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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, quick delivery, and the high quality of both new and pre-owned products. Many appreciate the staff's helpfulness and professionalism, noting their efficiency in handling orders and ensuring customer satisfaction. However, some customers experienced issues with product exchanges and delayed responses to inquiries. A few also mentioned discrepancies between advertised product specifications and what they received, or that delivery could have been faster in certain instances.

What people talk about most

Product

Consumers find products to be of good quality and value. Many reviewers are pleased with the condition of... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Service

People report positive experiences with service. Customers consistently praise the friendly, efficient, and... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the quick delivery times, with... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Their service was more than what I expected. Regular updates about the shipment. The delivery time was so quick and I got exactly what I ordered. The Laptop is in a very good condition and it really l... See more

Rated 5 out of 5 stars

We ordered the wrong hard drive, Mineway collected it and returned the correct hard drive, fee of charge. Now installed, working 100%. Very impressed with this service, from Charles in the Western C... See more

Rated 5 out of 5 stars

I had an amazing experience with Mineaway. The person who assisted me went out of his way to arrange that my order could be couriered to me overnight.Super fast, professional and genuinely helpful. I... See more

Rated 5 out of 5 stars

The experience I've had with Mineaway was a wonderful first time. They are very quick with your order and communicate well so that you understand how far they are into the process. The items are deliv... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

99 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Do not seport i have order online 2x…

Do not seport i have order online 2x 16gb ram and they let me nou thay have only one i ask them to send the on and refund the second one on the 17 December 2025 i have recipe the one but only got my refund bake 20days later and not the 2 to 3 days

6 January 2026
Mineaway logo

Reply from Mineaway

We have been closed for the festive from the 24th Dec to the 5th Jan. We sincerely apologize for any inconvenience this may have caused.

Rated 5 out of 5 stars

The communication was good

The communication was good, the delivery was quick and I am so happy with the laptops - 6 of them. Very happy with them, they are second hand but look fairly new.

I highly recommend Mineaway

3 December 2025

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