The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... See more
Company replied
Location
Switch locationUnit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB
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See what reviewers are saying
Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vaca... See more
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Conor is just exceptional, he always remembers us, is super patient and knows exactly what we want and need and has found us the perfect holiday with everything we wanted and needed for our large fami... See more
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I have used the company for the passed four years and prefer it to going online to make a travel booking. The manager, Conor Watts, is very helpful in spends time finding the type and holiday wated... See more
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Company details
- #4 of 205 best companies in Travel agent
- #2 of 52 best companies in Cruise Travel Agency
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, United Kingdom
- 01452 345100
4.9
Excellent
327 reviews
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I went in to book flights for next…
I went in to book flights for next year the return flight hadn't been released then, Jessica said she would let me know when they were on the system which she did with all the prices very good
23 March 2026
Reply from Miles Morgan Travel - Gloucester
Thank you very much for your kind feedback. We’re delighted to hear that Jessica was able to assist you by monitoring the flight availability and providing you with the pricing as soon as it was released. We really appreciate you taking the time to share your experience, and we’ll be sure to pass your comments on to her. Kloe
Very good service from coner the…
Very good service from coner the manager of gloucester l;
27 February 2026
Reply from Miles Morgan Travel - Gloucester
Hi Janet, thank you so much for taking the time to leave a review. Its always a pleasure to help. I look forward to assisting you again in the future. Best wishes, Conor
Jessica in Gloucester branch was…
Jessica in Gloucester branch was excellent helping us to arrange a holiday to Spain with Baker dolphin. Will definitely be using her again. Many thanks jess.
4 March 2026
Reply from Miles Morgan Travel - Gloucester
Hi Ernest, thank you for leaving us 5 stars as well as a kind review. It was an absolute pleasure assisting all three of you and booking your next holiday. I hope to see you again soon. Best wishes, Jessica.
They are professional and friendly and…
They are professional and friendly and always find us a wonderful holiday.
22 February 2026
Reply from Miles Morgan Travel - Gloucester
Thank you so much for your wonderful feedback. The team are thrilled to hear that you’ve consistently had such positive experiences and that we have been able to find you some fantastic holidays. Providing a professional yet friendly service is always the goal, so it’s lovely to know that’s come across. We truly appreciate your continued trust and look forward to helping you plan your next getaway. Kloe
Connor in Gloucester was Brilliant
Connor in the Gloucester branch was extremely helpful and knowledgeable. He guided us to an amazing hotel in a great location! The whole booking experience was friendly and relaxed.
21 February 2026
Reply from Miles Morgan Travel - Gloucester
Hi Mark, thank you for taking the time to leave us 5 stars and a kind review. It was a pleasure to assist you both again and book your next holiday. I hope to see you again soon. Best wishes, Conor.
The Miles Morgan team listen to you
The Miles Morgan team listen to you, hear what you want then help you find it. Nothing is to much trouble and all done in a friendly manner. Jessica was lovely and efficient
21 February 2026
Reply from Miles Morgan Travel - Gloucester
Thank you so much for your lovely feedback. It’s fantastic to hear that you felt listened to and well looked after - that’s exactly what we aim for as a team. I’ll be sure to pass your kind words on to Jessica; she’ll be so pleased to hear them. We really appreciate you taking the time to share your experience and hope to welcome you back into the branch again soon. Kloe
Jessica cruise specialist .
Jessica, in Gloucester branch , absolutely Marvellous.
So patient and professional, and answered all your enquiries, nothing was too much trouble.
Will definitely return as she made the experience so wonderful.
17 February 2026
Reply from Miles Morgan Travel - Gloucester
Hi, Thank you so much for your lovely feedback! It was truly a pleasure to help. I look forward to welcoming you back again soon. Best wishes, Jessica
CHRISTMAS MARKETS
17 February 2026
Reply from Miles Morgan Travel - Gloucester
Hi, thank you for taking the time to leave us 5 stars! It was a pleasure assisting you and book your next holiday! All the best, Michelle.
