Miles Car Rental - San Diego Reviews 

166
TrustScore 4.5 out of 5

4.6

113 West G Street # 146 San Diego, CA, 92101 San Diego, California, US


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Rated 5 out of 5 stars

I was truly impressed by how easy and fast the car reservation process was. It was completely hassle-free! I’ll definitely make you my top choice for my next rental.

Company replied

Rated 5 out of 5 stars

The chat agent was great: modified my reservation as requested, got me an excellent price, answered all my questions promptly

Rated 4 out of 5 stars

In general, all well. However, it was difficult to finally have my telephone number accepted.

Company replied


Company details

  1. Car rental company
  2. Car accessories shop

Information provided by various external sources

Somos la mejor opción para alquilar un auto en Estados Unidos, Europa, Canadá, México y Brasil. Visita nuestro portal y encuentra los precios más competitivos del mercado con el respaldo de las principales rentadoras a nivel mundial como Alamo, Avis, Budget, Hertz, entre otras compañías aliadas dispuestas a brindarte atención de calidad. Reserva hoy, conoce todos nuestros beneficios y ahorra hasta un 30% en tu alquiler. Contamos con un equipo altamente capacitado, dispuesto a solucionar tus dudas y brindate la mejor experiencia durante el proceso de la reserva. _________________________________________ We are the best option for car rental in the United States, Europe, Canada, Mexico, and Brazil. Visit our website and find the most competitive prices in the market supported by the main car rental agencies worldwide such as Alamo, Avis, Budget, Hertz among other allied companies, ready to provide you with quality service. Book today, know all of our benefits and save up to 30% in your rental. We have a highly trained team, ready to solve your inquiries and provide you with the best experience during the reservation process. ___________________________________________ Somos a melhor opção para alugar um carro nos Estados Unidos, Europa, Canadá, México e Brasil. Visite o nosso site e encontre os preços mais competitivos do mercado nas locadoras reconhecidas mundialmente como Alamo, Avis, Budget, Hertz entre outras agências aliadas parceiras que oferecem atenção de qualidade. Reserve hoje, conheça os nossos benefícios e economize até 30% no seu aluguel. Temos uma equipe altamente capacitada para responde suas dúvidas e oferecer a melhor experiência durante o processo da sua reserva.


Contact info

  • 113 West G Street # 146 San Diego, CA, 92101, San Diego, California, United States

  • (619) 866-6109

4.6

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
4-star
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1-star

Asks customers to review

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4.6

All reviews

(166)

1,427 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything fine

15 August 2025
Miles Car Rental - San Diego logo

Reply from Miles Car Rental - San Diego

¡Hola Jorge!

Nos alegra saber que todo estuvo bien. 🚗 Gracias por confiar en nosotros y esperamos verte nuevamente pronto.

Rated 4 out of 5 stars

In general

In general, all well. However, it was difficult to finally have my telephone number accepted.

29 August 2025
Miles Car Rental - San Diego logo

Reply from Miles Car Rental - San Diego

🚗 We’re glad to know that our portal met your expectations.

For your convenience, please remember that when entering your information, you only need to provide your phone number, as the system automatically includes your country code.

Rated 5 out of 5 stars

I was truly impressed

I was truly impressed by how easy and fast the car reservation process was. It was completely hassle-free! I’ll definitely make you my top choice for my next rental.

4 May 2025
Miles Car Rental - San Diego logo

Reply from Miles Car Rental - San Diego

We're happy to hear that you found the car reservation process easy and fast. We appreciate you sharing your experience and are glad it was hassle-free. Thank you for making us your top choice for your next rental!

Rated 1 out of 5 stars

This is the worst

This is the worst. My cbx rental changed to Chula Vista, a $46 taxi ride to and the date changed to another day. Luckily Hertz was good but never use this site. I am the founder of a national organisation at I will ensure that "Miles" is exposed.

15 May 2024
Miles Car Rental - San Diego logo

Reply from Miles Car Rental - San Diego

Dear Michael,

We have attempted to contact you, but we have not received a response. We regret what has happened. We have checked our system and found no notifications from you regarding the location change. We have sent you a message to provide you with a timely solution.

Thank you for choosing Miles Car Rental, have a wonderful day!

