Midas Beds Reviews 441

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 429 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them to be well-made, sturdy, and comfortable, with many appreciating the aesthetic appeal and practical features like storage options. The delivery service is frequently highlighted as excellent, with people commending the speed, clear communication, and the helpfulness of the delivery staff who often bring items to the room of choice and even assist with assembly. Reviewers also note the smooth ordering process and the overall positive service experience from start to finish. However, some people were dissatisfied with the quality of certain products, citing issues like exposed staples, creased fabric, grubby marks, and damaged parts upon arrival. A few other people also felt that the delivery service was not always as expected, with some items being left in the porch instead of the room of choice, and occasional delays or changes to estimated times causing inconvenience. Additionally, some customers experienced issues with missing parts, damaged drawers, or ill-fitting headboards, and a few reported difficulties with customer support responsiveness.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the sturdiness... See more

Service

People report positive experiences with service, often describing it as first-class and excellent from start... See more

Staff

Users describe positive interactions with staff, often highlighting the delivery teams as friendly, helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered within the week of ordering it and delivered to the room of choice by two delivery men who even called the day before to check the date and time was OK and gave me a text when half an hou... See more

Company replied

Rated 5 out of 5 stars

The small double ottoman bed was exactly what I was looking for to fit into our smallest bedroom. It looks good, the price was very competitive and on arrival was a good sturdy, well built bed.... See more

Company replied

Rated 5 out of 5 stars

Great product at a very competitive price. Communications from the store regarding updates and delivery times were 1st class. Delivery was good by placing the bed into the room of choice, but it... See more

Company replied

Rated 5 out of 5 stars

Really not going to lie , I was sceptical at 1st , I looked up reviews seemed genuine. Ordered, 2 bedds 2 headboards. One headboard was missing on delivery, was asked by the delivery driver to cont... See more

Company replied


Company details

  1. #79 of 116 best companies in Bed shop
  2. #54 of 87 best companies in Bedding Shop
  3. #147 of 224 best companies in Bedroom furniture shop
  4. #56 of 85 best companies in Mattress Shop

Written by the company

We’re a family-run business with over 30 years of experience in crafting quality beds. At Midas Beds, comfort runs in the family. With decades of expertise, we know what it takes to create the perfect night’s sleep – combining timeless craftsmanship with everyday affordability. Every bed we offer reflects our commitment to quality, durability, and care. Why Choose Midas Beds? Made in the UK Every product we make is built by hand in the UK. From sturdy frames to supportive mattresses, we take pride in delivering locally made quality you can trust. Free & Fast Delivery Free & Fast Delivery available within 3–7 working days. Additional shipping surcharges may apply based on your location. 0% Interest, Buy Now Pay Later We believe everyone deserves great sleep—without financial stress. That’s why we offer 0% interest finance and flexible Klarna payment options, including Buy Now, Pay Later. 5-Year Warranty We stand behind our craftsmanship. That’s why all Midas Beds products come with a 5-year warranty for peace of mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

441 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

On time very helpful professional team

On time very helpful professional team

14 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re pleased to hear the team was on time, helpful, and professional throughout your delivery experience.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

A Good bed company who I would recommend.

I am pleased to say that my experience with Midas beds was a really good one. They delivered the bed as promised and kept me informed of the timings on the delivery day every step of the way.
The bed itself is comfortable and looks good in my son's bedroom.
The only thing I would say is I would have liked more information between the day I ordered the bed and it was delivered. It was day 7 before I heard the delivery information. I just would have liked more communication because there was a point when I thought is this bed coming or not.
The guys who did the delivery were helpful and brought the bed in and were respectful to me and my home.
All in all a pleasant experience.

4 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your detailed feedback! We’re delighted to hear you’re happy with the bed and that it looks great in your son’s bedroom. It’s also wonderful to know the delivery team kept you informed on the day and treated your home with care and respect.

We do appreciate your comments regarding communication prior to delivery and understand how additional updates during that period would have been reassuring. Your feedback is valuable and will help us continue improving our service.

Thank you again for your support, and we’re pleased your overall experience was a positive one.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent communication and easy…

Excellent communication and easy delivery

1 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re pleased to hear you were happy with the communication and found the delivery process easy and smooth.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great product at an even better price

Great product at an even better price! Delivery was exceptional too, delivered on time and up steps to my house, then upstairs internally with the minimum of fuss.

