Milly Grace Reviews 

Wonderful experience with this company who responded promptly to an issue I had with a necklace breaking - love their stylish and reasonably priced products and will be purchasing more.

Very very satisfied with their great customer service and replies to queries very promptly.
The Team at Milly Grace are all helpful and friendly and gives you the best outcome for a smooth transaction for your purchases. I sincerely recommend and products are of high quality and beautifully crafted.

Fabulous customer service. I made a mistake with my order which was quickly resolved. The product is also really good quality.

I love the products that I purchased, the quality is great and I’m excited to see how they last over time.
However, I had an issue with one of the earrings - it didn’t fully click closed, but I emailed the company and they were so apologetic and friendly, and they sent me a replacement immediately!

Really lovely customer service. I can’t wait to see how far the brand will go in the future!

Great earrings, amazing quality! Excellent customer service :)

Jewellery is really good quality. No rough edges or patchy thin plating like you get with some jewellery. I have a bracelet and a few pairs of earrings. I am disabled and have endless struggles to change out fiddly earrings but these Milly Grace ones are so easy. They click shut and stay put. I have had no issues sleeping in the hoops, no catching on my pillowcase either. The cartillage clickers fit my tragus piercings perfectly too. My only minor gripe is the necklace length range, as a plumper gal I need a longer length chain to be comfy, this could be fixed by making extenders that fit any necklace in the range.

I can’t recommend this jewellery company enough! The jewellery is beautiful, and the quality is fantastic. I usually have really sensitive ears, but I’ve been wearing my gold hoops for five days straight without taking them off, and I’ve had absolutely no irritation.

The customer service was outstanding too. I thought I’d ordered three pairs to use the 3 for 2 offer, but I’d accidentally removed one pair from my order. I got in touch, expecting it to be my mistake, and they replied incredibly quickly and sent the missing pair straight away.

You just don’t get customer service like this very often these days. Amazing products, brilliant service, and I’ll definitely be ordering again!

Really great jewellery, have many pairs of earrings plus necklaces and bracelets. Love that I can wear them all the time as I’m someone that swims and exercises daily. Had really good customer service when I had some issues with earrings breaking, really helpful and quick to get back to me. Very pleased.
Have recommended and brought as gifts for friends.

I was fed up of buying jewellery only for it to tarnish, I hopped on the Internet and searched 'jewellery I can live in'. Top of the list was Milly Grace. I bought 2 pairs of earrings, received a free pair too. So easy to order. They arrived really quick and beautifully packaged. I bought 2 pairs of huggies in gold. I gave my ear holes a good clean and the stems of the earrings, put them in, time to give them a 'test drive'. I've showered, washed my hair, used perfumes, skin products, sweated, hair products...nothing has touched these earrings, they are as bright and clear as the day I took them out of their boxes. So impressed with the earrings, I have bought, necklaces and a bracelet. Nothing touches these amazing pieces of jewellery. They are perfect. The only problem I have now, is what do I buy next.

Love a company who delivers on a promise, keeps you informed every step of my products journey. Excellent service, brilliant products. Will definitely be buying more

Amazing!! I had an issue with an item I ordered and they replied to my email within a day, were extremely helpful and sorted it out so quickly. Friendly staff that are always there to help, even when I had a question about a bracelet I wanted to order. Highly recommend - the best customer service I have received from a business - by far!!

Buying from Milly Grace was an incredible experience from start to finish. I loved the website, the jewellery, and they had great deals. Postage was super quick. An issue with my order was resolved almost immediately and the customer service was second to none! I have genuinely never had a better experience with a brand, and would not hesitate to recommend them to anyone! What a lovely team and great small business, I hope they get the success they deserve going forward.

Excellent products that I wear to swim and work out with no tarnishing

I’ve had such a fantastic experience with Milly Grace jewellery. I couldn’t recommend them more. The quality of their earrings is amazing, especially for my sensitive ears – I can wear them comfortably all day with no irritation, which is so hard to find.

Unfortunately, one pair arrived with a faulty clicker (or it may have been damaged in transit), but their customer service was absolutely outstanding. They immediately offered me a voucher for the full value of the earrings, completely at their own expense. They also covered the postage, and I didn’t even need to send the faulty pair back, making the whole process so easy and stress-free.

Also, I’ve seen the bad reviews on this website and I really don’t understand how anyone could have a bad experience? The quality is fantastic and the price is very affordable for earrings that will last. I do genuinely wear these earrings to the gym, in the shower, I sleep in them and they are as perfect as when i first bought them.

It’s so refreshing to find a business that genuinely cares about its customers and stands behind the quality of its products. I have complete confidence in their jewellery and will definitely continue buying from them. I recommend them to all my friends and family!

Excellent communication on updates of delivery. Great customer service. Thank you

I honestly can’t recommend Milly Grace Jewellery enough! I ordered online and was so impressed from start to finish. The website was easy to use, the communication was excellent, and my order arrived beautifully packaged and much sooner than I expected.

The jewellery itself is absolutely stunningggggg even more beautiful in person than in the photos. The quality is incredible, and you can tell a lot of care goes into every piece. What really stood out to me was their customer service. They were so helpful and responsive, and made the whole experience feel personal despite being an online purchase.

If you’re looking for beautiful, high-quality jewellery and an online jeweller that genuinely cares about its customers, Milly Grace Jewellery is the perfect choice. I’m absolutely delighted with my purchase and will definitely be ordering from them again!

Was very sceptical about ordering through Facebook due to being scammed before, but im glad I did, the quality of the jewellery I ordered for my other half is outstanding. You will not be disappointed. Was delivered on time, the packaging was excellent and well packed, simple to order, easy to navigate through the site.

This is a fantastic small business which is deservedly growing year by year. The pieces of jewellery I received are all beautiful and of excellent quality. I bought the silver twisted and pleated huggies and a gold chain, all gorgeous. The customer service is second to none. Responses to questions are received very quickly and written in a very personal, friendly way. They go above and beyond to help, for example stupidly I missed that they had a 3 for 2 offer on and when I emailed, they went out of their way to resolve this and sent me another piece.
I would not hesitate to recommend to friends or to buy items for presents.
Thank you for all your great customer service and for the stunning jewellery 😊

Really excellent customer service. A small problem I had was dealt with so politely, helpfully and promptly. Thoroughly recommend this company. And the jewellery's lovely!

After having a small issue with an item I had to contact the customer service team. They replied quickly and went above and beyond to help rectify the situation.
The earrings were a gift from my mum and I love them. They look stylish and feel good quality. Will definitely be buying more jewellery from them in the future