I love the various scents that MINE Perfume Lab have created. I started with all 3 sample sets and from there, have chosen: Vesevo, Patchouli, OUD, Arche, & Shamrock. The quality of product is matched... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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I recently ordered a couple of the MinePerfumeLab Sample Sets. The whole process was super smooth. The webpage is extremely user friendly, communication was clear and concise throughout and I receiv... See more
Company replied
Fantastic smells, great marketing, excellent service. Please stay as you are. I already use 5 of your perfumes! My Guerlains, Ormondo Jaynes & Francis Kurkdjians stay in my closet since I have discove... See more
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Fast delivery, everything arrived perfectly, beautiful packagings even for tester boxes, i really like fragrances, especially because they are different from usual stuff you find in stores. Nice conta... See more
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Company details
Written by the company
Mine Perfume Lab nasce in Italia come un progetto autentico e sensoriale: fragranze intense, al 25%, pensate per evocare ricordi e identità. Ogni profumo è un racconto, rifinito a mano tra cera lacca e dettagli artigianali, per trasformare emozioni in esperienza.
Contact info
Via XX Settembre, 22, 80047, San Giuseppe Vesuviano, Italy
- 0812135158
- customer@mineperfumelab.com
- mineperfumelab.com
4.4
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 54% of negative reviews
Typically replies within 1 week
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The Worst service ever
The Worst service ever !
It’s a shame because the perfumes themselves are good , some more than others
However !!! If you need their assistance in returning , they Never answer , after you buy - They forget about you !
It’s terrible !!! Don’t bother with them . Bad experience
9 March 2026
Reply from Mineperfumelab
Hello,
We’re really sorry to read about your experience and the frustration you’ve faced.
This is absolutely not the level of service we aim to provide, especially when it comes to after-sales support. We sincerely apologize if you felt left without assistance.
We would really like to understand what happened and make this right for you. Please contact us again via email or our customer service so we can review your case and assist you properly.
Your feedback is very important to us, and we truly hope to have the chance to improve your experience.
Kind regards,
Customer Service Team
Reply from Mineperfumelab
Thank you Mary <3
These fragrances are top notch
These fragrances are top notch. I purchased Vesevo and Alleria. Both fragrances linger and transform as time goes by as described and made it safely all the way to South Louisiana. I’ll be purchasing more of these fragrances.
Thank you Mine for these amazing products.
9 March 2026
Reply from Mineperfumelab
❤️😍
All containers arrived well packaged
All containers arrived well packaged. I like the ability to choose my favorite fragrances, which is hard to do as most smell great.
9 March 2026
Reply from Mineperfumelab
🤝🤝
The scent is something of its own…
The scent is something of its own meaning nowhere have I smelt such long lasting aroma.
9 March 2026
Reply from Mineperfumelab
🙏🙏❤️❤️
Reply from Mineperfumelab
😎😎
Good job
I'll stick to ST. INCENSE perfume for now and there is a reason. When I try to recognise the smell it keeps me guessing what is it but doesn't ask questions. It stays interesting even when I don't pay attention. Unique.
Smell is more bitter, MINE customer service told me that there is a bit of lemon scent. By the way one of the best customer services in a while and I have been to England haha. Had a problem and solved it.
Thank you for great perfume.
9 March 2026
Reply from Mineperfumelab
;)
Unique scents and olfactory experience
I found here very nice scent for myself. Tried oriental and woody samples. CORIUM is my favorite and VESEVO is very unique and interesting. Other scents were too oriental for me, but I believe it can work for others, some could work for females as well.
I will order full bottle of CORIUM at least and will try the fresh sample set to find one more for me.
11 March 2026
Reply from Mineperfumelab
🙏❤️🙏❤️🙏❤️🙏❤️
Fabuloso!
The timeliness of the order was incredible.
Then we opened the box and what a wonderful surprise, They made it feel so special like it was a wonderful gift to open. Then the bottle of fragrance appeared and what a wonderful presentation they have.
I am forever impressed and can hardly wait to try additional scents they might have that suite me. i highly recomment this company. Thank you! thank you! thank you!
12 March 2026
Reply from Mineperfumelab
🙏❤️🙏❤️🙏❤️🙏❤️
Love at first sniff ..!!
Love at first sniff ..!!! A refined fragrance for the modern man; Sophisticated and versatile enough to wear anytime, anywhere, yet especially perfect for those special occasions. Packaged and Shipped with care. Thank you, Mine Perfume, for such an excellent scent.
20 March 2026
Unprompted review
Reply from Mineperfumelab
🙏❤️🙏❤️🙏❤️🙏❤️
I absolutely love both Vesevo and Milk…
I absolutely love both Vesevo and Milk Rum. Waiting to get Oud but love your selections!
5 March 2026
Reply from Mineperfumelab
🙏❤️🙏❤️
I like the idea
I like the idea, you can order tester for a good price and chose the one you like. High quality perfume. Totally recommend it.
12 March 2026
Reply from Mineperfumelab
🙏❤️🙏❤️
I bought samples from them so I knew…
I bought samples from them so I knew which perfume to order, the problem is that it's hard to decide, they're all extraordinary, excellent perfumes.
10 Stars from me.
12 March 2026
Reply from Mineperfumelab
😎❤️
Excellent test product
Excellent test product
Professional attitude towards the customer
18 March 2026
Unprompted review
Reply from Mineperfumelab
;)
Reply from Mineperfumelab
Hello,
We’re very sorry to hear that the vial arrived broken.
Unfortunately, this can sometimes happen during shipping, but we definitely want to make this right for you.
Please contact us via email or our customer service so we can check your order and arrange a replacement as soon as possible.
We’ll be happy to assist you and resolve this quickly.
Kind regards,
Customer Service Team
purchase evaluation
Unique, long-lasting, carefully and beautifully packaged perfumes. Fast delivery even outside of Italy and good customer service. My husband and I each chose our own perfume (Oud and Deep Rose). We will definitely be ordering more.
11 March 2026
Reply from Mineperfumelab
Hello,
Thank you so much for your wonderful feedback.
We’re delighted to hear that you appreciated the uniqueness, longevity, and packaging of our fragrances, as well as the delivery experience. It’s great to know that Oud and Deep Rose were your choices.
We look forward to your next order.
Warm regards,
Mine Perfume Lab Team
Reply from Mineperfumelab
🙏
Reply from Mineperfumelab
Hello,
We are very sorry to hear that your package arrived damaged.
This is not the experience we want for our customers, and it may unfortunately happen during transit with the courier.
Please contact us via email or our customer service so we can review the situation and arrange a solution for you as soon as possible, including a replacement if needed.
We’ll be happy to assist you and resolve this quickly.
Kind regards,
Customer Service Team
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