Milacantes Reviews 180

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Order never arrived and doesn't take responsibility for it a refund "was impossible due to the order said it was delivered when i clearly never recived it" then proceeds to wanting to give me a vouche... See more

Company replied

Rated 5 out of 5 stars

I ordered the bracelet “DIXIE | Love Promise” and I really love it!🥰 It is a product of high quality: clean and shiny, no scratches or flaws. Except for slow delivery times (also caused by the pan... See more

Company replied

Rated 3 out of 5 stars

* Updated review 12 May 2026 * Finally received a working locket. It took some time but the company did take care of it. It was not a very fun experience at first but ultimately they did send a fu... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful jewelry! Amazing prices, could not be any happier with my purchase! The most beautiful bracelet fits lovely, so happy with it, would highly recommend it! Everything arrived safely... See more

Company details

  1. Jewellery shop

Written by the company

More than just a jewellery


Contact info

3.1

Average

TrustScore 3 out of 5

180 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Lima Lux bracelet

I ordered the Lima Lux bracelet it is really well made and beautiful. When I received the order noticed a couple of spelling mistakes I had made and they offered to send me new charms free of charge. Besides the beautiful jewelry this store has very good costumer service they are nice and answer quickly. Highly recommend.

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful gift for mother's day

I was a bit nervous because I was not sure about the quality of the product or if it would arrive on time for Mother's Day. I was proven wrong; I bought a necklace with the date of birth of our son as a gift for my partner, and she loved it! The pendant is delicate and has beautiful terminations. Also, the delivery was speedy, with no problem at all, and the customer service was also very efficient. Definitely I recommend buying here!

11 May 2023
Unprompted review
Rated 2 out of 5 stars

I ordered an oval locket from Mila

I ordered an oval locket from Mila, the idea of the locket is brilliant however when it was delivered to me, I felt badly disappointed as £60 for such a cheap “jewellery” is too much! It looks cheap, it feels cheap and if you wear it, you have to remove each time you go to the shower, you hear a metallic noise when you walk around. This deffinitely doesnt look like a silver. Wasted my money on nothing and shame I can’t wear it

6 March 2023
Unprompted review
Rated 5 out of 5 stars

Tangier Collection

I ordered a chain from the Tangier collection. They sent it out and post office lost it in transit . I contacted support and they happily made me a replacement and sent that. Received it today. Was a speedy delivery and it's perfect I couldn't be happier its very well made . Thanks Mila Cantes :)

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful bracelet og great service!

Beautiful bracelet! Even though there were problems with the delivery initially (due to the delivery company and NOT mila cantes) and the bracelet never showed up, mila cantes offered to make a new bracelet for free and ship it with a different shipping company and it even arrived before xmas! Really good service!

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Happy to have an unique locket with my baby's birth data

I am so happy to have very unique, beautiful locket with my baby's birth data. It's more nicer than I expected it to be with good quality. I am completely satisfied. The free delivery service is fast and support center responded me very quickly when I needed to change some details in my order.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service!!!

Unfortunately, the fastening rubbers of my wristband broke very quickly, but after contacting support, I was immediately supplied with replacement rubbers and a new wristband. That's what customer service is all about! Thank you!

20 October 2022
Unprompted review
Rated 5 out of 5 stars

The bracelet is beautiful

The bracelet is beautiful. It’s more than jewelry. Made with attention to every detail, it is a beautiful souvenir for many years, and that's what I dreamed of.

3 October 2022
Unprompted review

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