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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt delivery of their orders, often receiving items within a few business days, and appreciate the careful packaging of sensitive devices. The service is frequently highlighted as excellent, with many people commending the staff for their friendliness, helpfulness, and clear communication throughout the ordering process. Reviewers are very satisfied with the products, noting their good condition, great value, and accuracy to what was advertised. However, some customers also noted issues with product exchanges and slow responses to inquiries about non-working items. A few other people also felt that the delivery could have been faster, or that the product received, while functional, had a different processor than advertised.

What people talk about most

Product

Consumers are generally satisfied with the products, often noting their excellent condition, even for... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Service

Reviewers mention positive feedback about service, often describing it as excellent, fantastic, and more than... See more

Order

Reviewers highlight positive aspects of order, with many customers praising the quick delivery times, often... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and professionalism. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The experience I've had with Mineaway was a wonderful first time. They are very quick with your order and communicate well so that you understand how far they are into the process. The items are deliv... See more

Rated 5 out of 5 stars

The service - I had a problem with my laptop. It was immediately recalled and fixed without delay. The person, I think Harrison, is extremely friendly and helpful. Great service from him. Your overall... See more

Rated 5 out of 5 stars

We ordered the wrong hard drive, Mineway collected it and returned the correct hard drive, fee of charge. Now installed, working 100%. Very impressed with this service, from Charles in the Western C... See more

Rated 5 out of 5 stars

I had an amazing experience with Mineaway. The person who assisted me went out of his way to arrange that my order could be couriered to me overnight.Super fast, professional and genuinely helpful. I... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

99 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent and speedy service

I had an amazing experience with Mineaway. The person who assisted me went out of his way to arrange that my order could be couriered to me overnight.Super fast, professional and genuinely helpful. I really appreciated the extra effort. Highly recommended!

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I was advised that the GPU I was looking for was out of stock and a refund was offered promptly. Instead of taking the refund, the Mineaway team hooked me up with the next mode, with me just paying the difference in.

You can definitely do business with them.

12 March 2025
Rated 1 out of 5 stars

I received the incorrect replacement…

I received the incorrect replacement screen despite me providing the original serial number, part number, HP model number and pictures of the original screen.
I waited 2 weeks prior to me getting the incorrect part. I am hoping this this would be resolved, as this matter has been going on for almost a month.

20 February 2025
Rated 5 out of 5 stars

I recently purchOutstanding Performance & Service – Highly Recommend!ased a RAM upgrade from…

I recently purchased a RAM upgrade from Mineaway, and I couldn’t be happier with both the product and the service! The RAM arrived promptly, well-packaged, and in perfect condition. Installing it was a breeze, and the performance boost was immediately noticeable—my system runs faster, smoother, and handles multitasking like a dream.

What really sets Mineaway apart is their exceptional customer service. They provided clear specifications, ensuring I got the right RAM for my setup. The pricing was competitive, and the entire transaction was seamless.

If you're looking for quality components, great prices, and reliable service, Mineaway is the way to go! I’ll definitely be shopping here again for future upgrades.

31 January 2025

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