Banner for MiFinity

MiFinity Reviews 1,650

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 223 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience positive, appreciating the ease of switching between currencies and the smooth process for deposits and withdrawals, especially to bank cards. Many also highlight the quick transaction times and the helpfulness of the support team in resolving issues. However, some people were dissatisfied with the payment process, noting that winnings can take days to enter their accounts and that verification for withdrawals can be a lengthy and frustrating experience. Some reviewers also mentioned difficulties adding bank cards and issues with unresponsive customer service, leading to delays in accessing funds.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report significant issues with... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the ease of use, with some... See more

Response time

Reviewers highlight ambiguous aspects of response time. Many customers express frustration over slow... See more

Service

Consumers find service to be ambiguous, with many praising it as excellent, good, and seamless, highlighting... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers praise the support, highlighting quick... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Example: online gambling withdrawal funds are a lengthy process once funds are approved the transferred to Mifinity, more time is required for Mifinity to verify. Why do I need to verify small amount,... See more

Company replied

Rated 4 out of 5 stars

Support helped me with a KYC Hold on my withdrawal. It was explained as a standard process, and the issue was resolved quickly. Very pleased with the service.

Company replied

Rated 4 out of 5 stars

Transfer time is reasonably quick to bank account. However think fees are a bit outrageous and should be reduced.

Company replied

Rated 3 out of 5 stars

I like it. It's easy too use. I'm just waiting on my verification to go through I've sent it 3 times so I'm a little worried about it. My verification went thru so 100% trust this site

Company replied


Company details

  1. Financial Institution
  2. Payment service

About MiFinity

Written by the company

MiFinity. Your Global eWallet for Fast, Secure & Low Cost Payments

MiFinity is a global digital eWallet trusted by millions of users who want a fast, secure and flexible way to send, spend and manage their money worldwide. With support for 223 countries and over 80 integrated payment methods , MiFinity gives customers a seamless way to pay online, transfer funds internationally, and enjoy super low fees across all their daily payment needs.

Designed for simplicity and speed, the MiFinity eWallet empowers you to pay online at over 1,200 merchants , send money to friends and family, and manage multiple currencies from one intuitive app. Whether you're topping up your favourite gaming accounts, making international purchases, or sending transfers abroad, MiFinity makes every transaction quick, secure and effortless.

What Makes MiFinity Different?
• Global reach & multi currency support - Create up to nine wallets in 18 currencies and transact across over 223 countries with ease.
• Super low fees - Enjoy competitively priced transfer fees and cost effective payment options designed for everyday use.
• Over 80 payment methods - Deposit using cards, bank transfers, vouchers and many other popular global/local methods.
• Lightning fast transfers - Enjoy instant payments between eWallets and rapid international money transfers.
• Top tier security - MiFinity uses advanced anti fraud technology, biometric login, and FCA regulated standards to secure every transaction.
• User friendly app - Our redesigned mobile app offers a clean, intuitive experience with personalised offers, transaction monitoring and fast onboarding.
• We also run exciting competitions throughout the year, so we encourage customers to keep their marketing preferences enabled to receive the latest updates and opportunities to win.

Customers can also enjoy our MiRewards loyalty programme, which turns everyday eWallet activity into MiPoints that can be redeemed for cash credits and exclusive rewards. Learn more about MiRewards now.

What You Can Do With MiFinity?
• Create a free MiFinity eWallet in minutes.
• Verify your account quickly and securely in app.
• Deposit with over 80 payment methods (availability varies by region).
• Hold and manage multiple wallets in different currencies.
• Send money worldwide with low fees and fast settlement times.
• Redeem MiFinity eVouchers directly into your eWallet.
• Receive funds through a free Virtual IBAN (UK & EEA customers).
• Spend securely at your favourite online sites with MiFinity’s seamless checkout.

Our Commitment to You
MiFinity is built on reliability, transparency and trust. Our cloud native technology ensures scalability and uninterrupted service, while ongoing innovation helps us continually improve your payment experience. Whether you're managing everyday finances or sending global transfers, MiFinity gives you a smarter, safer way to move your money.

Get Started Today
Download the MiFinity App:

App Store: https://apps.apple.com/gb/app/id1440262293
Google Play: https://play.google.com/store/apps/details?id=com.mifinity

Create your free eWallet:
https://secure.mifinity.com/auth/signup


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Transfer time is reasonably quick to…

Transfer time is reasonably quick to bank account. However think fees are a bit outrageous and should be reduced.

22 October 2025
MiFinity logo

Reply from MiFinity

Hi Jeanette! Thank you for the positive feedback. We really appreciate it, and we hope you will continue to enjoy our wallet!
To gain a better understanding of our transparent Fees, please view our site https://www.mifinity.com/en/fees/
For any further clarification needed, we advise you to reach out to our dedicated customer service team at clientservices@mifinity.com

Rated 5 out of 5 stars

top as always

2 November 2025
MiFinity logo

Reply from MiFinity

Thank you for taking the time to review our services on Trustpilot. We are delighted to hear about your exceptional experience with our company!

