Miles Rhodes Reviews 

323
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company and truly appreciate the exceptional support provided throughout the entire process. Customers frequently praise the staff for being extremely helpful, highly professional, and always going above and beyond to find the best possible mortgage deals for everyone. People truly appreciate the clear explanations and continuous updates given by the team, which make the complex journey completely smooth, straightforward, and stress-free. Consumers consistently note that advisors are exceptionally knowledgeable, approachable, and take the time to listen carefully, ensuring every financial step remains easy to understand from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that advisors are consistently helpful,... See more

Service

Customers consistently report positive experiences with service, highlighting exceptional professionalism,... See more

Customer service

Clients share positive opinions on customer service, highlighting consistent support throughout the mortgage... See more

User experience

Consumers find user experience to be positive, highlighting that the entire process is handled efficiently,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I turned to Miles Rhode to review my mortgage; Vicky Hasdell took on my case. She is local to where I live and that eased our meetings. She reviewed my existing mortgage and my current financial posit... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been advising and supporting with my mortgages for the last 10-15 years. He’s been above and beyond for me getting the best possible mortgages sorted, even at the eleventh hour.... See more

Company replied

Rated 5 out of 5 stars

Craig, was fantastic from start to finish with sorting our first ever mortgage. He made time for us whenever we needed him. Explained everything to us and answered any questions we had clearly. Would... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been looking after our mortgages for 20 years and always goes above and beyond to find the best deal for our situation at the time. His communication is excellent and he always... See more

Company replied


Company details

  1. Mortgage broker

Written by the company

Mortgage and Protection Specialist


Contact info

5.0

Excellent

TrustScore 5 out of 5

323 reviews

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5.0

All reviews

(323)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Kerry Miller was our Mortgage Advisor…

Kerry Miller was our Mortgage Advisor and we couldn’t have asked for better. Always approachable and kept us informed throughout the process. Kerry was very patient and knowledgeable answering all our question, going the extra mile to ensure the best possible outcome. I highly recommend Kerry & Miles Rhodes.

13 May 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your wonderful review, Mary. We’re delighted to hear that Kerry Miller provided such excellent support throughout your mortgage journey.

It’s great to know that her approachable manner, clear communication, patience, and knowledge helped make the process a positive experience for you. Going the extra mile to achieve the best possible outcome for our clients is exactly what we strive for.

We truly appreciate your recommendation and will be sure to pass your kind feedback on to Kerry and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Great

We have used Dave bates since getting a mortgage and for any renewals. Both my husband and I have found him very friendly and trustworthy. He always explains everything in normal terms and always finds the best fit for us. I would definitely recommend him and will definitely go back to him for our next renewal

4 April 2026
Unprompted review
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Reply from Miles Rhodes

Thank you for your lovely review. We’re delighted to hear that Dave Bates has been supporting both you and your husband since your first mortgage and through each renewal since.

It’s great to know that his friendly and trustworthy approach, along with his ability to explain things clearly and find the right solution for your circumstances, has made such a positive difference. We truly appreciate your recommendation and your continued trust.

We’ll be sure to pass your kind feedback on to Dave and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Vicky Hasdell at Miles Rhodes

Highly recommend Vicky Hasdell at Miles Rhodes. Vicky has been organising our business and family health insurance for three years now sourcing the best quotes and policies from the market. She is always very professional and pleasant.

30 March 2026
Unprompted review
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Reply from Miles Rhodes

Thank you for your kind review, Michael. We’re delighted to hear that Vicky Hasdell has been supporting your business and family health insurance needs for the past three years.

It’s great to know that her professional and friendly approach, along with her commitment to sourcing the most suitable quotes and policies, has provided such a positive experience. We truly appreciate your recommendation and your continued trust.

We’ll be sure to pass your kind feedback on to Vicky and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Less stressful than I feared!

I turned to Miles Rhode to review my mortgage; Vicky Hasdell took on my case. She is local to where I live and that eased our meetings. She reviewed my existing mortgage and my current financial position. She presented options to me and carried out my wishes. She was always helpful and explained things carefully to me. The whole process was delightfully straight forward and stress free. I am delighted to recommend Vicky to others.

