MicroFix Reviews 

6,151
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I took my phone for an issue with the TrueDepth camera but the screen was fine and working well. When I came to get my phone back the screen was broken (lots of vertical lines on it) and they said... See more

Rated 5 out of 5 stars

Repair was suitably priced. I was kept well up to date all through the process - their online tracking portal is very useful. Team is friendly, efficient and the repair was done exactly on time, a... See more

Company replied

Rated 5 out of 5 stars

Fast Customer Service and use of Guarantee without any Questions. Thanks for rescuing my Phone! Anytime again!

Rated 2 out of 5 stars

Via the Apple Care website, Microfix was offered me repair of iPhone scree but when I arrived to the shop I clearly asked after 15 minutes waiting it seems that Microfix could not fix the screen for A... See more

Company replied

Company details

  1. Electronics repair shop
  2. Computer repair service
  3. Computer service
  4. Mobile phone repair shop
  5. Phone repair service

Written by the company

MicroFix – Slimmer repareren. Duurzamer IT-beheer. MicroFix is sinds 1991 dé reparatiepartner voor bedrijven, scholen, instellingen en IT-resellers die kiezen voor zekerheid, kwaliteit en duurzaamheid. We repareren laptops, desktops, smartphones, tablets, printers en servers – zowel binnen als buiten garantie – snel, deskundig en merkonafhankelijk. We zijn erkend servicepartner van Apple (Apple Authorized Service Provider), HP, Lenovo, Dell, Asus én Samsung. Of het nu gaat om een garantieclaim of een betaalde reparatie: we maken het je makkelijk. Elke geslaagde reparatie helpt mee aan onze missie: samen tegen e-waste. We verlengen de levensduur van apparaten en voorkomen onnodig elektronisch afval – goed voor jouw organisatie én voor het milieu. Met een hoofdkantoor in Leiden, een landelijke buitendienst en service op locatie (waaronder “klaar terwijl je wacht”-iPhone-reparaties), zorgen we voor gemak en continuïteit. We denken met je mee, regelen alles en nemen het werk uit handen. MicroFix staat voor vakmanschap, ervaring en maatschappelijke verantwoordelijkheid – al ruim 30 jaar.


Contact info

3.6

Average

TrustScore 3.5 out of 5

6k reviews

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No recent history of asking for reviews

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3.6

All reviews

(6,151)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

They wanted $800 to fix a $600 laptop

They wanted $800 to fix a $600 laptop. I got it fixed for $150 at another store. In addition to the $60 just to have microfix assess the damage. Will never go back to this expensive store. Seems like the new building and expensive coffee machine is driving up their prices and they are most definitely passing it on the the consumer. 1 star & disappointed this is a trusted apple store

18 April 2019
Unprompted review
Rated 5 out of 5 stars

Really helpful service

Really helpful service, it took almost a week to replace my screen but communication was good and service very nice.

27 February 2019
Unprompted review
Rated 4 out of 5 stars

Almost perfect

Scarcity of parking space and necessity to send the product elsewhere to investigate (smart-keyboard for iPad) were the only minor weaker points. Waiting time, communication by phone and face to face, service level were all fine.

10 January 2019
Unprompted review
Rated 1 out of 5 stars

Ehm, all in all very sadly!

Okay, quite a story and it aint positive ;)

Ok, both my macbook and iphone were broken, so i brought it at microfix. Here they “repaired” the macbook and given a “replacement” iphone. I was fine with it and started using. However, this iphone had vibration issues?! A new one. Also the macbook wasnt well repaired, there were no screws at the bottem and also the touch is sensor was out of place.
So i returned them both back again, with as result: had to waith for a month for another “refurbished” iphone, while i asked for a new one. Besides this, the macbook, i still haven’t got it back?! Im waiting for over a month! Now i asked my money back, but they certainly wouldn’t react because there are some problems blablabla. In short, certainly don’t go there! They don’t keep their end of the deal and give al faults to apple. Certainly not fair

8 January 2019
Unprompted review
Rated 2 out of 5 stars

The personel was quite unfriendly and…

The personel was quite unfriendly and confused because I couldn't speak Dutch. All in all it was very confusing, because I had an appointment and nobody was able to tell me if I still need to register that I'm there or just need to wait to be called out. The service itself (changing battery) was fast and without problems.

31 December 2018
Unprompted review
Rated 5 out of 5 stars

fast, friendly, thorough

Fast, friendly, thorough! I do prefer the old days before the Apple Store itself was overwhelmed with phone screen repairs; in the meantime, Microfix is excellent and the best option.

24 December 2018
Unprompted review
Rated 5 out of 5 stars

Excellent (and bilingual) service!

Excellent (and bilingual) service!

(Sorry ik spreke geen nederlands!)

I brought in my laptop (2013 MacBook Air) for repair after spilling a glass of water all over it. It was beyond saving, but Microfix was able to back up my data to a hard drive and I resurrected it on a new machine. They were very accommodating and professional throughout and always kept me informed. I know almost everyone in Amsterdam speaks English as well as I do but it was a real lifesaver in this situation! :)

12 December 2018
Unprompted review
Rated 5 out of 5 stars

great team

great team - great work - very efficient - very polite - great communication - couldnt ask for anything more especially if they are linked to apple

3 December 2018
Unprompted review

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