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MiFinity Reviews 1,650

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 223 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience positive, appreciating the ease of switching between currencies and the smooth process for deposits and withdrawals, especially to bank cards. Many also highlight the quick transaction times and the helpfulness of the support team in resolving issues. However, some people were dissatisfied with the payment process, noting that winnings can take days to enter their accounts and that verification for withdrawals can be a lengthy and frustrating experience. Some reviewers also mentioned difficulties adding bank cards and issues with unresponsive customer service, leading to delays in accessing funds.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report significant issues with... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the ease of use, with some... See more

Response time

Reviewers highlight ambiguous aspects of response time. Many customers express frustration over slow... See more

Service

Consumers find service to be ambiguous, with many praising it as excellent, good, and seamless, highlighting... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers praise the support, highlighting quick... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Example: online gambling withdrawal funds are a lengthy process once funds are approved the transferred to Mifinity, more time is required for Mifinity to verify. Why do I need to verify small amount,... See more

Company replied

Rated 4 out of 5 stars

Support helped me with a KYC Hold on my withdrawal. It was explained as a standard process, and the issue was resolved quickly. Very pleased with the service.

Company replied

Rated 4 out of 5 stars

Transfer time is reasonably quick to bank account. However think fees are a bit outrageous and should be reduced.

Company replied

Rated 3 out of 5 stars

I like it. It's easy too use. I'm just waiting on my verification to go through I've sent it 3 times so I'm a little worried about it. My verification went thru so 100% trust this site

Company replied


Company details

  1. Financial Institution
  2. Payment service

About MiFinity

Written by the company

MiFinity. Your Global eWallet for Fast, Secure & Low Cost Payments

MiFinity is a global digital eWallet trusted by millions of users who want a fast, secure and flexible way to send, spend and manage their money worldwide. With support for 223 countries and over 80 integrated payment methods , MiFinity gives customers a seamless way to pay online, transfer funds internationally, and enjoy super low fees across all their daily payment needs.

Designed for simplicity and speed, the MiFinity eWallet empowers you to pay online at over 1,200 merchants , send money to friends and family, and manage multiple currencies from one intuitive app. Whether you're topping up your favourite gaming accounts, making international purchases, or sending transfers abroad, MiFinity makes every transaction quick, secure and effortless.

What Makes MiFinity Different?
• Global reach & multi currency support - Create up to nine wallets in 18 currencies and transact across over 223 countries with ease.
• Super low fees - Enjoy competitively priced transfer fees and cost effective payment options designed for everyday use.
• Over 80 payment methods - Deposit using cards, bank transfers, vouchers and many other popular global/local methods.
• Lightning fast transfers - Enjoy instant payments between eWallets and rapid international money transfers.
• Top tier security - MiFinity uses advanced anti fraud technology, biometric login, and FCA regulated standards to secure every transaction.
• User friendly app - Our redesigned mobile app offers a clean, intuitive experience with personalised offers, transaction monitoring and fast onboarding.
• We also run exciting competitions throughout the year, so we encourage customers to keep their marketing preferences enabled to receive the latest updates and opportunities to win.

Customers can also enjoy our MiRewards loyalty programme, which turns everyday eWallet activity into MiPoints that can be redeemed for cash credits and exclusive rewards. Learn more about MiRewards now.

What You Can Do With MiFinity?
• Create a free MiFinity eWallet in minutes.
• Verify your account quickly and securely in app.
• Deposit with over 80 payment methods (availability varies by region).
• Hold and manage multiple wallets in different currencies.
• Send money worldwide with low fees and fast settlement times.
• Redeem MiFinity eVouchers directly into your eWallet.
• Receive funds through a free Virtual IBAN (UK & EEA customers).
• Spend securely at your favourite online sites with MiFinity’s seamless checkout.

Our Commitment to You
MiFinity is built on reliability, transparency and trust. Our cloud native technology ensures scalability and uninterrupted service, while ongoing innovation helps us continually improve your payment experience. Whether you're managing everyday finances or sending global transfers, MiFinity gives you a smarter, safer way to move your money.

Get Started Today
Download the MiFinity App:

App Store: https://apps.apple.com/gb/app/id1440262293
Google Play: https://play.google.com/store/apps/details?id=com.mifinity

Create your free eWallet:
https://secure.mifinity.com/auth/signup


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect working EWallet

Perfect working EWallet, I love it!

28 November 2025
MiFinity logo

Reply from MiFinity

Dear Andreas,
Thank you for leaving us a 5 star review on Trustpilot, We truly appreciate your support!

Rated 1 out of 5 stars

Be able to withdrawal money or have…

Be able to withdrawal money or have someone available to contact in case of problems.

28 November 2025
MiFinity logo

Reply from MiFinity

Dear Kisione,
Please note, our helpful customer service team are available at clientservices@mifinity.com, Monday to Friday 9am-5pm BST, if you encounter any issues.

Rated 5 out of 5 stars

Quite easy and reliable when sending…

Quite easy and reliable when sending money from one person to another. Also, effective when converting funds to crypto and sending to a crypto wallet.

28 November 2025
MiFinity logo

Reply from MiFinity

Dear Leefoii,
Thank you for your 5 star review! Your comments are truly appreciated.

Rated 1 out of 5 stars

Expensive

Expensive. Bad euro to sek rates

28 November 2025
MiFinity logo

Reply from MiFinity

Dear Tom,
Please note our fees from SEK to EUR are dictated by processors and sending/receiving banks. We reccomend if your bank is SEK , to create an SEK e-Wallet on the MiFinity Account.

