miccostumes Reviews 

561
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the costumes, noting that fabrics, sewing, and overall details closely match the website photos. Consumers also appreciate the fast delivery service and affordable prices, with many packages arriving on time or even earlier than expected. However, some customers also noted issues with shipping delays and orders taking a very long time to reach their destinations. Some people were dissatisfied with the sizing and construction, mentioning that specific outfits felt too tight, poorly fitted, or lacked important components. A few other people also felt that communication could be improved when dealing with problematic orders or missing items.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the high quality of materials, accurate... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the well-made materials,... See more

Delivery service

Consumers find delivery service to be positive, highlighting that packages consistently arrive quickly and... See more

Order

Reviewers express mixed feelings about their order experiences, highlighting a wide split in customer... See more

Price

Customers had ambiguous experiences with price, as many reviewers praised the affordable costs, fair rates,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

J'ai acheté le cosplay de Scarlet Witch (version WandaVision). Un bon rapport qualité prix et une livraison irréprochable et très rapide ! Le costume est le même que sur les photos. En revanche j'ai j... See more

Rated 5 out of 5 stars

I was scheptical with the material seeing the lower price range and the past experiences with buying cosplay from other online websites. However, I was pleasantly surprised with my 9s cosplay. The mat... See more

Rated 5 out of 5 stars

The cosplays I've gotten have always arrived on time and the only one that has been delayed they actually emailed me about! I adore Miccostumes support too they're always so friendly and I've never ha... See more

Rated 5 out of 5 stars

Bought a Crona wig. For the price of $30, it is a really good quality. We had concerns about shipping on time for Halloween but it arrived quickly and on time. Only small issue was that the order conf... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

561 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(561)

219 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 stars well deserved

It was the best choice to order my con costume from miccostumes. The reviews were good, so I picked the item I wanted. While I was placing my order I needed guidance concerning shipment to my country and later on I had some trouble finishing my payment. Help was provided immediately and I thank the miccostumes staff for their excellent customer service. To my pleasant surprise I recieved the package much faster than it was originaly scheduled. The costume looks absolutely amazing! Size is alright (I followed the chart), it might need to adjust a little bit here and there but that's just how it is when I want it to fit perfectly. The price was decent and I even got a little discount as a new member. Hope everyone is as satisfied as I am with their purchase on miccostumes! Happy to recommend. Can't wait to show off on the con, yay!

2 October 2025
Unprompted review
Rated 3 out of 5 stars

good and bad points

i have ordered more than 20 cosplays from here.
Good things first: the shipping is pretty cheap and fast. the pre sale was always on time, not like with dokidoki.
quality is better than temu/ alie but not the same as 1/3 delusion (dokidoki SR).
especially for lewd fits, they have many good ones.
they are true to size, or at least more than dokidoki/ uwowo. read the reviews, sometimes you should size up or down.

now the bad part:
terrible quality control and greedy customers service. at least 1/3 of all my orders had issues. im talking missing parts, things sewn on wrong. normally quality control will prevent this.
the customer service is bad, they will offer 5$ for any mistake, even with half the costume missing. you have to insult them and get angry to get a halfway fair solution. i always threaten with paypal and suddenly they could ship the missing parts or refund me what i wanted.
as all cosplay shops no returns, exept if you want to pay half the price of the costume for the shipping back. if something doesnt fit better resell secound hand, this way you get more money back than with return

so overall: id recommend them since other cosplay stores are much worse. but always pay with paypal, dont rely on their customer service

25 September 2025
miccostumes logo

Reply from miccostumes

Dear Customer,
Hello
Thank you for your review.
First, we deeply appreciate your recognition and support for our store. Customer approval is our driving force. Second, we take every customer's feedback seriously. Regarding the quality and payment method issues you raised, we have already communicated with the relevant staff. We will take corresponding actions in both areas to better serve our customers. Of course, customer service training remains a key focus for our company. We will strive to provide you and all our customers with the highest quality service. Thank you again for your time.
Wishing you all the best,
Sincerely

Rated 5 out of 5 stars

I’ve bought from this company twice

I’ve bought from this company twice. Both times, I have been EXTREMELY satisfied. I’m often surprised by the quality of the costumes. They’re amazing quality for the price you’re paying. I’ve bought simple costumes from them (Aerith Gainsborough and Ciel Phantomhive BOC) and they were such amazing quality. They also ship out pretty fast. I love this site/app. The ONLY downside I’ve experienced is that there’s almost no wiggle room in the chest area. So beware of that ! Otherwise, it’s all amazing.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Extremely Excited

My daughter just got her Navia cosplay costume from Genshin impact. She was so excited she was screaming when she was opening the package. She immediately went to put the Navia Cosplay costume on. She loves it!!!!!

22 September 2025
Unprompted review
Rated 1 out of 5 stars

Misleading Return Policy and Poor Customer Service

I ordered a cosplay costume from Miccostumes for my daughter. Unfortunately, the size was just a little too small. I contacted support before returning it, and they assured me that as long as the item wasn’t broken I could exchange it.

When they received my return, they denied the exchange by claiming the costume was “broken” because I didn’t put a piece of cardboard back in the packaging. The costume itself was in perfect condition, never damaged. To reject an exchange over missing packaging material feels unfair and dishonest.

I followed their instructions and acted in good faith, but they changed the rules after the fact. If you’re considering ordering from Miccostumes, be aware: their definition of “broken” doesn’t mean damaged. it can mean missing packaging, even if the actual product is fine. Their return address is also just a single house somewhere in the Bay Area. I won’t be shopping here again.

