I ordered a bangle which was obviously…
I ordered a bangle which was obviously sent out not fit for purpose. The item cannot be worn as the clasp keeps coming undone, so just falls off!
I contacted MK and eventually got a message from Nonna asking for a photo plus order number etc ( they have all this already) I sent a video of the bangle coming undone and still not received any response. It’s such a shame that bad customer service reflects on the lovely brand.
Top tip for Nonna if you’re going to represent this company do the job intended and e-mail customers back. Don’t just leave it, as it’s now resulted in a negative review.
Very, very poor and will never place an order again.








