Mimi Beds Reviews 

276
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, most reviewers were somewhat happy with their experience overall. Consumers truly appreciate the beautiful design and find the solid wood construction to be extremely sturdy, safe, and wonderful for their children's daily routines. Many people also mention that the furniture pieces are very easy to assemble at home and frequently arrive quickly without unexpected trouble. However, some customers also noted significant delivery delays, missing hardware parts, or frustrating communication issues when trying to track their pending orders. A few other people also felt that the product quality fell short of expectations, specifically mentioning bothersome wood splinters, surface cracks, or wobbly railings.

What people talk about most

Product

Users describe positive interactions with product, noting that customers find the beds sturdy, beautifully... See more

Quality

Clients share positive opinions on quality, frequently praising the sturdy solid wood construction, beautiful... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising fast shipping times... See more

Order

Customers consistently note ambiguous experiences with order processes, as opinions are sharply divided... See more

Customer service

Consumers find customer service to be ambiguous, as experiences vary significantly across buyers. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a bed under the pre sale option, it was taking a while to receive an update (past the delivery date), so I’ve reached out to costumer service and I guess there was an issue because it was sh... See more

Company replied

Rated 4 out of 5 stars

Okey/good experience overall. Good customer service, quick response. The bed looks nice visually but had a bit of a strong smell of paint or something. It took about 3 days to air out the room. There... See more

Company replied

Rated 4 out of 5 stars

I recently purchased this convertible crib for our baby, and overall, I’m really impressed! It arrived well-packaged with clear instructions, and all the pieces fit together solidly. The solid wood c... See more

Company replied

Rated 4 out of 5 stars

Delivery was problematic because our order came at 3 different times and not on schedule, but customer service at Mimi Beds helped resolve it. My granddaughter loves the Little Dreamer floor bed thoug... See more

Company replied


Company details

  1. Bedroom furniture shop

Written by the company

Proudly Canadian, Mimi Beds is a dedicated family owned business specializing in the creation of Montessori beds for kids. Our mission is to provide children with a safe, comfortable, and inspiring sleep environment that promotes their independence and growth. With meticulous craftsmanship and a commitment to quality, Mimi Beds offers beds that combine functionality, aesthetics, and the principles of Montessori education. We strive to make bedtime a joyful experience for both children and parents, fostering a sense of wonder and exploration in the world of dreams.


Contact info

3.6

Average

TrustScore 3.5 out of 5

276 reviews

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Replied to 96% of negative reviews

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3.6

All reviews

(276)

189 reviews in the last 12 months

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Rated 4 out of 5 stars

Purchased the Mimi Beds Messi playpen…

Purchased the Mimi Beds Messi playpen in August because a friend recommended it. Kind of expensive compared to the competition, but went for it because of the personal recommendation. The product does look really good - even better in person than online. Easy to put together. I like that there was no varnish or visible screws. Seems durable enough, but it is lightweight - my 9 month old moves it. I put plate weights outside the playpen to stop it moving. Delivery took two weeks across Canada and tracking number did not work. Mimi Beds was very responsive, but nothing they could do in this respect. I was just about to buy something similar on Amazon when the product turned up.

4 September 2025
Unprompted review
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Reply from Mimi Beds

Thank you so much for your honest and thoughtful review! We're glad to hear the Messi Playpen lived up to your expectations in design and ease of assembly and we love that it looked even better in person!

We appreciate you highlighting the lightweight nature of the product. While it's designed to be easy to move and safe for little ones, we understand your point and will certainly keep that feedback in mind for future improvements. Thanks again for choosing Mimi Beds — and for trusting us based on a friend's recommendation. It means a lot and we hope to continue business with you soon!

Rated 4 out of 5 stars

Better late than never

Never received item. Mentioned address change countless times. Still item got delivered to the wrong address over and over. Got stolen.

Support agent seemed well intentioned but there seems to be massive internal communication problems at mimibeds.

Edit: They really owned up to their mistake and sent us a replacement. It still took a year for my son to end up with his big boy bed after we ordered so I'll take a star off.

For anyone wondering, the product is good quality and easy to put together. No complaints there.

25 August 2025
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Reply from Mimi Beds

Hi Axel, thank you for updating your review and for giving us the chance to make things right. We sincerely apologize again for the challenges and delays you faced along the way, and we truly appreciate your patience with us.

We’re glad to hear that your son finally has his big boy bed and that you’re happy with the quality and assembly. Your feedback on communication is very important, and we’re working on improving our processes so future orders go much more smoothly. Thank you for trusting us and for sharing your honest experience—it helps us grow.

Rated 2 out of 5 stars

Quality does not match the price

We purchased the double/ full size mattress and frame combo. We went with the frame that resembled a crib, as our baby was 8 months of age starting the floor bed. We are now writting the review after using the floor bed for over a month. As mentioned by other commenters for the price of the frame and its quality do not match. Some of the wood boards were warped when unpacking them, as such the bed does not sit level on the floor and wobbles when getting in/ out and moving around in it. Also, when the gate is closed and you touch the rail on the gate side the latches are extremely loud and rattle.
Despite the frustrations with the quality of the materials for this frame I would like to say that using a floor bed has been extremely better for our family with our baby than using a crib.

