Mike Harris Aerial & Satellite Reviews 

1,301
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 210 reviews, reviewers overwhelmingly had a great experience with this company overall. Customers frequently praise the knowledgeable staff for being exceptionally professional, friendly, and efficient when handling various home television installations and repairs. Reviewers also deeply appreciate the extremely quick response times, noting that skilled engineers often arrive promptly to diagnose and successfully resolve issues. Some reviewers were not happy with communication difficulties, mentioning unexpected cancellations, missed appointments, or delayed updates received from the office staff. A few other consumers also experienced frustrating scheduling delays, feeling that poor reliability during the booking process caused unnecessary inconvenience and wasted time.

What people talk about most

Service

Customers had positive experiences with service, often highlighting prompt and efficient appointments.... See more

Staff

Customers consistently note positive experiences with staff, highlighting that technicians are prompt,... See more

Response time

Clients share positive opinions on response time, frequently highlighting prompt assistance and fast... See more

Customer communications

Consumers find customer communications to be ambiguous, experiencing mixed interactions when trying to... See more

Price

People report ambiguous experiences with price, featuring starkly contrasting opinions. While many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

John called on saturday to see what the job was going to entail, gave us a quote and explained everything that needed to be done. John turned up first thing this morning with a brand new aerial and wi... See more

Rated 5 out of 5 stars

Excellent service at very short notice. I got a phone call within an hour of going online with an enquiry on a bank holiday Monday. Engineer turned up early next morning and completed the job w... See more

Rated 5 out of 5 stars

He arrived on time and set to work. He had everything needed to hand and quickly and efficiently replaced a broken Freesat dish. He had a calm and friendly attitude. Indoors he made some extra adjus... See more

Company replied

Rated 5 out of 5 stars

I left my details online and received a call back shortly after. The technician called on the morning of the appointment to let me know when he’d arrive and turned up within the time window he gave me... See more


Company details

  1. Satellite Communication Services Provider
  2. Gutter Cleaning Service
  3. Locksmith
  4. Security System Installer
  5. Telecommunications engineer

Written by the company

Mike Harris Aerial and Satellite are a local based TV Aerial Installation and Repair Installers near you. Our team specialise in: TV Aerial Installation and Repairs. Freesat Fitting and Repairs. Freeview Installs and Fixes. TV wall mount installations. Our engineers carry any parts that may be required to complete your repair or installation. This means in most cases we are able to offer same-day appointments, so you can get straight back to enjoying all of your favourite shows! With free no-obligation quotes available, there’s never been a better time to call Mike Harris. Call now on 0808 506 5739 to have Your TV Reception Fixed Today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(1,301)

206 reviews in the last 12 months

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Rated 5 out of 5 stars

Television Ariel issues ……

The Engineer (Jamie) who turned up was on time , very polite and clear and honest in how he spoke and what he advised . The price was very reasonable and Jamie carried out the job in a neat and tidy and professional manner , I would recommend Mike Harrison Ariel’s to anyone
Good job well done

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Reliable, Friendly and Efficient Service

I left my details online and received a call back shortly after. The technician called on the morning of the appointment to let me know when he’d arrive and turned up within the time window he gave me. He was friendly, professional and quickly fixed my satellite issue, as I wasn’t receiving any channels at all. The price was reasonable too. Very happy with the service.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Polite and friendly

Polite and friendly called 30 mins before arriving and was able to install a new aerial and get Freeview back up and running.
Thoroughly recommend and would use again

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I completed a form and a lady contacted…

I completed a form and a lady contacted me on the same day to arrange date and time, on the day a gentleman called and gave me a time, he arrived as promised, removed the problem from my roof ( aerial) quickly and safely, he was very curious, polite. Thank you

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Awesome service!

Messaged at 12 midday - call back within a hour and the job completed at 15.45 - just wow! Larry was efficient and friendly - aerial removed and all made good - I wish every company was as efficient to work with!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Rapid service

Within half an hour of asking for an engineer, I was contacted by one who was with me half an hour later. Checks were made and problem was diagnosed, dealt with and paid for in the next hour. Very efficient service and repair out if the way. Appreciated.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service from Mike Harris Aerial & Satellite Services

The prompt response from Ryan at the firm Mike Harris Aerial & Satellite Services was most impressive. This prompted me to respond quickly with my requirements and the very same day I was advised that an engineer would call out at no charge and remedy the problem as quickly as possible. Later that day your excellent Engineer, Pablo from Edinburgh called. He was so personable, knowledgeable and efficient that he was able to say immediately 'I should be able to remedy this for you today'. Having made various checks on TV's as well as the internal attic aerial he knew exactly what was required. Having given his quotation which I immediately accepted, and confirmed that he would attend to the fairly major repair required immediately, as he had all necessary equipment in his well stocked van - he had everything repaired and working far more efficiently than ever before within one hour. A true professional gentleman who was so mannerly. He is a true credit to your firm and endorses the exceptionally high quality service your provide.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Luke was our engineer today and quickly ascertained the problem. Our old analogue tv aerial had a large part missing and needed replacement and our satellite dish, although still working had a crack in the LNB which could lead to problems if water penetrated through the crack. Luke explained that it wasn't imperative that the dish be replaced as it was still working. We decided it would be best to replace the both the aerial and the dish and Luke carried out the work quickly and efficiently. He was very pleasant and helpful and we were very happy with the great and speedy service we received.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and dedicated Company. I called and the engineer was at my…

I called and the engineer was at my house within 3 hours (he would have been there earlier but I was out). He could not have been more helpful and sorting my aerial was not an easy job as we have more than one television and I had no idea how the aerial worked but he managed to get everything sorted out for me extremely quickly and was very pleasant and helpful explaining everything he was doing. I would recommend this company to anyone and have already told my friends and family.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Prompt, professional service

My first call to Mike Harris Aerial etc was answered very quickly, problem discussed, appointment made for aerial engineer to visit. The technician (David) called the following day to let me know approximate arrival time which was accurate. He diagnosed the problem, suggested that I needed a new aerial to which I agreed ( no pressure was applied). He set about the job, completed it, retuned my 2 TVs, tidied up the cabling inside, moving my satellite box (?) to a more efficient location. I paid when the work was completed and receipts with details were emailed to me.
There was an issue with the TV reception later that day( no BBC channels). I contacted the company 2 days later and was told that there was no problem about having the issue checked. Same procedure as before. A different expert arrived, sussed out the issue immediately, took appropriate action ( 10 minutes). No problems since.
The 3 people I dealt with were polite and efficient. I felt that the service was very professional.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Good company to do business with

The engineer listened to what I wanted him to do and offered his advice which it turned out was spot on. I now get a better picture on my TV than I had originally, so I am very pleased with the outcome. Fast efficient service and very professional, would definately reccommend this organisation for anyone looking for a new or updated aerial.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Called the office in the morning, and was answered by polite and friendly staff. Engineer came in the afternoon was very polite and professional, he done an excellent job and my father was over the moon. Not expensive, reasonably priced. Would recommend this company.

24 April 2026
Unprompted review

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