Mineham Mortgage Services Ltd Reviews 67

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Denise has been a true legend from finding the right affordable mortgage to suit my needs right through to supporting me to get completion for the date I wanted. Can't thank you enough Denise! Would �... See more

Rated 5 out of 5 stars

I don't have the words to describe how brilliant Steve's help was, from start to finish. Infinite patience with first time buyers, incredible dedication and commintment to helping us even outside wor... See more

Company replied

Rated 5 out of 5 stars

Yvonne Mathews .....Our purchase of our new home was really straight forward and the mortgage was managed brilliantly by Dee who held our hands the whole way through.... the sale of my property was a... See more

Rated 5 out of 5 stars

professional and friendly service. Dee was there at the end of the phone/or in person to answer any questions, no matter how big or small. She really put us at ease! A real genuine lovely lady! Which... See more

Company details

  1. Mortgage broker
  2. Financial advisor
  3. Insurance broker

Written by the company

At Mineham Mortgage Services we pride ourselves on the reliable, forward thinking and trustworthy advice we provide to our customers. We help customers navigate the options available to them through clear information and guidance, this in turn enables them to understand their choices and make informed decisions. Mineham Mortgage Services Ltd is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority. Approved by the Openwork Partnership on 11/12/2025


Contact info

4.9

Excellent

TrustScore 5 out of 5

67 reviews

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Rated 5 out of 5 stars

Mortgage application

We sought Steve’s help to secure our mortgage and are certainly glad we did. Steve is friendly and professional, and made the process so straight forward. Steve was able to answer all of our questions clearly and has a wealth of knowledge on the topic. We will certainly use Steve again when we come to remortgage.

14 May 2021
Unprompted review
Rated 5 out of 5 stars

Mineham Mortgage Services definitely recommend

I used Steve and Dee Mineham for a new purchase and re mortgage what can I say absolute professional service from start to finish. Steve explained everything clearly and made sure I understood everything before moving forward. They followed my mortgage journey with me updating and keeping me informed. I would highly recommend them to anyone considering a mortgage. 100% professional friendly and knowledgeable service.

13 May 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Dee was really great and always there with great advise and helped me to get my house with all the challenges that covid presented.

7 May 2021
Unprompted review
Rated 5 out of 5 stars

Ms Denise at Mineham Mortgages was very…

Ms Denise at Mineham Mortgages is very nice and their services are very friendly, always available to answer your concerns, very helpful and prompt response all the time. I would definitely recommend Mineham Mortgages to my friends and family.

Thank you :-)

23 April 2021
Unprompted review
Rated 5 out of 5 stars

Such a fantastic service

Dee is absolutely fantastic. Not only did she secure me a brilliant mortgage offer but she also supported me throughout the entire process and was always willing to help answer any queries I had. Dee kept me updated and reassured me at each stage of the mortgage application. The process was remarkably smooth and this was down to Dee.

I can’t thank Dee enough and would highly recommend using Mineham Mortgage Services Ltd.

22 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and very…

Excellent service and very professional. Denise went above and beyond to help in all matters regarding our house purchase. We would recommend Mineham Mortgage Services to anyone.

22 April 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

I needed some support reference to a remortgage, I was introduced to Denise Mineham. I was amazed in the level of service and support, great to deal with and friendly, putting all my concerns at ease, the level of clarity in all the advice in supporting me was second to none. Could not recommended enough.

19 April 2021
Unprompted review
Rated 5 out of 5 stars

After not such a great experience…

After not such a great experience trying to get my first mortgage with another mortgage advisor I switched to Mineham mortgage services. I found Dee to be incredibly knowledgeable, friendly and very dedicated to giving the very best service possible. Being a first time buyer (who likes to ask lots of questions to understand the ins and outs of a ducks bottom) I was very pleased with the understandable way things were explained to me and also the patience it probably took to answer all of my questions until I understood. She often went above and beyond to contact me (or contact me back quickly) and also helped me with many things including home insurance, life insurance and anything else I threw her way... If she needed clarification with anything in particular, then Steve was on hand and between them have a wealth of knowledge to cover all bases!

I will most definitely be using these guys whenever I need to remortgage or get cover for anything, not just for the efficiency in what they do but the very personable and dedicated approach they take.

Would most definitely recommend to anyone, from first time buyers to the more experienced!