8 July 2025
Unprompted review
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Reply from Mimi Beds

Thank you for taking the time to share your detailed feedback. We completely understand how disappointing this must feel, especially given the investment.

We’re glad to know that the floor bed concept has been beneficial for your family, but we want to ensure the product itself meets expectations as well. Our support team has already reached out to you via email to assist further, and we’ll continue working with you directly to make this right.

Thank you again for your honest review—it helps us improve both our products and customer experience.

Rated 5 out of 5 stars

A great experience from A to Z

The order was easy to make, the price was good, the material is great and it was easy to assemble! We love our bed for our little girl

8 August 2025
Unprompted review
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Reply from Mimi Beds

Thank you so much for sharing your experience! We’re thrilled to hear the ordering process was smooth, the price and quality met your expectations, and that assembly was a breeze. Most of all, we love knowing your little girl is enjoying her new bed!

Rated 3 out of 5 stars

The bed is okay

The bed is good, it’s a good idea for a baby, however for the price the quality doesn’t match. Bed makes cracking noises getting in and out, railing side is not secure, latches are loud. The baby loves having a bed and it’s good for us but for the price these issues could be resolved.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing bed

Amazing bed! My little son sleeps so peacefully in his room after the transition!

26 August 2025
Unprompted review
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Reply from Mimi Beds

Transitions can be a big step, and it makes us so happy to know his new bed helped make it smooth and comforting. Thank you for sharing this special milestone with us!

Rated 5 out of 5 stars

Excellent bed, exactly what we were after!

We’ve been very happy with our Mimi Floor bed so far. We purchased the Little Dreamer Floor bed with the high rails. I’m actually quite surprised by the 1-star reviews. We had no troubles assembling and we find it to be very sturdy and secure, no squeaking, shaking, etc. We did use power tools to assemble, so perhaps if you only use an Allen key you may not get everything tight enough. The dowels could have been more snugg as it took two of us to hold in place or it would pop out while aligning the sides, but I wouldn’t dock a star for that.
I also found the company to be very helpful and quick to respond to concerns. One of my shipment notifications showed that a colour different to what I ordered was on the way, so I emailed for clarification. They were able to respond same day that they ensured the correct colour had shipped and it arrived within a few days.
This was also the only floor bed I could find anywhere online made of wood with high rails, so what a bonus that it’s a Canadian company too!
Yes, it’s a bit pricier than some alternatives, but it ticked all the boxes and we were very happy about the free shipping as well!

26 August 2025
Unprompted review
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Reply from Mimi Beds

We’re so glad to hear you’re loving your Mimi Floor Bed with high rails! Thank you for highlighting the quality, sturdiness, and our responsive support team. We’re proud to be a Canadian company providing safe and beautiful floor beds, and we’re thrilled it checked all the boxes for your family.

Rated 1 out of 5 stars

Our family bought this to give a try…

Our family bought this to give a try and reading some of the reviews on their website. Of course, they control the reviews and should have done more thorough research. The bed frame squawks even with little movement. And frames are one of the terribly made - worse than stuff you get from wayfair. Bed mattress is also cheaply made. I would not recommend anyone.

26 August 2025
Unprompted review
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Reply from Mimi Beds

Thank you for sharing your experience with us. We’re sorry to hear the bed frame and mattress did not meet your expectations. Our team has already reached out to you via email to assist further, but we haven’t received a response yet. Please feel free to get back to us at your convenience—we’d be happy to help.

Rated 5 out of 5 stars

Our yound child loves the bed - substantial difference with her crib

The bed got delivered quickly and was a breeze to assemble. My 1 and a half year old girl never had too much difficulty going to sleep but since we switched to this bed she actually asks us to go when it's time to sleep. We cut on the rocking she just hops right in and falls to sleep. And she wakes up later too. She really likes it and we like it too because it's beautiful. Only downside IMO when compared to a conventional bed is that we adults are too heavy to lay alongside our child to read her a story.

7 July 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service, missing parts and ghost clients

Think twice before ordering—because if something goes wrong, you might be on your own.

I bought a bed from Mimi Beds almost two months ago, and it arrived with a missing part. They initially promised to ship the replacement that same week—but nothing arrived. I followed up multiple times and was ignored for weeks. Two weeks ago, they finally replied saying the part was being shipped, but again, nothing.
The bed itself seems okay, but the lack of care and commitment to customers is unacceptable. My child still doesn’t have a proper bed to sleep on, and the whole experience has been incredibly frustrating.
What’s most upsetting is how different this feels from the warm, caring image they present on their website. There’s no phone number to call, and they’ve simply stopped responding. I feel completely disrespected as a customer.

13 August 2025
Unprompted review
Rated 1 out of 5 stars

Bed broke within 6 months. DON'T BUY!

