Miles Morgan Travel - Taunton Reviews 

501
TrustScore 5 out of 5

4.9

17 The Orchard Centre, TA1 3TP Taunton, Somerset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Looking for some inspiration for a short break Liam couldn’t have been more helpful. Listening to our requirements he efficiently and carefully organised a trip to Milan, which we are really looking f... See more

Company replied

Rated 5 out of 5 stars

I have used Miles Morgan Travel several times over the years. My cruise was booked by phone quickly and efficiently and booking confirmation emailed within the hour. Great service.

Company replied

Rated 5 out of 5 stars

We had been let done by another Travel Agent, so we were thrilled when we went into Miles Morgan. We sat down with Hannah Wilkinson and were immediately struck by her can do attitude. In short she w... See more

Company replied

Rated 5 out of 5 stars

Found an appropriate hotel in the centre of Prague and arranged flights at a reasonable price. Seemed very efficient and friendly. All sorted very quickly. The 2nd time I have used them and i'm sure I... See more

Company replied


Company details

  1. #4 of 206 best companies in Travel agent
  2. #2 of 53 best companies in Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 17 The Orchard Centre, TA1 3TP, Taunton, Somerset, United Kingdom

  • 01823 335111

4.9

Excellent

TrustScore 5 out of 5

501 reviews

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4.9

All reviews

(501)

3,236 reviews in the last 12 months

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Rated 5 out of 5 stars

I never expected online prices to be beaten

I have prided myself on booking travel online. A bit stressful but I assumed I was getting the best deal that way. Friends suggested we try Miles Morgan.

Wow! Very friendly service. Excellent knowledge. And great value. Miles Morgan had access to discounts I couldn't access online. It felt stress free and I felt confident at the time and since, reassured by confirmatory emails.

Highly recommended.

7 March 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good afternoon,

Thank you so much for your 5* review and truly wonderful comments.
We look forward to seeing you again soon.
Kind regards,
Carla
Branch Manager

Rated 5 out of 5 stars
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good afternoon,
Thank you so much for your 5* review, it is truly appreciated.
Look forward to seeing you again soon.
Kind regards,
Carla
Branch Manager

Rated 5 out of 5 stars

First cruising

We were interested in going on a cruise but had no idea where to start so called in for some advice. Fiona was very knowledgeable and experienced. She was patient and thorough and took time to explain. We left the branch delighted to have booked our first cruise. Thank you Fiona.

20 February 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Mr & Mrs Meredith
Was lovely to meet you both & so pleased we got to book your first ( and probably not last ) cruise .
Have a lovely day & see you soon .Fiona

Rated 5 out of 5 stars
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review, Amy will be delighted.
We look forward to seeing you in the office soon.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

????

I had no problems ooking

28 February 2026
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Reply from Miles Morgan Travel - Taunton

Thank you for your review! We’re really pleased to hear you had no problems booking. If you ever need anything or have further questions, we’re always here to help. Thanks again for choosing us!

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable. Staff are always smiling and welcoming.

27 February 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good afternoon,
Thank you so much for your lovely comments and 5* review, it is so appreciated.
Look forward to seeing you again soon.
Kind regards,
Carla
Branch Manager

Rated 5 out of 5 stars

Helpful to the extreme

Helpful to the extreme, answers to all queries done with ease and obvious experience.

27 February 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind review - it means a lot! It was so lovely to chat with you both and help you book your river cruise!
Kind regards,
Hannah - Travel Specialist

Rated 5 out of 5 stars

Holiday booking with confidence.

We have been using Miles Morgan in Taunton for a number of years now. Their service and willingness to help however bizarre your questions are regarding your holiday package is superb.
They will tailor a holiday package to suit your requirements and will be a phone call away if you have problems on your holiday to help if they can. Nothing is to much trouble.
Professional and friendly. Credit must go to the whole team in Taunton. Friends and family we have recommended use Miles Morgan.
Thank you all and see you soon.