27 January 2026
Unprompted review
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Reply from Miles Rhodes

Thank you for your wonderful review, Richard. We’re delighted to hear that Vicky Hasdell was able to make the process straightforward and far less stressful than expected.

It’s great to know that her careful guidance, clear explanations, and personalised support helped you feel comfortable and informed throughout your mortgage review. We truly appreciate your recommendation and your kind feedback.

We’ll be sure to pass your comments on to Vicky and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Our advisor Craig Towle quite simply…

Our advisor Craig Towle quite simply sourced the best deal for our circumstances. An open and honest approach that left no questions unanswered. I have been so pleased and will continue to use this company hopefully until our mortgage is cleared. Highly recommend to the point I have already passed Craig's details on to people looking to have a positive mortgage conversation.

19 February 2026
Unprompted review
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Reply from Miles Rhodes

Thank you for your fantastic review, Justin. We’re delighted to hear that Craig Towle was able to find the best solution for your circumstances and provide such an open and honest service throughout.

It’s great to know you felt fully informed at every stage and so confident in the experience that you’ve already recommended Craig to others. Your continued trust means a great deal to us, and we look forward to supporting you for many years to come.

We’ll be sure to pass your kind feedback on to Craig and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Recent remortgage application

Informative, friendly and listened to our needs. Always at the end of the phone if I have a query or worry. Would highly recommend for anyone looking to get a mortgage/remortgage.

1 April 2026
Unprompted review
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Reply from Miles Rhodes

Thank you for your lovely review, Rachael. We’re delighted to hear that you found the service informative, friendly, and supportive throughout your remortgage application.

Being available to answer questions and provide reassurance whenever needed is exactly what we aim for. We truly appreciate your recommendation and your kind feedback.

Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Excellent long term service

Kevin Mitchell has looked after me for the last 10years (maybe more)...his advice and recommendations have always been in my best interests. He is very easy to talk to and explained everything so I understood and was happy with all the products i purchased. I have recommended him to friends over the years.

16 April 2026
Unprompted review
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Reply from Miles Rhodes

Thank you for your wonderful review, Elaine. We’re delighted to hear that Kevin Mitchell has provided such trusted support and advice over the years.

It’s great to know that he has always taken the time to explain everything clearly and ensure you felt comfortable and confident with the decisions made. Your continued trust and recommendations to friends mean a great deal to us.

We’ll be sure to pass your kind feedback on to Kevin and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

First time buyers

As first time buyers Kevin Mitchell was recommended by a colleague. Having never been in this situation before Kevin’s advice and expertise was welcomed. Kevin took away all the stress, eased anxieties and was with us all the way, whether it be by phone or email. Communication was excellent when we needed to increase our Mortage Kevin replied within minutes even though it was the weekend and unexpected. Kevin kept us informed at all stages, ironed out any problems, literally making it a hassle free process. We highly recommend Kevin for his professionalism and expertise

2 April 2026
Unprompted review
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Reply from Miles Rhodes

Thank you for your fantastic review, James. We’re delighted to hear that Kevin Mitchell was able to make your first-time buying experience smooth, reassuring, and stress-free.

Buying your first home can feel overwhelming, so it’s great to know Kevin’s advice, communication, and dedication helped ease your anxieties and kept everything moving smoothly — even at short notice over the weekend. We truly appreciate your recommendation and your kind words about his professionalism and expertise.

We’ll be sure to pass your feedback on to Kevin and the team. Congratulations on your first home, and thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

5stars- Kevin Mitchell

Kevin Mitchell was recommended to us by a friend to advise on our first mortgage. I was so apprehensive at the beginning however following a conversation with Kevin my mind was put at ease and I had full understanding of our financial affairs. Kevin was absolutely brilliant, even when we had a couple of hiccups at the last minute. Kevin took control and sorted them. His professionalism is beyond compare. Communication between Kevin and myself and husband was fabulous ensuring he kept us both informed of the process and any updates. I would highly recommend Kevin. He made buying our first home a pleasure. Thank you!!

