I cannot say enough about Desiree! She is AMAZING! I've applied twice for SSI and have been denied. Desiree was EXTREMELY: Friendly, patient, kind, understanding, knowledgeable, easy to understand an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Disability Insurance Company
- Disability Services & Support Organisation
- Mental Health Services
- Social security lawyer
Written by the company
Mindset assists those with a mental illness and their caregivers in applying for Social Security Disability benefits(SSI and SSDI). We represent claimants from an initial application and through an appeal at the hearing level if needed. We are your close advocate through the convoluted process of applying for and being awarded your benefits.
Contact info
United States
- mindset.care
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
THIS COMPANY ROCKS!!!!!
They explained things to me in layman's terms so I could understand everything that was going on. They kept me up to date on how things were going, and helped me keep a peace of mind and not stress about anything. I would recommend them to anyone who needs help with stuff like this.
Most sweetest
Most sweetest, patient and encouraging representative. Just what we needed. Thank you Bria!
Charlene was absolutely wonderful
Charlene was absolutely wonderful, helpful & excited for her to be advocating for me. I highly recommend working with Mindset ! Looking forward to working with my Case Management Jenna 😀
Vinson an amazing man
Vinson an amazing man, A Hero, He has saved my life I have been through to much in my life to the point I couldn't trust anyone but I Trusted him and my team with mindset care. They showed me true compassion and empathy, had unending patience and grace with the issues I've been plagued with for the majority of my life. If you need someone to fight for you, This man Is Top Tier. I'd tell him to run for president if he would.
Eva it was really well knowledge and…
Eva it was really well knowledge and help us throughout the whole entire process with our application she have patience compassion and it was really kind.
Dwayne was outstanding
Dwayne was outstanding. He listened patiently to my story, explained everything clearly without jargon, and helped me gather what I needed. He responded quickly to every question and made a stressful process feel manageable.
His thorough, caring approach gave me real confidence in my case. If you're applying for disability, you won’t find better support.
Highly recommend! Thank you, Dwayne!
That you are appreciated.
I would just like to express my gratitude to your team,and a big thank you to Chelsea for your time,you are greatly appreciated,to your team Thank you ,very very much.love you guys.
Jerlyn was a great lawyer.
Jerlyn was a great lawyer.. I was approved and Mindset is awesome!!
Great site
I think this is a very good site to have Jenna was my case worker she always did everything she could to help. And it only took a couple years but this site is also very convienent. Thank u so much to u all.
Shaun Newton (Case Manager) is…
Shaun Newton (Case Manager) is extremely professional and attentive. He is an asset to the Mindset Care team. Shaun truly cares about his clients, and always answers any questions or concerns in a clear & concise manner. Highly recommend.
The associate that helped me was very…
The associate that helped me was very kind and patient and took her time to explain everything to me to where I understood. I really appreciated it.
Fighting alone doesn't have to be the normal anymore.... :)
First, thank you for making me feel like a person that you genuinely care about. Fighting for yourself in this situation against an opponent who seems to be incredibly cold and unjust typically, is so stressful when you are alone amd dont know what is happening. I feel so much more hopeful with MindSet fighting with me and for me now too. Shaun has been amazing and attention with all my questions. I received a denial, asked MindSet to assist me, and less than 2 weeks later, my appeal was already in the Reconsideration stage! I've never seen the next step with Social Security move so quickly. I appreciate Shaun and his professional and considerate answers to my requests. It's hard to ask for help, especially in such a detrimental and personal matter. I can honestly say, that I now feel like I have a much much bigger chance at winning my appeal and case overall, and I am so grateful that I don't feel like a random claim # anymore. Thank you for all your help Shaun..... I really appreciate you.
Sara Anderson
Drinou lauture
Thank you to Sherrif for being great to me by helping me file for SSI for my autism daughter, she was very nice and patient. She explained everything to me how the process is going to be. I hope that with the help of sherrief and the mindset team I got the help for my daughter.Thank you once again for going hard to help those in need.
Awesome service and would recommend to…
Awesome service and would recommend to ANYBODY. Thank you for being patient with me and helping me every step of the way .
Great services I was happy with the way…
Great services I was happy with the way they handled my case thank you so much…..
Outstanding quality service
Would like to take the time to acknowledge the mindset team and C/M Shaun
He has been on board with my case for some time now and has been a catalyst in making progress and extremely helpful in navigating my current claim towards the final stages. I would recommend mindset care and their staff to anyone seeking upmost quality and punctual advice in their disability services.. keep up the good work.
I’ve been lucky enough to have Shaun…
I’ve been lucky enough to have Shaun walking me through this process as I go and I can’t be more thankful! He’s made this entire process so much easier for me and he’s explained everything step by step. He’s updated me throughout so that I’m not worried or confused as to where we’re at and that takes away so much anxiety. He’s been patient with me when it’s taken me time to get back to him and he’s always so polite, kind and understanding! If it wasn’t for Mindset, and specifically Shaun, I would have no doubt gotten overwhelmed and given up on this by now. Thank you so much for sticking this out with me!
Thank you mindset!
I couldnt have done all this without my caseworker, Linda, from the mindset staff! Made this easier on me every step of the way! Great communication, very knowledgeable about the process and was able to answer all questions I had. Thanks again Linda and mindset!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