Update – Final Outcome:
After a long back-and-forth with customer service, Miccostumes did eventually return my original costume. I appreciate that the situation was finally resolved, but it shouldn’t have taken so many emails and so much frustration to get here.

The main issue was that they initially refused my exchange by calling the costume “broken” — not because it was damaged (it wasn’t), but because some cardboard packaging was missing. That’s not part of the costume itself, and it caused an unnecessary delay.

I’m relieved to have the product back, but this whole experience has made me much more cautious about ordering from them again. If you decide to buy, make sure you keep every single piece of packaging, no matter how small or insignificant it seems.

21 September 2025
Unprompted review
miccostumes logo

Reply from miccostumes

Dear Customer,
Hello
We sincerely apologize for not providing you with a perfect shopping experience. Regarding your report of a missing cardboard piece from the product packaging, but your return was unsuccessful, we are currently investigating with the relevant staff. We appreciate your patience. If you would like to receive a prompt response to this issue, please contact our support team.
Thank you for your patience.
Sincerely

Rated 5 out of 5 stars

The absolute best brand to buy affordable high quality cosplays from!

I love this company so much! I’ve been into dressing up ever since I was a kid, and when I found this website last year, it instantly became my go-to for cosplay, Halloween, and just costumes in general. The price point is amazing for the quality you get—honestly, unbeatable.

My friends are always asking me how I afford all these costumes, and I tell them about the great deals, constant sales, and coupon codes. The rewards system is incredible too—it’s free to join, and you actually get rewarded for shopping here. The referral program is also a huge bonus!

As for the costumes themselves, they’re always thoughtfully designed and really well made. I love that a lot of the pieces are modular and easy to mix and match. Everything I’ve ordered (I usually get a size small) has fit perfectly with no issues—no sloppy stitching, no missing items, just great quality every time.

Shipping is always super fast, and I’m consistently impressed with how quickly everything arrives. So far, I’ve bought five costumes for myself and my boyfriend, and we’ve both loved every single one. I seriously can’t recommend this site enough—I tell all my friends about it. Love, love, LOVE it!

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Cosplay Seller

I can recommend miccostumes as a cosplay seller. I already placed a lot of orders with them and never had any trouble. When there was a problem, customer support was always helpful and solved my problems to my expectations. Most cosplays had also excellent quality and were worth their price! Out of all the times I ordered I only had one cosplay I was'nt satisfied with and they offered me a coupon with which I was fine. Once they sent me a wrong size and they sent me a new one without me having to send back the wrong size, which was great!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

My experience ordering from Miccostumes…

My experience ordering from Miccostumes was amazing! I honestly didn’t expect it to come so soon, but it only took around a week to get here! And the costume quality is insanely good!! I’ve never had a cosplay this well made before! I’ll ABSOLUTELY be ordering from here again!

15 September 2025
Unprompted review
Rated 5 out of 5 stars

All is perfect ;) I bought on…

All is perfect ;) I bought on miccostumes several Times, all is perfect very recommend the quality about the costumes is very good, and when I had a problem the seller was very kind.

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Loveddd it !

Loveddd it ! I do suggest ordering a size bigger than you usually would just cuz it does run a little tight , but other than that totally worth it ! ❤️

11 September 2025
Unprompted review
Rated 1 out of 5 stars

It won't let me create an account

It won't let me create an account. It freezes everytime or doesn't respond even when I try going through with a purchase as a guest. It wants my email no matter what and it just doesn't respond or doesn't work. It is like it doesn't want me to buy it. They need to fix it. It's broken, stupid and I just won't buy from here because they make it impossible.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Costumes look just like the pictures…

Costumes look just like the pictures and don’t feel cheap. Miccocostumes Is the first place I check if I need to buy a cosplay. They often have everything on the site that the model has on in terms of like headbands, tights, etc.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing quality and perfect for cosplayers!

I've been using Miccostumes for over a 5 years now and I’ve loved every single cosplay I’ve received from them. The quality is impressive for the price—materials are comfy, durable, and often come with thoughtful details that make the character really come to life. ✨

The sizing charts are accurate, and when I had questions, their customer support was super responsive and helpful. Shipping has also been reliable (even with international orders!), and everything arrives well-packaged.

As a content creator, I've worn their costumes for photoshoots, conventions, and videos—and they always get compliments! Whether you're a beginner or a seasoned cosplayer, Miccostumes is a solid choice for finding your next outfit 💖

6 June 2025
Rated 1 out of 5 stars

I pre-ordered a costume on April 1st…

I pre-ordered a costume on April 1st with a delivery time June 3rd to June 17th. I’ve been asking sending it form May 12th - the date they supposed to send it by.
Every time I talk to the support they ask me for patience since the costume will be in production for another week. But I’ve been asking about sending time for the past 4 weeks and every time I’m getting the same response. I have a convention on the 13th-16th with a pre-paid session and no costume to photograph or even an information when it’ll be here.

Awful experience, money lost.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Arrived early and amazing quality

Arrived early! Fixed address and contact issues and the quality is amazing. I got it early than delivery date estimate which is great because an event was coming up and I was afraid it would arrive on time! It arrived a whole week early!

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Been using them for years

I always purchase cosplays from Miccostumes over Amazon if I can. I feel the need to disclose that I have partnered with this brand before, but I did not receive any incentive to write this review. I continue to use miccostumes whether partnership or not because the quality of their cosplays are phenomenal. I also bought cosplays from miccostumes for years before ever partnering with them. Their cosplay sizing always follows their size chart and I've never been left with any surprises. I am a seamstress so I know a thing or two about quality garments. These are always made with nice stitches, nice seams, and are durable.

4 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look