27 February 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you so much for your wonderful review! We're delighted to hear you’ve trusted our Taunton team for so many years and that their friendly, helpful service continues to make your holidays stress-free. Your recommendations mean a great deal to us. We look forward to helping you plan your next trip soon!

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Friendly

Friendly, honest, helpful, with time to sort an issue,

20 February 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Mr Wreford.
Thank you for your kind review . Was lovely to see you both & help you with your holiday .
Hope to see you soon .Fiona

Rated 5 out of 5 stars

Delivered exactly what we requested…

Delivered exactly what we requested Fiona was excellent and answered all our questions wouldn’t hesitate to use them again thank you

25 February 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Mr Collier .
Thank you for your kind review. Was lovely to meet you & glad we got your lovely holiday sorted . See you soon
Fiona

Rated 5 out of 5 stars
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review, Amy will be delighted.
We look forward to seeing you in the office soon.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

Efficient service as usual

Once again Liam handled our requirements efficiently and ensured all of our pre booking questions were resolved prior to booking.

23 February 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind feedback!
I’m really pleased to hear that the service was efficient and that all your pre‑booking questions were answered promptly. It’s always a pleasure to assist, and I’m glad we could make the process smooth for you once again.
If there’s anything else you need, I’m always here to help!

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

We looked at a holiday one week and…

We looked at a holiday one week and after arranging time off work we went back the following week and a different member of staff sorted it for us with a cheaper price and put first member staffs name against it as she had previously done the search. The staff are always very helpful so we have booked most of our holidays with them the last few years x

15 February 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review, it is so appreciated.
We look forward to seeing you in the office again soon.
Kind regards,
Carla
Branch Manager

Rated 5 out of 5 stars

No matter whom you speak to

No matter whom you speak to, they are always cheery, friendly and extremely helpful. I would thoroughly recommend their help to get exactly what you want in a caring but efficient way.

22 February 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning Mrs Gardner,
Thank you so much for your 5* review, it is so appreciated.
Look forward to seeing you in the office soon.
Kind regards
Carla
Branch Manager

Rated 5 out of 5 stars

Professional staff and service.

Professional staff and service.
Open about choices.
Would highly recommend.

20 February 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Good morning Mrs Ball,
Thank you so much for your 5* review, it is so appreciated.
Look forward to seeing you in the office soon.
Kind regards
Carla
Branch Manager

Rated 5 out of 5 stars

Professional friendly advice

They provide a friendly professional service we've used many times. We always feel confident there holiday planning and advice is unbeatablr

18 February 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Mr Pym,
Thank you so much for your 5* review, Amy will be delighted.
Look forward to seeing you in the office soon.
Kind regards
Carla
Branch Manager

Rated 5 out of 5 stars

Great Service

Very helpful and efficient service from two members of staff. Fiona was one but unfortunately I did not catch the name of the gentleman who helped me when I revisited with my passport on 16/02/2026. He was equally as helpful

14 February 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Mr Mitton . Was lovely to meet you & book your last minute holiday to the sun .
Have a fabulous time . Regards Fiona & Liam

Rated 5 out of 5 stars

Miles Morgan's helpful staff…

Miles Morgan's friendly & efficient staff
Met all our needs concerning a complex river cruise booking for April 2027!

10 February 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you for your kind review! We’re delighted our friendly and efficient team could help with your complex river cruise booking for April 2027. We're always here if you need anything else.

Liam Roberts- Deputy Manager

Rated 5 out of 5 stars

No stress today.

A relaxed and helpful staff welcoming you to find and book a holiday you have
been waiting for, nothing too much trouble.
Will recommend .

13 February 2026
Miles Morgan Travel - Taunton logo

Reply from Miles Morgan Travel - Taunton

Thank you for your lovely review! I’m so glad your visit was relaxed and stress‑free. We’re always happy to help, and your recommendation means a lot.
Hope you have a fantastic holiday!
Carla Wilson - Manager

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