Miles Morgan Travel - Wells Reviews 

384
TrustScore 5 out of 5

4.9

18 High Street, BA5 2SG Wells, Somerset, GB


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Rated 5 out of 5 stars

Miles Morgan are always very friendly and helpful. Andrea knows us quite well now having booked several cruises and being on the same Christmas markets cruise last December. We prefer dealing with act... See more

Company replied

Rated 5 out of 5 stars

Andrea goes way beyond normal customer service. She listens to our wishes, gives us options and ensure that the chosen option is perfect for us before making the reservation. Andrea keeps us totally... See more

Company replied

Rated 5 out of 5 stars

We have benefitted three times this year from help with our holidays, mostly with lovely patient Emillie. All the details have been dealt with and sorted. Excellent. Travel money has been available... See more

Company replied

Rated 5 out of 5 stars

We were seated and offered tea and coffee immediately. There were difficulties booking our cruise, due to booking page problems., but that didn’t deter them, even confirming with P&O that we could cha... See more

Company replied


Company details

  1. #4 of 203 best companies in Travel agent
  2. #2 of 54 best companies in Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 18 High Street, BA5 2SG, Wells, Somerset, United Kingdom

  • 01749 671660

4.9

Excellent

TrustScore 5 out of 5

384 reviews

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4.9

All reviews

(384)

3,023 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional

Professional, on the ball, informative, ...

Well done

28 July 2026
Miles Morgan Travel - Wells logo

Reply from Miles Morgan Travel - Wells

Many thanks for your 5* review - it was a pleasure helping you with your holiday - Kind Regards Jo

Rated 5 out of 5 stars

Always great to deal with

Always great to deal with, both Andrea and Sarah are lovely and friendly and brilliant at their jobs, well done

19 July 2026
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Reply from Miles Morgan Travel - Wells

Thankyou Martin for your kind words

Rated 5 out of 5 stars

Good holiday tips

Sarah in Wells goes out of her way to help and advise
Knowledgeable and full of useful tips to achieve the perfect holiday

22 July 2026
Miles Morgan Travel - Wells logo

Reply from Miles Morgan Travel - Wells

Thank you for your wonderful feedback!

Rated 5 out of 5 stars

We have benefitted three times this…

We have benefitted three times this year from help with our holidays, mostly with lovely patient Emillie.
All the details have been dealt with and sorted.
Excellent. Travel money has been available. All good.

21 July 2026
Miles Morgan Travel - Wells logo

Reply from Miles Morgan Travel - Wells

Thank you for leaving a lovely review. It's always a pleasure to book your holidays. Thank you for using Miles Morgan Travel again!

Best wishes,
Emilie

Rated 5 out of 5 stars

Great customer service

Great customer service, all options fully explained
and we are very pleased with the holiday selected.

18 July 2026
Miles Morgan Travel - Wells logo

Reply from Miles Morgan Travel - Wells

Thank you so much for your wonderful feedback! I'm so pleased we found you a lovely holiday to look forward to.

Best wishes,
Emilie

Rated 5 out of 5 stars
Miles Morgan Travel - Wells logo

Reply from Miles Morgan Travel - Wells

Thank you so much for taking the time leave a 5 star review. I appreciate your kind words about your experience with us!

Best wishes,
Emilie

Rated 5 out of 5 stars

Andrea goes way beyond normal customer…

Andrea goes way beyond normal customer service. She listens to our wishes, gives us options and ensure that the chosen option is perfect for us before making the reservation.
Andrea keeps us totally informed all the way.
Andrea is very friendly and totally customer focussed.

15 July 2026
Miles Morgan Travel - Wells logo

Reply from Miles Morgan Travel - Wells

Thank you so much for your kind words and leaving me a 5 Star review.
It was a pleasure to help get your river cruise booked for you again.
See you both soon

Kind regards

Andrea

Rated 5 out of 5 stars

Friendly

Friendly, very helpful staff. Specialist shout out for Eloise at Wells branch who went the extra mile to meet our requirements.

15 July 2026
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Reply from Miles Morgan Travel - Wells

Thank you for your kind review, it was a pleasure helping you with your cruise. Kind regards, Eloise.

Rated 5 out of 5 stars

We used the Wells shop and Andrea was…

We used the Wells shop and Andrea was amazing, she cared about what we wanted and did her utmost to establish the best holiday for us.

12 July 2026
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Reply from Miles Morgan Travel - Wells

Thank you for leaving me a 5 Star review, it was my pleasure to book your cruise.
You are going to love Norway. See you both soon

Best Wishes

Andrea

Rated 5 out of 5 stars

prompt, efficient & effective.

prompt, efficient, effective & personal manner in delivery of service.
Whole booking process could absolutely not have been made easier & felt very reasurring.

27 June 2026
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Reply from Miles Morgan Travel - Wells

Thank you for taking the time to leave me a 5 Star review, I really appreciate it. It was my pleasure to help get your cruise booked.
Kind regards

Andrea

Rated 5 out of 5 stars

We first saw Eloise to book our trip to…

We first saw Eloise to book our trip to Australia via Singapore . She was very helpful and thorough. She was off the next day when we went to confirm the booking but the young lady we saw then was very good and explained everything to us as well . We had a phone call the next day to say the transfers had now been booked and to go in when we were next in town. A special mention to the young man in training , he offered us coffee both times we were in , much appreciated. Very impressed and would recommend.

1 July 2026
Rated 5 out of 5 stars

Couldn't ask for better!!

Whenever we go into MM we always get greeted in the most courteously and friendly manner. It's mainly with Andrea that we talk to, however, all the staff are more than happy to help. Very patient staff and knowledgeable in their field. Nothing is too much trouble for them. They answer and help in anything that is asked of them. Many, many thanks MM Team!

24 June 2026
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Reply from Miles Morgan Travel - Wells

Thank you so much for the lovely 5 Star review. It was my pleasure to help get your holiday booked for you and it's not long to wait. I hope you all have a wonderful time. See you soon

Best Wishes

Andrea

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