feel the purchase was worth it.

Enjoy your new pair and thank you for choosing us!

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Really good seller

Really good seller

4 March 2026
Mia Burton logo

Reply from Mia Burton

Hi Giuseppe,

Thank you very much for your review! We truly appreciate your feedback and are glad you had a positive experience with us.

We hope to welcome you again soon.

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Quick and reliable

Good discount on Persol glasses, 40%, and fast shipping, Reliable and recommended!

24 February 2026
Mia Burton logo

Reply from Mia Burton

Hi Michele,

Thank you so much for your kind words!

We’re thrilled to hear you enjoyed the discount and that your Persol glasses arrived quickly. We really appreciate your recommendation!

Best regards,

The Mia Burton Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Quick shipping and product in perfect condition.

24 February 2026
Mia Burton logo

Reply from Mia Burton

Dear Customer,

Thank you for your lovely feedback! We’re happy to know that your order arrived quickly and in perfect condition. Your support means a lot to us!

Best regards,

The Mia Burton Team

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