Midland Eye Reviews 

330
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and reassuring approach, making every interaction pleasant and putting patients at ease. The overall service is frequently highlighted as excellent, with many appreciating the efficiency and care provided from the initial appointment through to aftercare. People consistently report quick and painless procedures, often resulting in significantly improved and clear eyesight. The expertise of the surgeons and the thorough explanations provided by the team are frequently commended, ensuring patients feel informed and confident throughout their treatment journey. Many reviewers express high satisfaction with their results and recommend the company.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, friendly, and... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting the professionalism... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the compassionate, empathetic, and... See more

Product

Clients share positive opinions on the product, with many experiencing dramatic and life-changing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a wonderful friendly and professional company. All of the staff are fabulously pleasant and couldn't be more helpful and thoughtful. The appointments I've so far have been informative and en... See more

Rated 5 out of 5 stars

I cannot thank the team at Midland Eye enough for my recent cataract surgery. I was quite nervous prior to the procedure but the entire team and Mr Barua were reassuring and walked me through every s... See more

Rated 5 out of 5 stars

As always Midland Eye provide excellent service from start to finish, with there friendly but professional staff with you there every step of the way, from receiving you appointment till your final ch... See more

Rated 5 out of 5 stars

My wife was slightly nervous at first but the team put her at ease. They worked quickly and efficiently to remove her cataract. Afterwards one of the nurses explained the aftercare arrangements and ga... See more


Company details

  1. Ophthalmology Clinic
  2. Eye Care Clinic

Written by the company

Welcome to Midland Eye. Midland Eye is a private ambulatory surgery centre established by a group of teaching hospital consultant eye surgeons providing specialist eye care and surgery in a dedicated facility. We are modern eye treatment pioneers with specialist consultants for the diagnosis & treatment of all eye conditions. Our world class team based in Solihull offers one year of complimentary after care. We also provide 0% finance options to suit individual needs. Midland Eye does not make claims or guarantees regarding the outcome of any consultation, procedure, or treatment.  Clinical results can vary depending on individual patient factors, medical history, and response to treatment. While we strive to provide the highest standard of care, all medical procedures carry potential risks and uncertainties.  Any patient testimonials presented are for informational purposes only and should not be interpreted as a guarantee of specific results.


Contact info

4.9

Excellent

TrustScore 5 out of 5

330 reviews

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4.9

All reviews

(330)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent. Very caring staff and receptionist. A nice place to go into and quick to be seen by technicians and doctors. Would recommend to anyone. I saw a Dr. Lane who was excellent and very kind.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

I was made very welcome by everyone…

I was made very welcome by everyone last week when I attended for cataract surgery and I was so nervous- didn’t need to be though as everything was explained thoroughly in a friendly and professional manner which helped so much.
Thank you to Mr Umeed and Antonnette (hope I have spelt the name correctly) for their care and attention.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

I recently had lens replacement surgery…

I recently had lens replacement surgery at Midland Eye in Solihull, and I couldn’t be happier with the entire experience. From start to finish, the care and professionalism I received were truly outstanding.

A special thank you to Professor Shah, whose expertise and reassuring manner made the whole process smooth and stress-free. He took the time to explain everything clearly and made me feel completely at ease before, during, and after the procedure.

Every single member of staff — from reception to nursing to clinical support — was warm, friendly, and attentive. You can really tell that patient care is their top priority. I felt looked after and respected every step of the way.

The results of the surgery have exceeded my expectations, and I’m absolutely thrilled with the outcome. My vision has improved dramatically, and it has genuinely been life-changing.

I can’t recommend Midland Eye and Professor Shah highly enough. If you’re considering lens replacement surgery, you’re in the very best hands here

31 July 2025
Unprompted review
Rated 5 out of 5 stars

10/10

I've been attending the Midland Eye Clinic for about 4 years now, and am always met with friendliness and support. This makes a huge difference - as well as being incredibly good at their jobs, they have that personal approach/ good listening skills which can be very lacking in some other places.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing place

After putting this off for a good three years because of fear, I finally plucked up courage to have lens replacement. Absolutely the best thing I have ever done. Midland Eye were caring, professional and I can honestly say it did not hurt at all. I cannot recommend them highly enough And I just wish I had done it years ago.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

I had both my cataracts done here as a…

I had both my cataracts done here as a NHS patient , both procedures were carried out professionally and the staff put me at ease as I was a little anxious about the operation, I cannot think of any negatives , thank you Midlands Eye

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Cataract removal

The clinic was outstanding in every way. My procedure was a complete success
The Professor was so excellent I would recommend his clinical expertise.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Treatment

Thank you Consultants Mr Umeed and Tina kipioti, for all the excellent care given to me at the Midland eye clinic, also all the care given to me and advice by Debbie , Sarog, lin, Satyam, Zak ,Olivia , Owen and Jess, and any body else I have not mentioned. From beginning to end every person I came into contact with were so professional and kind , can’t thank them all enough for all their expertise.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Extremely Professional!!

Recently I had a chance to visit Midland Eye Clinic for my cataract procedure. I was quite nervous about my surgery but was impressed by the professionalism of the whole staff at this hospital. My surgery was performed by Mr Darren Ting …one of the top ophthalmologist in the country, he put me at ease with his calm and friendly manner. All of the nursing staff especially Carmen and Debbie and the gentleman at the reception,were extremely helpful and pleasant. Debbie, just before the surgery helped me a great deal to calm my nerves down and after the procedure Carmen , the discharge nurse made me a cup of coffee and explained everything about the aftercare in detail. I am still recovering and at the same time looking forward to getting my other eye done soon 😊

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Treatment for posterior cataracts

The staff are friendly and knowledgeable....my consultation put my mind at ease with a thorough examination and explanation of what the whole procedure would involve ..the nurses on the day of surgery where amazingly kind and professional as was Professor Shah .The results are mind blowing I have had no post op issues and enjoying seeing the world properly for the first time in years .I would highly recommend Midland Eye Clinic .

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Cataract Surgery

Right Eye cataract surgey in April 2025 followed by post surgery aftercare. referred to Midland Eye Specsavers opticians, vai NHS Choices programme. Excellent service in every way: pre-surgery, surgery itself, post-surgery aftercare: all excellent.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Got an appointment super quick

Got an appointment super quick. Very professional service and seems to have done the trick - cataract re-growing and removed from one eye. Apart from a few floaters (which was expected) my vision is vastly improved. Thanks.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

The Staff were all so nice and made you…

The Staff were all so nice and made you feel at ease
I was a little nervous about the surgery but they put you at ease.
Afterwards I was amazed at how clear and bright everything was and now I can see so clearly.
I hope I can have the other eye done soon
Thank you Midland eye

11 July 2025
Unprompted review

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