13 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your fantastic feedback! We’re delighted to hear you were happy with both the quality and value of your purchase.

It’s also great to know the delivery team made the process smooth and hassle-free, even with the stairs involved. We really appreciate your kind words.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Delivered within the week of ordering.. perfect!

Delivered within the week of ordering it and delivered to the room of choice by two delivery men who even called the day before to check the date and time was OK and gave me a text when half an hour away in the 4 hour slot given.

Bed is a beautiful colour, Seal Naples and extremely comfortable. I've had much better night's sleep now. Would highly recommend.

12 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your wonderful feedback! We’re delighted to hear you were happy with the delivery service and communication throughout the process.

It’s fantastic to know you love the Seal Naples colour and that your new bed has helped you get a much better night’s sleep. We really appreciate your recommendation.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Got first response

Very impressed with the customer service. Had a few questions before ordering and they actually replied quickly and helped properly, rare these days lol.

6 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your lovely feedback! We’re delighted to hear you were impressed with our customer service and that our team could help answer your questions quickly and properly before ordering.

We really appreciate your kind words and support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Absolutely lovely bed

Absolutely lovely bed! I ordered king size, reinforced divan in Black Naples. Was a bit unsure what fabric I wanted and ordered samples, went for a bit of texture, unaware of fabric types, Naples seems to be close to a suede effect and was different to my normal flat colour scheme but works really well and is quite subtle. Read that reinforced meant it was just bit better joints and corners as I was expecting really heavy duty but was fairly light but supports my 6ft tall/big build nicely with my king size mattress no squeaks or movement.

Few quality issues I didn't bother Midas with and sorted myself, for the price I paid £199 with the 20% sale discount, incredible value and quality in all honesty. Fairly quick delivery, took about 5 working days from ordering untill it was ready for the delivery to be booked in.

Really good delivery time options once scheduled for delivery, had it delivered the next day it was confirmed ready and the the 2-man team were happy enough to carry both pieces up to 3rd floor flat with no lift, no complaints from them which I was very happy (and slightly guilty) about. Highly recommend!

9 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your detailed and wonderful feedback! We’re delighted to hear you’re so happy with your reinforced divan base and that the Naples fabric turned out to be the perfect choice for your room.

It’s great to know the bed is providing the support and comfort you were looking for, and that you found the overall value and delivery experience excellent. We’ll also be sure to pass your kind words on to the delivery team for handling the stairs so professionally.

We really appreciate your recommendation and support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

I'd never heard of this company but…

I'd never heard of this company but something caught my attention and I'm glad it did. My old bed was past its best so I ordered a replacement via the Midas website.
A really well designed site, easy to navigate and loaded with accurate information. Anyway fast forward, around six days after clicking 'order', a notification from the carrier that my order was on its way. Lovely friendly delivery guys nothing was any trouble. They carried the bed up the stairs and though I asked them just to leave it they tried to talk me into letting them assemble it. I did myself the next day, it was a piece of cake, everything was there and assemble took minutes. Quality wise, so good!!!
HIGHLY RECOMMENDED.

13 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your amazing feedback! We’re delighted to hear your experience with us exceeded expectations from start to finish. It’s fantastic to know you found the website easy to use, the delivery team helpful, and the assembly process straightforward.

Most importantly, we’re so pleased you’re happy with the quality of your new bed. We truly appreciate your recommendation and support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

High quality mattress

Honestly, didn't expect this quality for the price. Mattress is comfy, base feels sturdy and the whole ordering process was easy enough.

10 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re so pleased to hear you were impressed with the quality, comfort, and sturdiness of your bed, especially for the price.

It’s great to know the ordering process was smooth and easy too.

Kind regards,
Midas Beds

Rated 1 out of 5 stars

Wish I would have read the reviews…

Wish I would have read the reviews beforehand I ordered a bed base paid for it to be assembled came with 4 feet missing the delivery driver assured me it was all ordered for the following day so I phoned the company to check and customer service wasn’t aware so now I have to wait possibly 3-5 days for the feet to be delivered to have to put them on myself when I paid for it to be fully assembled and the quality isn’t the best for what i paid for so im now on a wonky bed for a couple of days as nowhere else for it to go not impressed at all as reading the reviews this happens fairy often 🙁

15 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback, and we’re very sorry to hear about your experience. We completely understand how frustrating this must have been, especially after paying for assembly and then finding parts missing on delivery.

