Miles Morgan Travel - Abergavenny Reviews 

400
•
TrustScore 5 out of 5

4.9

70 Frogmore Street, NP7 5AU Abergavenny, Monmouthshire, GB

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Rated 5 out of 5 stars

We have used the services of Miles Morgan, Abergavenny, for many years. The Staff are friendly, courteous, knowledgeable and provide excellent service. We used to live in Abergavenny and moved 3 year... See more

Company replied

Rated 5 out of 5 stars

Booking our holiday was made easy. We wanted a bespoke experience and Eva was superb. Knowledgeable, competent and thorough...and patient. She put together a fantastic itinerary for us. Then when we c... See more

Rated 5 out of 5 stars

The service was excellent staff Bonnie went beyond expectations a wonderful girl. Actually listened to my specifications. Got me a fantastic deal.she was very polite easy to chat to.didnt rush me in a... See more

Company replied

Rated 5 out of 5 stars

Perfect experience. We were listened to and there was no pressure to book. As ladies of a certain age and with limited mobility we weren’t straightforward but we now feel comfortable with the booking... See more

Company replied


Company details

  1. Travel agent
  2. also in
  3. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 70 Frogmore Street, NP7 5AU, Abergavenny, Monmouthshire, United Kingdom

  • 01873 566004

4.9

Excellent

TrustScore 5 out of 5

400 reviews

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4.9

All reviews

(400)

3,190 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff listened to us

The staff listened to us, and were very helpful - they helped us to choose the holiday that WE wanted.
The service was perfect, from our time in the store through to the follow-up emails.
And the booking process was straightforward, with the staff going so far as to provisionally hold our holiday choice for us for 24 hours while we checked that we had booked the 'right' holiday.
If I had to find a fault I would be really hard-pushed to do so - well deserving of the 5 stars!

9 July 2026
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Reply from Miles Morgan Travel - Abergavenny

Thank you so much for your comments they are very much appreciated. You have such a lovely holiday booked and cant wait to hear all about it.

Rated 5 out of 5 stars

Holiday Booking…

We arranged to speak with Mandy who booked our holiday for us after booking a holiday with her last year.

She and all the other staff are very friendly and helpful.

1 July 2026
Rated 5 out of 5 stars

Friendly

Friendly, professional, and knowledgeable. Thanks Eva

18 June 2026
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Reply from Miles Morgan Travel - Abergavenny

Thank you. Eva

Rated 5 out of 5 stars

Great staff

From start to finish both Mandy and Eva made sure our holiday booking experience was efficient and they also informed us of discounts we could use. Friendly staff who made sure our booking experience was a good experience.

17 June 2026
Rated 5 out of 5 stars

Amazing staff

Amazing staff. Making it very easy to book a holiday, very responsive to our needs. Thank you

18 June 2026
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Reply from Miles Morgan Travel - Abergavenny

Thank you for the kind review, it is much appreciated! :) Bonny

Rated 5 out of 5 stars

Great

Bonny was very patient and helpful in getting us the perfect holiday.

17 June 2026
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Reply from Miles Morgan Travel - Abergavenny

It was my pleasure to help. :)) Bonny

Rated 5 out of 5 stars

Trust in your High Street experts

Trust in your High Street experts !

Did all the research I could regaling a Summer cruise for my family….. what a minefield it was.

Spoke to a few advisors attached to the websites who, in my opinion, just wanted to build the invoice way past what we discussed my budget was.

Disheartened, I Googled local cruise specialists near me. Miles Morgan Travel was the nearest so I contacted them via telephone.

Bonny in the Abergavenny shop was wonderful. Expert listening skills, great advice, for us being first time cruisers, and within an hour, had build us a package to meet our wishes and within our budget.

Rest assured we will be repeat customers.

The one negative…..is that I have not been to the shop to thanks them personally…YET .

13 June 2026
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Reply from Miles Morgan Travel - Abergavenny

Much obliged for your kind review John, it was a pleasure helping you and arranging your family's first cruise, how exciting! :) Bonny

Rated 5 out of 5 stars

I had to fly to Germany for an…

I had to fly to Germany for an emergency and very short notice. Bonny managed to get me connecting flights that suited me best,at a good price. She was very patient professional and looked at several options and she got the best one for me.

30 May 2026
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Reply from Miles Morgan Travel - Abergavenny

Thank you kindly Susanne, happy to have been able to help. :) Bonny

Rated 5 out of 5 stars

Very friendly company

A very friendly and professional company. The lady sorting my break was very knowledgeable and advised me on lots of aspects. I have not dealt with Miles Morgan before certainly will in the future.

29 May 2026
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Reply from Miles Morgan Travel - Abergavenny

Thank you so much Paul, I hope you have a lovely trip. :) Bonny

Rated 5 out of 5 stars

Amy had so much time to ensure…

Amy had so much time to ensure everything was explained and agreed over every little detail.
Great customer service.
All the ladies are just lovely.
Thank you.

21 May 2026
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Reply from Miles Morgan Travel - Abergavenny

Thank you so much for your comments, im sure you both will have a wonderful time.

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