Midnight Hour is my go-to witchy and Gothic brand! Everything is such high quality and beautifully made/designed clothing. I was always the unusual and punk/gothy kid in high school and now this almos... See more
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Company details
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Dark aesthetic fashion brand. Gothic and alt inspired clothing and accessories with superior quality and fit. Plus size inclusive. Female and family owned, based and shipped from Los Angeles, California.
Contact info
82 W Sierra Madre Blvd, 91024-2434, Sierra Madre, United States
- support@midnighthour.com
- midnighthour.com
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Replied to 58% of negative reviews
Typically replies within 24 hours
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Lovely Blouse
The blouse I purchased for my GF is lovely. Perfectly sized. Customer service was responsive when delivery was delayed. Only issue was the USPS, but that is adjacent.
Love Midnight Hour!
I’ve ordered twice from them and every item was exactly as adverised, of high quality, and sized correctly. Both orders were delivered in a reasonable amount of time. I definitely intend to order from them again!
Always pleased with my order
Always pleased with my order. Fabric is quality and design is excellent and flattering
The exchange process is kinda shady
The exchange process is kinda shady. I exchanged items instead of getting store credit and was charged for shipping. As the order was over $150, had I taken the credit then ordered the same items I got in the exchange, I would have gotten free shipping. Items that are not returnable should also be more clearly labeled. If you buy multiple styles of an item and it doesn't fit, unclesr return policy means you are stuck with items you can't use.

Reply from Midnight Hour
I love Midnight Hour
I love Midnight Hour. I have purchased several outfits from them and have been extremely impressed by all their f them. The clothes are good quality and fit true to size. The material is comfortable and I get so many compliments about everything I have ever worn from Midnight Hour.
Service is always phenomenal
Service is always phenomenal even when I make mistakes ordering nothing is too much trouble. Love everything about this company xx
The items came quickly and everything…
The items came quickly and everything is as pictured. The items are quality and I've gotten so many compliments! I will order from here again.
Great selection though i wish they had…
Great selection though i wish they had models that were somewhere between XS and XL
Perfect dress!
Quick shipping. Perfect size. Great experience. One of my favorite dresses
Will buy again!!
Shipping and delivery were great! Product itself wonderful! Super comfy and soft material
Gorgeous top
Gorgeous top, perfect fit! The fabric is so soft and will be amazing to wear during the summer!
Effortless service
Effortless service. Product sent out right away. Always great clothes
My go-to for clothes, every time
I've been shopping at Midnight Hour for a while now and keep coming back — their style is just so consistent. Every order has arrived on time and the quality is always exactly what I expect. It's become my first stop whenever I need to refresh my wardrobe. Genuinely one of the best online clothing stores I've used.
Excellent
The clothing is well made and great material. I love the styles provided and overall great service!
Cheap Looking Purse, Cheap Experience
I ordered the Dark Essentials handbag. I had been looking for a handbag just like this one for a while. Dark, sleek, well constructed, etc.
When I finally received it, I was very disappointed. The fabric was extremely flimsy and had a plastic look to it. It already had a dent in it, coming out of the box. The fixtures looked wonderful online, but in person, they felt rickety. It was nowhere near the $66 price point! It felt like a play purse that you would give to a little kid.
I returned the purse. Unfortunately, Midnight Hour is going the way of many businesses and trying to make you pay an additional fee for "package protection". Isn't that the companies job? Why is that an additional fee? Isn't the consumer squeezed enough in the United States?
Long story short, even though I returned the item in perfect condition with the tags and packing material intact, Midnight Hour was kind enough to keep $16+ of my money in total shipping costs because I declined to pay for their "protection". My first and last order. Oh well.

Reply from Midnight Hour
Customer service was very kind and…
Customer service was very kind and understanding. Exchange process is very efficient and helpful! Blazer is really well made and comfortable!
I love every piece of clothing I have…
I love every piece of clothing I have received! The clothes are all as advertised, and are high quality. My 2 hoodies are my absolute faves, I wear them all the time! I look forward to shopping here for a long, long time. Fast shipping. Easy shopping experience. A+
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