Excellent customer service from staff at Monmouth.Good detailed information about the cruise we chose, explaining accomodation, position of cabin on the ship,dining options etc.With other online cruis... See more
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As usual our dealings with Clare has been exceptional. She listened to our requirements on what would be the ideal holiday for us and she found exactly what we were looking for. A very friendly envir... See more
Company replied
Love this agency, always comes up with exactly what l want, long haul, cruises, villas, brilliant staff.
Company replied
Friendly knowledgeable staff that really can’t do enough to help with booking and arranging for special needs and assistance when booking to make sure everything meets our requirements
Company replied
Company details
- #27 of 206 best companies in Travel agent
- #12 of 52 best companies in Cruise Travel Agency
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
39 Monnow Street, NP25 3EF, Monmouth, Monmouthshire, United Kingdom
- 01600 715736
4.9
Excellent
135 reviews
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Love this agency
Love this agency, always comes up with exactly what l want, long haul, cruises, villas, brilliant staff.
5 August 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your comment, this is why we love our job. Pleasure to find your holiday. Look forward to hearing all about it
Excellent customer service from staff…
Excellent customer service from staff at Monmouth.Good detailed information about the cruise we chose, explaining accomodation, position of cabin on the ship,dining options etc.With other online cruise companies wiping their hands of.any further help once they get the sale they wanted.At our age group we need all the help and guidance we can get.It looks Miles Morgan will provide that!
9 August 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your comment, pleasure to help you find the cruise and to be able to sit with you and go through everything with you
Friendly knowledgeable staff that…
Friendly knowledgeable staff that really can’t do enough to help with booking and arranging for special needs and assistance when booking to make sure everything meets our requirements
16 August 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your comment, always a pleasure to assist in booking your holiday
Reply from Miles Morgan Travel - Monmouth
Thank you for your comments and it was a pleasure helping you book a trip of a lifetime
Very helpful staff
Very helpful staff - it was great to speak to someone knowledgeable and to be able to book there and then
9 August 2026
Reply from Miles Morgan Travel - Monmouth
Thank you so much for your lovely review. It was an absolute pleasure booking your holiday and helping to ensure everything was just right for your anniversary.
I know you’re going to have the best time, and it’s lovely to be part of such a special occasion.
Regards,
Jade
Great Service
As usual our dealings with Clare has been exceptional. She listened to our requirements on what would be the ideal holiday for us and she found exactly what we were looking for. A very friendly environment instore and we always recommend using the high street shop instead of online every time.
5 August 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your comments and it is always a pleasure. Glad I could recommend one of my favourite hotels to you.
Have an amazing time and I can't wait to hear all about it.
Made booking easy
4 August 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your review, pleasure to book for you, as always
The staff were wonderful
The staff were wonderful, helpful and friendly. I will definitely use them again x
31 July 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your review. It was an absolute pleasure to assist in booking your holiday, here if your need anything
Monmouth Miles Morgan Travel
Excellent service from Monmouth Miles Morgan Travel yesterday. Michelle was friendly, pleasant, knowledgeable and extremely efficient in helping us to find the holiday we wanted and make amendments to a previously booked holiday. My wife and I are very happy indeed with the service provided.
24 July 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind review. It was a pleasure to see you both and help get the holiday you wanted and even better to sort out the amendments of your other holiday.
Patience of a saint
Patience of a saint when having to deal with a customer who couldn't decide which country or area they wanted. SORRY but got there in the end.
10 July 2026
Reply from Miles Morgan Travel - Monmouth
It was an absolute pleasure booking your holiday for you and your daughter. I hope you both have a wonderful time and make lots of amazing memories together. Best regards, Jade
They were really efficient and helpful
They were really efficient, found a holiday that exactly suited our dates and requirements - very quickly!
9 July 2026
Reply from Miles Morgan Travel - Monmouth
Thank you. I'm pleased to have found what you wanted and hope you have a lovely time
very helfull and knowledgeable
1 July 2026
Reply from Miles Morgan Travel - Monmouth
I am pleased to have helped you with booking this amazing trip on your bucket trip
Reply from Miles Morgan Travel - Monmouth
Thank you for your review. Always a pleasure to sort your holiday
Rang Claire told her whatever wanted
Rang Claire told her whatever wanted. She sorted it and we paid deposit over the phone
9 June 2026
Reply from Miles Morgan Travel - Monmouth
Always a pleasure booking your holidays
Excellent service
Excellent service. Clare took onboard our specific requirements and got a tailored solution to our particular requests at minimal additional cost
7 June 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words and glad we could get the direct flights to go with the magnificent South African Tour
professional and friendly
efficient, professional service from Clare Hughes. all booked in a short time with availability checks/questions answered in advance of the appointment.
29 May 2026
Reply from Miles Morgan Travel - Monmouth
Thank you so much for your kind words, which are very much appreciated. So glad you are fit to travel again.
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words, it was a pleasure booking your holiday. Regards
Jade
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words it was a pleasure booking your cruise.
Regards
Jade
A great team of staff in monmouth
A great team of staff in monmouth. All helpful and pleasant. Staff get back to you when they say they will
10 May 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words it was a pleasure booking your holiday. Regards Team Monmouth
Michelle goes above her job to help
9 May 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your comment, pleasure to help and get your holiday booked
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