Rated 3 out of 5 stars

Mifinity account

Mifinity have a very functional system, good banking choices and an easy to use app. They are very high in fees though, a very good choice for people who use it for some gaming purposes

16 October 2025
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Reply from MiFinity

Dear Konstantinos,

Thank you for your feedback! We appreciate the recognition of our hard work and dedication to our platform

Rated 5 out of 5 stars

Everything fine with app and great…

Everything fine with app and great contact with admins

17 November 2025
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Reply from MiFinity

Thanks for sharing your rating with us Michał, we sincerely appreciate you taking the time to leave us such great feedback and we are over the moon to hear we have provided you with a positive experience!

Rated 1 out of 5 stars

You a scam because why will someone…

You a scam because why will someone send Bitcoin from your wallet and it was on pending for the past one week !
You not good at all
Useless bank I guess

10 November 2025
Unprompted review
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Reply from MiFinity

Dear Warren, we are sorry to hear the difficulties you have experienced with us, and we sincerely apologize for any frustration this may have caused you! Please note your experience matters to us and we would like to rectify this matter.
Please note Cryptocurrency withdrawals are reviewed and processed in 1-2 working days.
We were unable to locate an account with the information provided on Trustpilot, we ask that you contact us on clientservices@mifinity.com and our customer services representatives will assist you further on this matter.

Rated 1 out of 5 stars

Withdrawal delayed

Withdrawals is said to be 1-2 business days. Today is the 5th business day and still no money.

Support responding time is about 2-3 days.

UPDATE: it has now gone one month and they are still freezing my money without any reason. Stay away from these scammers.

14 November 2025
Unprompted review
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Reply from MiFinity

Dear John, we're sorry to hear about your experience, and we understand your frustration.
We also thank you for taking the time to leave your feedback and bringing this matter to our attention.
We were unable to locate an account with the information provided on Trustpilot, we ask that you contact us on clientservices@mifinity.com and our customer services representatives will assist you further on this matter.

Rated 1 out of 5 stars

Can't login to my account

Can't login to my account. Can't withdraw my money. You can only talk through email, which is slow and painful. 5 days i have not been able to access my account. I contacted the support email saying i had tried different devices and their response was to try logging in from a different device! Seems like a scam to me since they remove comments from their social media pages and i have found other forums where people say they've been locked out for months while mifinity holds their money hostage. UPDATE: They suddenly tried to blame it on me and a failed verification code which is false, haven't had an issue with codes and no emails saying so. confirmed my number and haven't heard back in 21 hours. The lack of communication is the worst

10 November 2025
Unprompted review
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Reply from MiFinity

Dear KJ, we were unable to locate your query with our team. Please contact clientservices@mifinity.com with the subject Trustpilot and our team will assist you with your access.

Rated 1 out of 5 stars

Absolutely scam!!!

Absolutely scam!!!

i got robbed for about 20 USD. Emailed or wrote them feedback for 3-4 timed, no response.

So i sent money from outside to MIFINITY in USD but MIFINITY received in EUR with about 8 EUR short.

Then i sent money between wallet but again 8 EUR short.

I will file complaint to regulator today.

Absolutely scam!!!

10 November 2025
Unprompted review
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Reply from MiFinity

Dear Khunthong Chanboon,

Upon checking your correspondence we can see you requested a EUR withdraw to your USD wallet. As recommended by our team if in the future you wish to receive funds in a certain currency to ensure you have created an E-Wallet for that specific currency and then provide the details of that wallet to the sender.
Please note the currency conversion rate of your transaction was 2.99% as stated on our site. The fee on your withdrawal was EUR5 or USD2.

Rated 5 out of 5 stars

thank you N1 casino failed again to…

thank you N1 casino failed again to Honour there own agreement sent them message no answer there a scam

22 July 2025
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Reply from MiFinity

Dear Doug, thank you for taking the time to share your feedback with us on Trustpilot.
We would like to connect with you personally to better understand and address your concerns. Please email us at clientservices@mifinity.com

Rated 5 out of 5 stars

Very good E-wallet!

4 November 2025
Unprompted review
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Reply from MiFinity

Hi Dermatrix, we are beaming with joy after reading your 5-star review, this means the world to us and we hope you continue to enjoy using our growing E-Wallet!

Rated 5 out of 5 stars

Fast service

Fast service. No issues

30 October 2025
MiFinity logo

Reply from MiFinity

Thank you for the generous review, Bill! We are thrilled to have given you a positive experience with us at MiFinity.

Rated 5 out of 5 stars

I was sceptical at first but it worked…

I was sceptical at first but it worked out as advertised. I do find the KYC checks a bit excessive but they obey the law.
The transaction fees can be steep but needs must i guess.

1 November 2025
MiFinity logo

Reply from MiFinity

We would like to extend our deepest appreciation for your outstanding review, Liam. Your support means the world to us and we are committed to providing all of our customers with a positive experience!

Rated 5 out of 5 stars

Fast banking transfers

Fast banking transfers

2 November 2025
MiFinity logo

Reply from MiFinity

We’re really grateful and appreciate you taking the time to share your rating with us, El Mostafa. Please let us know if there is anything we can do to improve our service.

Rated 5 out of 5 stars

Easy to use

Easy to use, convenient

1 November 2025
MiFinity logo

Reply from MiFinity

Thank you so much for the amazing 5-star review , Denas! We are over the moon to hear you are happy with our service!

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