Rated 1 out of 5 stars

I need help

I need help , my Mifinity doesn’t work

25 October 2025
MiFinity logo

Reply from MiFinity

Dear Oleg, we're sorry to hear about your experience, and we understand your frustration.
Please note due to the regulations of the licenses we operate under, we are required to ask you for additional information or documentation at any given time.
We kindly advise you to refer back to your communications with our dedicated support team.
If you need any additional support, please don't hesitate to contact us on clientservices@mifinity.com and we will be happy to help you further.

Rated 1 out of 5 stars

Account blocked without justification

Dear MiFinity Team,

I am writing to express my surprise and dissatisfaction regarding the sudden closure of my MiFinity account, which I have always used legitimately and without any irregularities.
My account was fully verified and in good standing. In recent days, the crypto withdrawal method was experiencing issues — withdrawals were not being processed. After some time, the system only allowed withdrawals up to 100 USDT, and I made several transactions within that limit.
Shortly after, I received a notification that my account had been closed without any prior explanation or justification. I find this decision unjustified and kindly request a formal clarification on the reasons for the account closure.
I look forward to your prompt and concrete response regarding this matter.

26 October 2025
Unprompted review
MiFinity logo

Reply from MiFinity

Dear Mergina, we extend our sincerest apologies for the negative experience you have had. We have located our communications between you and our dedicated support team, and we can confirm we have already provided you with the necessary support and information.
If you need any additional support, please don't hesitate to contact us on clientservices@mifinity.com and we will be happy to help you further.

Rated 5 out of 5 stars

good exp inf

28 October 2025
MiFinity logo

Reply from MiFinity

Dear Armando, we are happy to receive your 5 star review, your feedback serves as great encouragement for our team to strive for excellence!

Rated 1 out of 5 stars

It only offers deposit services

It only offers deposit services; withdrawal services are not available. Do not use it in India.

mifinity.com must be fully accessible. If your website accepts deposits from a specific country, it must also Witdrwal payments from that country.

22 October 2025
MiFinity logo

Reply from MiFinity

Dear Manmohan, we regret to hear about your unsatisfactory experience. We would like to connect with you personally to better understand, address your concerns and provide you with the necessary support. Please email us at clientservices@mifinity.com and our customer services representatives will assist you further on this matter.

Rated 5 out of 5 stars

I trust this company and Quikly we help…

I trust this company and Quikly we help us for sending the money to the account 👍🙌🫶

27 October 2025
MiFinity logo

Reply from MiFinity

Dear Bechara, we are overjoyed to receive your 5 star review, your feedback serves as great encouragement for our team to strive for excellence!

Rated 1 out of 5 stars
MiFinity logo

Reply from MiFinity

Dear Onyeama, we are saddened to hear you are dissatisfied with our service.
Please note due to the regulations of the licenses we operate under, we are required to ask you for additional information or documentation at any given time.
Please know that the team is actively working to solve your issue to ensure that you receive our support as soon as possible. We thank you for your understanding.

Rated 5 out of 5 stars

Best service

User friendly! Best service!

27 October 2025
MiFinity logo

Reply from MiFinity

Dear Sophie, thank you for taking the time to review our services on Trustpilot. We are delighted to hear about your exceptional experience with our company!

Rated 1 out of 5 stars

BLOQUEIO DA CONTA SEM MOTIVO

Regarding MiFinity, I had the worst disappointment of my life. I made a deposit on October 24, 2025. However, I believe MiFinity was undergoing some maintenance because when I tried to withdraw via CryptoCurrency, it said transaction declined. I sent an email and I didn't get any answer from supporting team. Today, the 27th, the system allowed withdrawals in installments of $100. I made several requests for withdrawal of $100 because I needed funds, and they deactivated my account with no reason. I only made several requests because it was the only way to withdraw my funds. And today, with the account deactivation, I lost a lot of money and they don't even tell me the reason. Please, where can I get help because MiFinity doesn't respond to my email and kept my funds.

27 October 2025
Unprompted review
MiFinity logo

Reply from MiFinity

Dear Hortense, we are saddened to hear you are dissatisfied with our service.
We have located your communications with our dedicated costumer service, and we can confirm we have already provided all necessary support regarding your MiFinity account and your query. If you need any additional support, please don't hesitate to contact us on clientservices@mifinity.com and we will be happy to help you further.

Rated 5 out of 5 stars

All ur staff its good to help i have…

All ur staff its good to help i have no problem to all staff the maneger no peoblem everything its good thank u to all ur staff MIFINITY SORRY ITS LATE TO SBMIT.THIS SORRY THANGK YOU AND ALL STAFF

28 October 2024
MiFinity logo

Reply from MiFinity

Dear Elma, we are thrilled to have heard about your positive experience using our services! Your feedback motivates us to continue delivering exceptional service to all our valued customers!

Rated 5 out of 5 stars

New to MiFinity

New to MiFinity. Very easy to follow. Prompt payment. Thank u

6 October 2025
MiFinity logo

Reply from MiFinity

Dear Sue, we would like to express our heartfelt gratitude for your fantastic review! It is review and experiences like this that make our hard work rewarding!

Rated 5 out of 5 stars

Great service

Great service, mostly prompt and timely. My only suggestion would be chat support or contactable customer service officers that can assist by phone.

22 October 2025
MiFinity logo

Reply from MiFinity

Dear Cassie, we’re really grateful and appreciate you taking the time to share your rating with us. We have passed your suggestions to the relevant department. Please let us know if there is anything else we can do to improve our service.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look