Miles Car Rental - New York Reviews 

83
TrustScore 4 out of 5

3.8

244 5th Ave, #1432 New York, NY, 10001 New York, New York, US


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See what reviewers are saying

Rated 5 out of 5 stars

The booking process has been seamless so far. Communication has been great. Really Looking forward to picking up our rental.

Company replied

Rated 5 out of 5 stars

Feb 17 You charged me twice, this is ilegal, and still didnt reinburse me Feb 23 Felipe Acero called me and told me i will be fully reimbursed on Feb 26, so assuming this happened, I give 5 stark... See more

Company replied

Rated 5 out of 5 stars

Miles car rental has always been extremely reliable, great prices, and the included insurance makes it a cut above the rest!

Company replied

Rated 4 out of 5 stars

I had a problem with the rental company, but Katerin Perez has gone out of her way to resolve it. I received many follow up emails and a gift certificate for future use.

Company replied


Company details

  1. Car rental company
  2. Car accessories shop

Information provided by various external sources

Somos la mejor opción para alquilar un auto en Estados Unidos, Europa, Canadá, México y Brasil. Visita nuestro portal y encuentra los precios más competitivos del mercado con el respaldo de las principales rentadoras a nivel mundial como Alamo, Avis, Budget, Hertz, entre otras compañías aliadas dispuestas a brindarte atención de calidad. Reserva hoy, conoce todos nuestros beneficios y ahorra hasta un 30% en tu alquiler. Contamos con un equipo altamente capacitado, dispuesto a solucionar tus dudas y brindate la mejor experiencia durante el proceso de la reserva. _________________________________________ We are the best option for car rental in the United States, Europe, Canada, Mexico, and Brazil. Visit our website and find the most competitive prices in the market supported by the main car rental agencies worldwide such as Alamo, Avis, Budget, Hertz among other allied companies, ready to provide you with quality service. Book today, know all of our benefits and save up to 30% in your rental. We have a highly trained team, ready to solve your inquiries and provide you with the best experience during the reservation process. ___________________________________________ Somos a melhor opção para alugar um carro nos Estados Unidos, Europa, Canadá, México e Brasil. Visite o nosso site e encontre os preços mais competitivos do mercado nas locadoras reconhecidas mundialmente como Alamo, Avis, Budget, Hertz entre outras agências aliadas parceiras que oferecem atenção de qualidade. Reserve hoje, conheça os nossos benefícios e economize até 30% no seu aluguel. Temos uma equipe altamente capacitada para responde suas dúvidas e oferecer a melhor experiência durante o processo da sua reserva.


Contact info

  • 244 5th Ave, #1432 New York, NY, 10001, New York, New York, United States

  • (347) 468-7422

3.8

Great

TrustScore 4 out of 5

83 reviews

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3.8

All reviews

(83)

1,504 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

The booking process has been seamless so far. Communication has been great. Really Looking forward to picking up our rental.

3 August 2025
Miles Car Rental - New York logo

Reply from Miles Car Rental - New York

We strive to provide a transparent, high-quality service. Knowing we met your expectations motivates us to keep honoring that commitment.

Rated 5 out of 5 stars

You charged me twice

Feb 17
You charged me twice, this is ilegal, and still didnt reinburse me

Feb 23
Felipe Acero called me and told me i will be fully reimbursed on Feb 26, so assuming this happened, I give 5 stark now.

15 February 2024
Miles Car Rental - New York logo

Reply from Miles Car Rental - New York

Dear Julian,

We apologize for the inconvenience. We will contact you immediately to assist you with your request and verify the reservations created. We are committed to resolving this situation as soon as possible. Thank you for your understanding.

Thank you for choosing Miles Car Rental. Have a great day!

Rated 5 out of 5 stars

Miles car rental has always been…

Miles car rental has always been extremely reliable, great prices, and the included insurance makes it a cut above the rest!

26 March 2023
Miles Car Rental - New York logo

Reply from Miles Car Rental - New York

Dear Trent,

It is a pleasure for us that you had a good experience in your reservation, we hope to continue counting on you for future trips.

Thank you for choosing Miles Car Rental, have a nice day.

Rated 4 out of 5 stars

absolutely no problems

absolutely no problems , no delays, no lines, no hassle car ok

13 October 2022
Miles Car Rental - New York logo

Reply from Miles Car Rental - New York

Dear Marlene,

It is great to know that you have your trust in us, we hope to continue providing you with the best experiences. You can count on our support at all times. We are very happy to have you as a customer, our priority will always be to offer you the best.

Thank you for choosing Miles Car Rental, great day!

Rated 4 out of 5 stars

Great follow up!

I had a problem with the rental company, but Katerin Perez has gone out of her way to resolve it. I received many follow up emails and a gift certificate for future use.

12 September 2022
Unprompted review
Miles Car Rental - New York logo

Reply from Miles Car Rental - New York

Dear Traci,

In advance a special greeting from Miles Car Rental. We appreciate you taking a few minutes of your time to rate the service you received from Katerin Perez. It is very important to us to make sure you receive quality advice along with the best prices and benefits in the market. We look forward to assisting you with every request that comes your way and future reservations.

¡Gracias por elegir a Miles Car Rental!

Rated 4 out of 5 stars

Good option

Good option. Quick and Easy. Good prices.

13 June 2021
Miles Car Rental - New York logo

Reply from Miles Car Rental - New York

Dear Norman,
Receive a special greeting from Miles Car Rental, we appreciate you taking the time to share your experience. It is very important for us to know that you had a successful reservation in a short time.
Thank you for choosing Miles Car Rental!

Rated 5 out of 5 stars

Excellent

Martha at Miles provided great service. Thank you.

10 June 2021
Miles Car Rental - New York logo

Reply from Miles Car Rental - New York

Dear Wenliang,

Receive a special greeting from Miles Car Rental, we appreciate you taking the time to share your experience. It is very important for us to know that you found what you were looking for in our website.

Thank you for choosing Miles Car Rental!

Rated 5 out of 5 stars

I have used Miles Car Rental several…

I have used Miles Car Rental several times when travelling to Florida. I never had any issues when picking or returning a vehicle. Prices are real good and the reservation process is very straight forward.
I gladly recommend Miles Car Rental to all travelers.

28 December 2020
Miles Car Rental - New York logo

Reply from Miles Car Rental - New York

Dear Carlos,

Warm Greetings from Miles Car Rental, my name is Kissbell Parra Customer Service Quality Manager. Thank you for your value comment. It's such a pleasure to know that you had used our service several times. We want you to have the best experience anytime!

Thank you for choosing Miles Car Rental, have a good one!

Rated 5 out of 5 stars

Miles car rentals

Miles car rentals, is the only option i use at the time of renting a car. convenience, priving and location is always possible with this company. thanks.

25 October 2020
Miles Car Rental - New York logo

Reply from Miles Car Rental - New York

Dear Alberto,

Warm greetings from Miles Car Rental, my name is Nicole Maldonado, we really appreciate your comments in regards of the service received. Remember that we are always ready to provide you the best assistance and prices. We hope to see you soon, thank you for choosing Miles Car Rental!

Rated 5 out of 5 stars

love it always get the best rates

28 July 2020
Unprompted review
Miles Car Rental - New York logo

Reply from Miles Car Rental - New York

Dear Debora,

We really appreciate your comments; Our goal is to make sure that all our customers will always receive the best prices and service. We hope you enjoy your vehicle ¡Thank you for choosing Miles Car Rental!

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