Miles Morgan Travel - Taunton Reviews 

532
•
TrustScore 5 out of 5

4.9

17 The Orchard Centre, TA1 3TP Taunton, Somerset, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A lady called Fiona Coleman from your Taunton branch booked a family holiday for me to Disneyland Paris. She was so friendly and helpful, she took her time to what wasn’t the most straightforward pro... See more

Company replied

Rated 5 out of 5 stars

As usual Liam listens to my requirements, does the research and finds a great hotel that fits the bill. It’s reassuring to have everything organised by someone who is experienced. Liam is so helpful,... See more

Company replied

Rated 5 out of 5 stars

They are really helpful and dont try to push you into upgrading or spending more. They listern to your requirements and act accordingly. Tha assistant tried to get me a discount but nothing was... See more

Company replied

Rated 5 out of 5 stars

Yet again MMT Taunton took care of every aspect of our holiday booking. From the choice of trip, cabin, flights and ensuring we added everything we wanted, they dealt with it all with skill and profes... See more

Company replied


Company details

  1. Travel agent
  2. also in
  3. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 17 The Orchard Centre, TA1 3TP, Taunton, Somerset, United Kingdom

  • 01823 335111

4.9

Excellent

TrustScore 5 out of 5

532 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(532)

3,087 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast efficient and very friendly

Fast efficient and very friendly

27 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you for your great feedback! I'm pleased to hear that you found the service fast, efficient, and very friendly. Your kind words are greatly appreciated. We look forward to welcoming you again soon.

Liam Roberts-Deputy Manager

Rated 5 out of 5 stars

Excellent and very knowledgable

Excellent and very knowledgable service. We got the holiday tailored to exactly as we wanted it

16 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,

Thank you for the fabulous review, it's also great to hear we got it just right!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Very helpful and good information about…

Very helpful and good information about the cruise ship and cabins that are in a good quiet place 😎

16 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review, it was a pleasure to book your holiday.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

First time with Miles Morgan

This is the first time we have booked a holiday with Miles Morgan. Brittany was a pleasure to deal with managing to secure our holiday at a special price even though she had to make quite lengthy calls, we had a coffee brought to us and the whole process offered great customer service.

23 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning Mrs Rowe,

Thank you so much for your kind 5* review! It was a pleasure helping you get your future adventure booked! We hope to see you again soon!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Best service ever!

Staff friendly and extremely knowledgeable, able to recommend from personal experience, which is reassuring.
Exteremly efficient!

16 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you so much for your lovely 5* review - it's really appreciated! We hope you have a fantastic trip!

Hannah - Travel Specialist

Rated 5 out of 5 stars

Great service and a very knowledgeable and patient member of staff.

As I entered the shop Fiona, your assistant engaged with me immediately with a broad smile. She was patient and knowledgeable and we booked a great holiday. We were offered tea and coffee also which was a very helpful addition. The whole process was straightforward.

19 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good afternoon Mrs Pow
Was lovely to meet you both & so glad we managed to get you that amazing holiday .
Look forward to seeing you again
Fiona

Rated 5 out of 5 stars

Your staff are always polite and…helpful

Your staff are always polite and efficient and it’s nice to be recognised thank you

8 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you so much for your 5* review, it is very appreciated!
We hope you have a wonderful holiday.

Hannah - Travel Specialist

Rated 5 out of 5 stars

Liam was extremely helpful

Liam was extremely helpful and a credit to your organisation.I would have no hesitation in recommending your company in the future and continuing to use you for future bookings.

17 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you for your kind words. I'm really pleased I could help and make your booking experience a positive one. Your recommendation means a lot, and I look forward to assisting you again with future bookings.

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Another great experience with MMT Taunton

Yet again MMT Taunton took care of every aspect of our holiday booking. From the choice of trip, cabin, flights and ensuring we added everything we wanted, they dealt with it all with skill and professionalism. We always feel like valued customers before, during and after each booking. Thank you again to Carla and the team!

15 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good afternoon,
Thank you so much for your 5* review, it is always such a pleasure to book your holidays.
Look forward to seeing you soon.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

Great service at Miles Morgan

Looking for some inspiration for a short break Liam couldn’t have been more helpful. Listening to our requirements he efficiently and carefully organised a trip to Milan, which we are really looking forward to. Our experience couldn’t have been better and we will definitely look in to Miles Morgan again when looking for another holiday.

9 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you for your lovely review. I'm so pleased I could help find the right short break for you and get everything arranged smoothly. I hope you have a fantastic time in Milan, and I look forward to helping with your next holiday in the future!

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good afternoon Mrs Leeds
Thank you for you kind review & so glad we managed to book your lovely holiday
Regards
Fiona

Rated 5 out of 5 stars

Efficient and reasonably priced.

Found an appropriate hotel in the centre of Prague and arranged flights at a reasonable price. Seemed very efficient and friendly. All sorted very quickly. The 2nd time I have used them and i'm sure I will use them again.

15 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good afternoon,
Thank you so much for your 5* review, it is very much appreciated.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

OUR CONSULTANT HANNAH IN TAUNTON WAS…

OUR CONSULTANT HANNAH IN TAUNTON WAS BRILLIANT VERY HELPFUL

15 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you so much for your 5* review - we really appreciate it. It was lovely meeting you both and helping you book your trip!

Hannah - Travel Specialist

Rated 5 out of 5 stars

Friendly helpful

Friendly helpful. Professional.
Carlas knowledge as usual was huge.
Thank you.

13 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review, it is very much appreciated.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

Very quick an answer ever

Very quick an answer ever ? We had asked
Friendly staff an helpful with booking the hotel an booking our seats

5 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning Mrs Phillips,

Thank you so much for rating us 5 stars! We look forward to helping you with your next booking soon.

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Carla was great

Carla although feeling under the weather was really helpful and was able to sort all the questions we had.

5 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review, it is very much appreciated.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

Returning customer

I have used Miles Morgan Travel several times over the years. My cruise was booked by phone quickly and efficiently and booking confirmation emailed within the hour. Great service.

4 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review, it is very much appreciated.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

Brittany was great

Brittany was great, understood my instructions and came back with a perfect package
Thank you

10 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good afternoon,

Thank you for your lovely 5 star review, I'm so glad we put together the perfect package for you!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

Very perfect experience as always

Very perfect experience as always. Second time I have used them great service

6 September 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind review! It was lovely chatting with you and we're so pleased we could help you secure your trip.

Hannah - Travel Specialist

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look