The lady who dealt with us was super…
The lady who dealt with us was super patient and took all our requirements in board and went out of her way to be helpful and polite. Such a pleasure to deal with
17 February 2026
Reply from Miles Morgan Travel - Gloucester
Hi, thank you so much for taking the time to leave us 5 stars and a kind review. It was a pleasure helping you both and booking your next holiday! I hope to see you again soon. Best wishes, Leyanne
First class service every time
This is the sixth holiday we have booked through Miles Morgan. The whole team are knowledgable and professional whilst also being warm and welcoming. Nothing is ever too much trouble for them. I wouldn't think of using anyone else
14 February 2026
Reply from Miles Morgan Travel - Gloucester
Hi Louise, Thank you so much for your lovely feedback and for booking your sixth holiday with us, it really does mean a lot. Thank you for your continued trust and loyalty, we look forward to helping you plan your next holiday! Best wishes, Conor
excellent service always by Connor…
excellent service always by Connor nothing stop much trouble
8 February 2026
Reply from Miles Morgan Travel - Gloucester
Hi Gary, thank you for taking the time to leave a kind review. It is always a pleasure helping you all and booking your holidays. Best wishes, Conor
Reply from Miles Morgan Travel - Gloucester
Hi Cerys, thank you for your kind review. It is a pleasure assisting you all and booking your holidays. Best wishes, Conor.
Excellent advice and guidance from…
Excellent advice and guidance from Jessica. First time in using a travel agent in many years. Highly impressed and will most certainly be using Miles Morgan again.
29 January 2026
Reply from Miles Morgan Travel - Gloucester
Hi Michael, Thank you so much for the lovely feedback! It was a pleasure assisting you and I look forward to helping you again soon. Best wishes, Jessica.
Miles Morgan are friendly and the…
Miles Morgan are friendly and the service they give is excellent. I always go there to book my holidays so I know that everything is in good order.
5 February 2026
Reply from Miles Morgan Travel - Gloucester
Hi Jean, Thank you so much for your kind words. We’re really pleased to hear you find our team friendly and our service excellent. We look forward to seeing you again soon. Best wishes, Conor.
Helpful and friendly
Jessica was really helpful and nothing was too much trouble for her , the whole team were very friendly
4 February 2026
Reply from Miles Morgan Travel - Gloucester
Hi Chris, thank you for your kind feedback! I’m glad I could help and that you found the team friendly. We really appreciate you taking the time to leave a review. Best wishes, Jessica
I would recommend anyone booking a holiday to visit them
Jessica was excellent we had know idea of what cruise to go on just an area, she explained everything was very knowledgeable i would recommend anyone booking a holiday to visit them
26 January 2026
Reply from Miles Morgan Travel - Gloucester
Hi David, Thank you so much for your lovely review! It was an absolute pleasure helping you all choose the right cruise. Your recommendation truly means a lot and I hope you have an amazing holiday. I look forward to helping you again in the future! Best wishes, Jessica
Couldn't fault the excellent customer…
Couldn't fault the excellent customer service provided by Leyanne in the Gloucester branch of Miles Morgan. She was so helpful & patient ensuring availability for all travellers. Thank you, I'm sure we'll be back when we're ready to book our next holiday!
23 January 2026
Reply from Miles Morgan Travel - Gloucester
Hi Louise, thank you so much for taking the time to leave such a kind review. It was a real pleasure helping you and I’m so glad I could assist with ensuring everything worked for all travellers. Your lovely feedback really means a lot and I look forward to helping you again when you’re ready to book your next holiday. Best wishes, Leyanne
We were very pleased with the service…
We were very pleased with the service from Jessica. It's our first trip abroad and first cruise! She was very helpful and polite. Also helped to book a bus trip to Scotland!
31 January 2026
Reply from Miles Morgan Travel - Gloucester
Thank you for your kind feedback Jacqueline. It was a pleasure to help book your first cruise. We look forward to seeing you again soon. Best wishes, Jessica
Welcoming
Met with pleasant staff. Took time to listen to requirements for a cruise. Went through all the requirements and more that you don’t think about. Staff put you at ease and look forward to seeing them for my next holiday
28 January 2026
Reply from Miles Morgan Travel - Gloucester
Thank you so much for your kind feedback. We’re delighted to hear that our team took the time to listen to your requirements and guide you through every detail of your cruise plans. It’s great to know you felt at ease throughout the process. We truly appreciate your trust and look forward to helping you plan your next holiday very soon. kloe
We are returning customers
We are returning customers to the Gloucester branch and they were very helpful in helping us to book our next cruise. The staff went out of their way to answer a medical question. Including phoning the cruise company and an off duty member of staff. Very pleased with their service.
27 January 2026
Reply from Miles Morgan Travel - Gloucester
Hi Gary, thank you for your kind feedback. We’re delighted to hear that we were able to help with your booking and medical query. We really appreciate your continued support and look forward to seeing you again soon. Best wishes, Lydia
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