Great scooter no problems so far
Great scooter no problems so far. Excellent and helpful customer service
25 March 2021
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Company details
Contact info
71 Townmead Road, SW6 2ST, London, United Kingdom
- 020 7177 5885
- info@milkelectric.com
- milkelectric.com
Very helpful and friendly staff selling…
Very helpful and friendly staff selling the scooter, great scooter too.
25 January 2021
Good job after a little disappointment.
A great disappointment to go for my scooter and see the whole job I ordered was not done.
I bought an original tyre, for nineboot g30, and I have paid for fitting it. They fix several things i paid for but they did not fit the tyre and even did not gave me back my original tyre neither.
I hope they fit my original tyre not a cheaper one.. mixed emotions about their service...
Update.
After the disappointment service, two days later they gave me back the scooter in an immaculate condition and everything was fixed and perfectly working. Apologies accepted and happy with the service at last. Nobody is perfect, it was a mistake and they honoured their word and finally they did a fantastic job.
Thanks.
18 January 2021
Reply from Milk Electric
Thank you for your review Jorge.
It looks like we replaced the front bearings on your Segway Max G30 electric scooter and although this had been completed when you arrived to collect we hadn't fitted your new tyre. Our sincere apologies for this. We pride ourselves on providing the best service and this wasn't up to our usual high standards.
Our company policy is to only fit manufacturer approved parts so you can rest assured we would not fit a lower quality part.
From the notes on our system I can see that the tyre has now been fitted and you mentioned to our technician it is now working perfectly and thank you for updating confirming this.
Hope to see you next time!
Such a fun product!
25 December 2020
Reply from Milk Electric
Thanks David, hope you enjoy the new electric scooter.
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