We also apologise for the confusion regarding the replacement feet and the inconvenience caused while waiting for them to arrive. This is not the standard of service we aim to provide, and your comments will be taken seriously and reviewed with both our customer service and delivery teams.

Please do contact us directly if there is anything further we can do to help while the replacement parts are on the way.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Midas bed base

I bought a Midas bed base which was a mix of a divan so that I could use my existing headboard and a wooden bed frame with legs. It was exactly what I wanted and was so easy for me to put together

7 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your lovely feedback! We’re so pleased to hear the bed base was exactly what you were looking for and that it worked perfectly with your existing headboard.

It’s great to know assembly was simple and straightforward too.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Very pleased

Excellent price, service and delivery of goods. Would def recommend.

8 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re delighted to hear you were happy with the price, service, and delivery.

We really appreciate your recommendation.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Amazing service and product

It was my 1st time using this company and the mattress is so comfortable and has very good support. The delivery service was excellent too and wiukd recommend Midas beds to 1st time purchasers

8 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely feedback! We’re so pleased to hear your first experience with Midas Beds was a positive one and that you’re enjoying the comfort and support of your mattress.

It’s also great to know you were happy with the delivery service. We really appreciate your recommendation to other first-time buyers.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Bed purchase

The bed was exceptionally comfortable and perfect it was exactly what i wanted the team definitely went above and beyond , the staff were friendly, polite, and incredibly helpful, and the delivery service was fast and efficient. The delivery team were also very professional and accommodating.

13 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful feedback! We’re delighted to hear your bed was exactly what you wanted and that you found it exceptionally comfortable.

It’s fantastic to know our team and delivery staff made such a positive impression with their helpful and professional service. We really appreciate your kind words.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Definitely recommend

Really good beds/good range of products and delivery was exceptional. Would definitely recommend.

11 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re delighted to hear you were happy with the range of products, quality of the beds, and the delivery service.

We really appreciate your recommendation.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

I received my bed today

I received my bed today, the delivery team were very friendly, the bed i received was in very good condition and it is very comfortable and it is worth the price

13 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely feedback! We’re so pleased to hear you’re happy with your new bed, the delivery service, and the overall comfort and value.

We’ll be sure to pass your kind words on to the delivery team as well.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Really pleased.

Really pleased with the bed base/headboard. Reasonable price too. Delivery was also exceptional. 👌

5 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely feedback! We’re so pleased to hear you’re happy with your bed base and headboard, and that you found both the price and delivery service excellent.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Highly recommended

Price point / quality - very good
Assembly - easy (30 minutes)
Contact & Delivery - very professional.
Would definitely recommend.

8 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re delighted to hear you were happy with the quality, easy assembly, and professional service from start to finish.

We really appreciate your recommendation.

Kind regards,
Midas Beds

Rated 3 out of 5 stars

Had issues but dealt with effectively

After initially ordering a bed I felt the communication was lacking, received the initial email advising bed was in production but then nothing until I contacted them a week later asking for an update. The bed eventually came a few days later and unfortunately both pieces arrived damaged, I believe this was down to the delivery company rather than production so certainly wouldn’t hold this against the company. They apologised profusely and advised a new one would be sent. Have received this today and on first inspection looks very good, the base seems very sturdy and the quality looks good. Hopefully my opinion remains the same after it has been used for a while. Based on the way my issue was dealt with and my initial opinion on replacement bed, I would recommend this company. Their prices are reasonable too

12 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your detailed feedback. We’re sorry the communication at the beginning of your order did not meet expectations, and also for the damage caused during the initial delivery.

We’re pleased we were able to resolve the issue quickly for you and that your replacement bed has arrived in much better condition. It’s great to hear you’re happy with the sturdiness, quality, and value overall.

We really appreciate your patience and your recommendation.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great communication delivery on point…

Great communication delivery on point and love the bed

12 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely feedback! We’re so pleased to hear you were happy with the communication, delivery, and most importantly that you love your new bed.

Kind regards,
Midas Beds

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