Rated 5 out of 5 stars

The excellent professional and friendly…

The excellent professional and friendly treatment of the advisor Miss Fernanda Sierra

18 February 2024
Unprompted review
Miles Car Rental - San Diego logo

Reply from Miles Car Rental - San Diego

Dear Francisco,

Thank you for your incredible review. We are delighted to hear about your experience with our professionals. Our main goal will always be to ensure the satisfaction of each of our customers, that is why we have the best prices in the market. Community members like you help others make confident decisions.

Thank you for choosing Miles Car Rental, have a wonderful day!

Rated 1 out of 5 stars

me cobraron doble !!

me cobraron doble !!! pague la reservacion y me dijeron en la agencia que no estaba pagada y que tenia que pagarla de nuevo!!!! asi que la pague y me cobraron doble

25 August 2022
Miles Car Rental - San Diego logo

Reply from Miles Car Rental - San Diego

Estimado José,

Lamentamos mucho la situación presentada en la localidad. La compañía de alquiler nos indicó que devolvió el respectivo dinero que se cobró nuevamente. He tratado de comunicarme contigo para brindarte los detalles, pero, no he obtenido éxito. Es muy importante para nosotros poder acompañarte en este proceso. Continuo pendiente a tus solicitudes.

¡Gracias por elegir a Miles Car Rental, feliz día!

Rated 1 out of 5 stars

I have been dealing with a huge problem…

I have been dealing with a huge problem regarding extra,unwarranted, and unauthorized charges made on my credit card by Budget Rental Car company. I made my reservation through Miles Car Rental and paid full price at the time of the rental. I had nothing but troubles from the moment we picked up the car. We were informed that they would only rent the car to us for 30 days. We paid for 50 days. After a month, finally I got some resolution from your representative that we would have no additional charges upon return of the car. I was subsequently charged $904 on my credit card after the return. In spite of multiple calls working with your team to resolve this issue, nothing there has been no refund to my credit card nor any response as to when that will occur. This entire experience has been very upsetting!

19 July 2021
Miles Car Rental - San Diego logo

Reply from Miles Car Rental - San Diego

Warm greetings from Miles Car Rental, my name is Lorena Ruiz, Quality Manager. We extend our most sincere apologies for any inconveniences you have experienced with Budget Car Rental. According to your itinerary, we had to wait until the drop off in order to validate your case with the car rental. Unfortunately, the average time of answer for these situations are out of our control, depending on the car rentals directly. We’re glad you already received the refund from Budget and have this situation solved together. Customer satisfaction is a priority to us, you can always count with our assistance.

Thank you for choosing Miles Car Rental!

Rated 1 out of 5 stars

WARNING

WARNING. WARNING. This looks to be a scam! Went to the address and it was a post office. DON’T USE MILES CAR RENTAL.

19 April 2021
Miles Car Rental - San Diego logo

Reply from Miles Car Rental - San Diego

Dear Kenneth,

Warm greetings from Miles Car Rental, my name is Kissbell Parra Customer Service Quality Manager. I am very sorry about your experience, we're actually a third party. I'll contact you as soon as possible in order to better assist you.

Thank your choosing Miles Car Rental, have a good one!

Rated 2 out of 5 stars

The car was filthy and not the car I…

The car was filthy and not the car I had chosen. The price was much higher than I was quoted.

12 September 2020
Unprompted review
Miles Car Rental - San Diego logo

Reply from Miles Car Rental - San Diego

Dear Emma,

Warm greetings from Miles Car Rental, my name is Kissbell Parra Quality Manager, We want to apologize for the inconveniences with our service, this is not the experience that we want you to have. One of our agents will contact you within the next hours so we can provide you a resolution; our goal is to make sure that all our customers will get the best service from us.

Thank you for choosing Miles Car Rental!

Rated 1 out of 5 stars

Called to verify location

Called to verify location. Service was awful. Could barely hear the representative. Put me on hold several times. I ended up hanging up and tried to cancel reservation but couldn’t.

25 June 2020
Unprompted review
Miles Car Rental - San Diego logo

Reply from Miles Car Rental - San Diego

Dear Michelle,

This is not the experience that we want you to have with Miles Car Rental. Our goal is to make sure that all our customers will receive the best service and experience. We are going to contact you in the next hours so we can help you with all your concerns and provide you the best resolution.

Thank you for choosing Mies Car Rental!

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