12 April 2026
Unprompted review
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Reply from Miles Rhodes

Thank you for your wonderful five-star review. We’re delighted to hear that Kevin Mitchell was able to put your mind at ease and guide you through your first mortgage with such professionalism and care.

Buying your first home can feel daunting, so it’s fantastic to know Kevin helped you feel fully informed and supported throughout the process, especially when unexpected challenges arose. We’re so pleased he was able to make the experience a positive one for both you and your husband.

We truly appreciate your recommendation and your kind feedback. We’ll be sure to pass your thanks on to Kevin and the team. Congratulations on your first home, and thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Kevin Mitchell has always been…

Kevin Mitchell has always been extremely helpful and would highly recommend him and the Miles Rhodes team for mortgage advice.
Kevin has arranged, sorted and explained every detail throughout the process. We are grateful for his help.

9 April 2026
Unprompted review
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Reply from Miles Rhodes

Thank you for your kind review. We’re delighted to hear that Kevin Mitchell has been so helpful and provided clear guidance throughout your mortgage process.

Ensuring everything is well explained and managed from start to finish is exactly what we aim for. We truly appreciate your recommendation and your feedback.

We’ll be sure to pass your thanks on to Kevin and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

First class advice and support

Kevin Mitchell helped us with our first mortgage well over a decade ago - and has been incredible ever since. We couldn’t have done it without him- he made it so straight forward and understandable throughout. An absolute legend and someone I trust wholeheartedly to look after our best interests.

1 August 2025
Unprompted review
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Reply from Miles Rhodes

Thank you for your fantastic review, Grant. We’re delighted to hear that Kevin Mitchell has provided such first-class advice and support over the years.

It means a great deal that you’ve trusted him since your first mortgage and continue to feel confident in his guidance. Making the process straightforward and ensuring clients feel fully supported is exactly what we aim for.

We’ll be sure to pass your kind words — and “absolute legend” — on to Kevin and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Kevin was great

Kevin was great. Took the pressure from myself and dealt with it all professionally and quickly. Thanks Kevin!

7 April 2026
Unprompted review
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Reply from Miles Rhodes

Hi Kieran,

Thank you for your kind feedback. We’re delighted to hear that Kevin was able to take the pressure off and handle everything in a professional and efficient way.

We really appreciate you taking the time to share your experience and will be sure to pass your thanks on to Kevin and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Kevin Mitchell

This is the second time of arranging our mortgage with Kevin Mitchell, as previous it went really smooth and no hassle at all.
Thank you for your work Kevin, I know this will be your last year, so we hope you enjoy your well earned retirement,
Colin and Belinda

7 April 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your lovely review, Colin and Belinda. We’re delighted to hear that Kevin Mitchell once again made your mortgage process smooth and hassle-free.

Your continued trust in Kevin means a great deal to us, and we’re so pleased he has been able to support you both over the years. We’ll be sure to pass on your kind words and well wishes to him as he approaches his well-earned retirement.

Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Kevin has been our mortgage advisor for…

Kevin has been our mortgage advisor for many years and has always given us great advice along with providing a fantastic and thorough service!

7 April 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your kind review, Hayley. We’re delighted to hear that Kevin has provided such great advice and consistently delivered a thorough and fantastic service over the years.

We truly appreciate your continued trust and loyalty, and we’ll be sure to pass your lovely feedback on to Kevin and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Kevin Mitchell is a great mortgage…

Kevin Mitchell is a great mortgage adviser, he has been doing ours for 20 years . Very hard working and reliable man. Shame he is retiring. Good luck with everything. And thank you for your support.

1 April 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thanks Ben,

We really appreciate your kind words. We’re delighted to hear that Kevin Mitchell has provided such reliable and hardworking support over the past 20 years.

Your loyalty and trust mean a great deal to us, and we’re so pleased Kevin has been able to support you throughout your mortgage journey. We’ll be sure to pass on your thanks and well wishes to him as he approaches retirement.

Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Excellent support from Kevin Mitchell

Kevin Mitchell has been excellent over the many years we have used him. Every renewal has been easy thanks to the considerable effort he goes to to ensure we get the best deal possible.

31 March 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your kind review, Ben. We’re delighted to hear that Kevin Mitchell has consistently provided excellent support over the years and made each renewal straightforward and stress-free.

Ensuring our clients receive the best possible deal is exactly what we strive for, so it’s great to know Kevin’s efforts have made such a difference. We truly appreciate your continued trust and will be sure to share your feedback with him and the team.

Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Efficient and personable

Kerry Miller was our mortgage advisor.

Her approach was professional and personable.
Kerry was consistently communicative and persistent. Her ability to create and leverage strong relationships positively contributed to a great outcome.

I have no hesitation in recommending Kerry and MilesRhodes

31 March 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your kind review, David. We’re delighted to hear that Kerry Miller provided such a professional and personable service throughout your mortgage journey.

It’s great to know her communication, persistence, and strong relationships helped achieve a positive outcome for you. We truly appreciate your recommendation and will be sure to pass your feedback on to Kerry and the team.

Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

"Kevin The Mighty"

We have used Kevin Mitchell for our mortgage arrangements for many years, and the ultimate accolade I can give to Kevin is to say we have also recommended him to our five children to arrange their mortgage needs. Kevin has time and again proven his extreme dedication to his task of obtaining the very best mortgage he can for all of us, no matter the size of mortgage being sought. He is clearly very knowledgeable, experienced and respected by his contacts within the industry, all of which helps him in his desire to secure the best mortgage available. Occasionally we have all experienced setbacks in the acceptability of our personal circumstances, but each time Kevin has worked to get around this to still get us the best possible mortgage deal. I can't recommend Kevin enough - to us he is simply "Kevin The Mighty"!

25 March 2026
Unprompted review
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Reply from Miles Rhodes

Thank you for your fantastic review, Ken. We’re delighted to hear that Kevin Mitchell has provided such dedicated and consistent support for you and your family over the years.

It means a great deal that you’ve trusted Kevin not only with your own mortgage arrangements, but also recommended him to your children — that’s the highest compliment we could receive. We’re especially pleased to hear how his knowledge, experience, and determination have helped navigate challenges and secure the best possible outcomes each time.

We’ll be sure to pass on your kind words — and the title “Kevin The Mighty” — to him and the team. Thank you for your continued trust in Miles Rhodes.

Rated 5 out of 5 stars

Kevin Mitchell: Mortgage adviser

We have been using Kevin Mitchell to advise us on our mortgages for quite a few years now. Kevin is not only friendly and helpful, but also extremely thorough. I would have no hesitation on recommending him to everyone. He has made the mortgage process so much less stressful. Big thank you to Kevin.

25 March 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your kind review, Kirk. We’re delighted to hear that Kevin Mitchell has provided such friendly, helpful, and thorough support over the years.

Making the mortgage process less stressful for our clients is exactly what we aim for, so it’s great to know Kevin has made such a positive difference. We truly appreciate your recommendation and your continued trust.

We’ll be sure to pass your thanks on to Kevin and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Kevin Mitchell 5*

Kevin Mitchell has supported me during the various stages of my mortgage for seven years now, and has once again provided an excellent service, allowing me to remortgage with ease. His expertise, ability to explain everything and proactive approach to dealing with the process has allowed me to be fully informed at every stage and to feel secure in the knowledge that he will provide me with the best mortgage possible. I can highly recommend him!

17 March 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your fantastic review, James. We’re delighted to hear that Kevin Mitchell has continued to provide such excellent support over the past seven years and made your remortgage process smooth and straightforward.

It’s great to know his expertise, clear communication, and proactive approach have helped you feel informed and confident every step of the way. We truly appreciate your continued trust and your recommendation.

We’ll be sure to pass your kind feedback on to Kevin and the team. Thank you for choosing Miles Rhodes.

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