The bed cracked and broke within 6months of owning. You are better off buying something from Ikea. I would not buy these beds at all. It's garbage. Save you're money do not shop here! They won't replace or provide a new part either.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

A big thank you to Mini Beds and their team for bringing our idea to life, providing a comfortable, safe bed and making our baby's room awesome. During my order I had made a mistake selecting the wrong size of the mattress, the team worked with me to deliver the correct size at no extra cost and provided a return label for the wrong mattress again at no cost. I am grateful for the professionalism and care Mini beds had shown.

24 June 2025
Unprompted review
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Reply from Mimi Beds

Thank you so much for your kind words! We're thrilled to hear that you're happy with your experience and that we could help make your baby's room both safe and special. It was our pleasure to assist with the mattress exchange — we always want to make sure everything is just right for your family. Wishing you and your little one many cozy nights ahead! 💛

Rated 5 out of 5 stars

Highly recommend 30" Little dreamer + mattress combo!

We ordered the double Little Dreamer Floor bed + Ary mattress combo (with mattress cover and pillow) for our baby who was outgrowing his bassinet.  The bonus poster (still in transit) is a nice touch to add to the room. 

Delivery timeframe was quick - the mattress (and cover + pillow) arrived within three days, and the bed frame rail arrived separately within ten days.

Quality of wood bed frame is very good (smooth polish with no signs of splinting); it creaks from heavier movement but that's expected with individual wood panels and a movable gate.  The mattress has the right amount of firmness and plushness for my baby (and for my husband and I when our baby needs someone to co-sleep with!). NOTE: Assemble with 2 people to keep your sanity!

I haven't seen other floor beds with a rail height of 30", which Mimi Beds gets 10/10 for. 

There were some quality issues with one of the floor board lengths that I addressed with some photos and they sent out a replacement, which shows their commitment to customer satisfaction.  Further, they responded to all my inquiries within 24 hours and seem very dedicated to ensuring my satisfaction as a customer. 

Overall, the purchase was worth every penny and serves the purpose for my 1 year old who still needs rail support and space to roll around, yet will be able to use the mattress well into his elementary school years. (purchasing a mattress alone would cost over $600!). Their accessory items look like a fun addition to the bedroom, but was over my budget so I did not purchase those. 

Happy to support this Canadian business.

22 July 2025
Rated 4 out of 5 stars

Overall purchasing from this company…

Overall purchasing from this company was a pleasant experience. No issues with ordering and shipping. Assembly was relatively easy for one person but would be best with two ppl. If I was to be critical of something, it would be that the bed creaks when I hop in with my kiddo.

7 July 2025
Unprompted review
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Reply from Mimi Beds

Thank you so much for your thoughtful feedback! We're glad to hear that your overall purchasing experience went smoothly and that assembly was manageable. We appreciate your note about the creaking—your input helps us continue improving our products. If the noise becomes a concern, feel free to reach out to our support team; we may have some tips to help reduce it. Thanks again for choosing us!

Rated 4 out of 5 stars

Mimi beds' dream raft floor bed + mattress

We purchased Mimi beds' dream raft floor bed + combo mattress about a month ago. We are satisfied with it as it suits our needs. The quality of the bed is what we expected considering the price point. The bed is sturdy enough for our 1 year old, although it does squeak a bit. It took a bit of time to assemble it. The mattress is firm and comfortable.

21 July 2025
Unprompted review
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Reply from Mimi Beds

Thank you for taking the time to share your experience! We're so glad to hear that the Dream Raft Floor Bed and mattress are meeting your needs and that you're happy with the overall quality and comfort. We appreciate your note about the squeaking and assembly time—feedback like yours helps us continue to improve. Wishing you and your little one many cozy nights ahead!

Rated 3 out of 5 stars

Good mattress, creaky bed frame

I found the bamboo mattress to be comfortable and is firm enough that it doesn't sink in or cause baby to roll towards you with cosleeping. The bed frame itself is quite creaky which makes it hard to come/go when cosleeping with a light sleeper baby!

17 June 2025
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Reply from Mimi Beds

Thank you for your honest feedback! We're so glad the bamboo mattress is meeting your needs and providing the right firmness for comfortable co-sleeping. We completely understand how a creaky frame can be disruptive, especially with a light sleeper. If the noise continues to be an issue, please don’t hesitate to reach out—our support team would be happy to help and send replacement parts if needed. Your comfort is important to us!

Rated 1 out of 5 stars

Website and customer service are horrible

Website is glitchy, causing me to order the wrong sized bed. Turns out to exchange or return they sharp shipping AND a 15% restocking fee. The reviews on the website are vastly different than the ones on trustpilot.. all around seems like a scam company and I'm out a lot of money now with a toddler who has no bed. Also to top it all off shipping was extremely delayed after the website promises next day shipping ... It shipped over 2 weeks after I placed the order. Awful experience all around

2 June 2025
Unprompted review
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Reply from Mimi Beds

We're truly sorry to hear about your experience, and we sincerely apologize for the frustration and inconvenience you've faced. This is far from the experience we aim to provide. We understand how disappointing it must be, especially when it impacts your little one's comfort.

Please know that our customer support team is here to help and would be happy to work with you to find a resolution. We encourage you to reach out directly—they’ll do their best to make things right. Your feedback is incredibly important to us, and we’re committed to improving.

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