7 April 2021
Unprompted review
Mineham Mortgage Services Ltd logo

Reply from Mineham Mortgage Services Ltd

Thank you so much for your kind words.

Rated 5 out of 5 stars

Steve was very helpful and…

Steve was very helpful and knowledgeable which made the process very easy and as smooth as possible. Would highly recommend the company.

7 April 2021
Unprompted review
Mineham Mortgage Services Ltd logo

Reply from Mineham Mortgage Services Ltd

Thank you for your kind words. Enjoy your new home!

Rated 5 out of 5 stars

Excellent service throughout the process of buying first home

Myself and my partner are first time buyers and with Steve's help the whole process of buying the house was really easy. Steve was really helpful and explained to us everything. I would highly recommend his services. Steve is very professional, well organised and the communication was always spot on. Always replied to my emails and telephone calls promptly.
I can honestly say that having mortgage advisor like Steve has helped as massively. Our experience was excellent !

7 April 2021
Unprompted review
Mineham Mortgage Services Ltd logo

Reply from Mineham Mortgage Services Ltd

Thank you for your kind words. Enjoy your new home!

Rated 5 out of 5 stars

5* Service

Dee was very helpful getting us our first mortgage, she explained clearly step by step the process of the mortgage application, and also the process of a house purchase. Dee went above and beyond when we did have purchase issues further down the line.
Will definitely be going back to Mineham's in 5 years when we remortgage.

8 December 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

My wife and I were recommended Minehams by a friend. A simple phone call to them resulted in a personal meet with Dee who explained the whole process of applying for a mortgage in a very easy-to-understand manner and with a smile.
Having a very personal service from Dee to help us find and secure our mortgage was fantastic and very reassuring. We could not have done this without her help.
I can only recommend Minehams who have a natural passion to help their customers.

8 December 2020
Unprompted review
Rated 5 out of 5 stars

Happy in my new home

Absolutely brilliant service from Denise! As a first-time buyer, I didn't know much about mortgages and house purchase. Denise has been very professional, understanding and helpful throughout. She was there to guide us and support us on our way. We were able to get us a good mortgage with a well-known mortgage provider, as well as got help with help-to-buy application and insurances. Thanks to Denise - the mortgage, help-to-buy and insurance applications were all sorted. We could never do it all by ourselves. I am very pleased with the service provided and will recommend to everyone we know.

7 December 2020
Rated 5 out of 5 stars

Absolutely fantastic!

Absolutely fantastic, professional and friendly team! We couldn’t have asked for a better experience, every option for our mortgage agreement was explained in full detail as-well as securing us the best deal for our own financial situation, all our questions were answered and Dee went above and beyond to make it a stress/hassle free experience. We will certainly use Mineham again.

5 December 2020
Unprompted review
Rated 5 out of 5 stars

Steve gave 100% support

Steve gave 100% support, dealt immediately with my queries, took charge and guided me through the whole process giving a stress free experience. I would highly recommend Mineham Mortgage Service

5 December 2020
Unprompted review
Rated 5 out of 5 stars

Dee is amazing

Dee is amazing, such lovely personal service, she puts you right at ease and explains everything so getting a mortgage is easy and not scary at all! Really friendly and always gets the job done, we have had several mortgages and no issues at all, even with my husband being self employed.

4 December 2020
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend them enough. Hope to have a long standing relationship with the company.

I was put on to Denise from Mineham Mortagage’s by the site developer I was buying off. Thankfully we hit the jackpot! As this was my partner and I first property purchase we had an abundance of questions. Dee has been nothing but fantastic felt very at ease with handing over the reins and letting Dee deal with absolutely everything from mortgage lenders, helping myself with the right lenders due to being self employed, answering help to buy questions, directing me on what questions and who I should be asking them to, being at the end of the phone if I ever had any worrying thoughts about the process and finally sorting all life/home insurance out for ourselves. Never felt like there was a silly question I could of asked. It’s been a great service and would recommend to anyone. Looking forward to remortgaging just to deal with Dee again.

4 December 2020
Unprompted review
Rated 5 out of 5 stars

Purchase of new home

Yvonne Mathews .....Our purchase of our new home was really straight forward and the mortgage was managed brilliantly by Dee who held our hands the whole way through.... the sale of my property was a nightmare, despite having no involvement in the sale Dee, went well beyond any expectations and was always there to listen to me rant!

4 December 2020
Unprompted review

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