Minibeast Entomology Reviews 

140
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beautiful presentation of the products, often describing them as unique pieces of artwork. Many people appreciate the wide variety of specimens available, making it easy to build collections or find special items. The ordering process is consistently described as simple and straightforward, with items arriving quickly and always well-packaged to ensure their safe delivery. Reviewers frequently highlight the fantastic customer service, noting prompt, efficient, and helpful communication for any queries.

What people talk about most

Product

Consumers find product quality to be excellent, with many expressing delight over the specimens and... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting promptness and secure... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and the promptness of... See more

Customer service

People report ambiguous experiences with customer service, with some expressing dissatisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely beautiful pieces! I’m slowly building quite the collection now and am part of their monthly mini beast club; I’m very excited to see the beautiful pieces arrive once a month to add to my co... See more

Rated 5 out of 5 stars

The team at MiniBeast have been absolutely fantastic! My father has always had an interest in butterflies and hasn't always had the time to focus on it. However, now in retirement, MiniBeast have hel... See more

Rated 5 out of 5 stars

I found Minibeast purely by chance, and I'm glad I did. Each order has been beautifully presented, meticulously packed and delivered in the time said. The quality of each specimen received has been of... See more

Rated 5 out of 5 stars

Came across Minibeast when I was looking for entomology frames and they popped up in the search engine. I bought 1 frame of a pair of sunset moths to see what the quality was like and I was not disapp... See more


Company details

Written by the company

Framed taxidermy butterflies & insects Ethically sourced from conservation projects All of our butterflies, insects & other specimens are ethically sourced from conservation farms around the world. Allowing them to be preserved in their their natural habitat & support local communities.


Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

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No recent history of asking for reviews

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4.9

All reviews

(140)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our favourite delivery!

Every month the whole house looks forward to the mini beast delivery!
High quality specimens in high quality frames. The care and attention to detail is second to none and seeing the look on my daughter’s face when a new bug arrives is fantastic! Looking forward to continuing my collection for a long time.

8 October 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing specimens.

The quality of this product is just off the scale. It is so good. Beautiful specimens. Really well mounted and preserved. Very impressive. And the communication from the company is also really good.

23 September 2024
Unprompted review
Rated 1 out of 5 stars

Mold on insects

I bought a specimen as a gift. Shipping took longer than estimated. Two weeks after we had it I noticed mold growing on all three insects. The item had not been exposed to any moisture and was hanging on a wall inside. If it cannot be hung up inside without getting moody then it is not fit for purpose.

I contacted the website and they said that they spray them and that this was not their fault - which it clearly was. They did not offer me a replacement or a refund. Instead they offered me ways to fix it by taking the whole item apart, buying special cleaning products and cleaning it myself. It’s as if I bought a faulty jacket and the shop owner said “sorry it’s got a hole in it, if you buy a sewing machine you can fix the hole yourself”.

I was very disappointed as I had spent a substantial amount on this gift. I felt bad that my gift had gone moldy after two weeks.

Would not recommend. Faulty item and terrible customer service.

21 February 2024
Unprompted review
Minibeast Entomology logo

Reply from Minibeast Entomology

I’ve reviewed this for you, and your time estimates are a little off. You opened a ticket six months after your order.

Our specimens are heat-treated for five days as part of the drying process we carry out to ensure longevity and remove any moisture.

If moisture has then been absorbed into the frame due to where it’s been hung, such as in a high-humidity environment, this would be the cause of the issues you experienced. Since the issue you described affected all three specimens in the frame, it is a clear sign of an environmental problem unfortunately.

I can see from the ticket, a replacement wasn't offered but lengthy advice on how to clean and fix it was.

Rated 5 out of 5 stars

Best subscription ever!

I am part of the Minibeast subscription club. Each month they handpick a surprise specimen to add to my collection. Every single insect is unique and beautifully framed.

The customer service is second to none. Whenever I have had a problem with one of the frames being lost or damaged in the post, they have sent me a new one immediately. The team are an absolute delight to deal with and nothing is too much trouble.

Getting a new frame is the absolute highlight of my month and it is hands down the best subscription I have ever signed up for.

19 August 2024
Unprompted review
Rated 5 out of 5 stars

This was the second time I have bought…

This was the second time I have bought from mini beasts and never had any problems with them, they let you know when your parcel has been shipped and when it's due to be delivered, the items are always well packaged, so they don't get broken or damaged. Will definitely buy from them again.

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Best mini beast…

I have just joined the mini beast club.. love my first mini beast. So well presented.. can't wait for my next one!!
Also just bought my nephew a dinosaur tooth.. Absolutely brilliant!!

14 September 2024
Unprompted review
Rated 5 out of 5 stars

Supreme Specimens

I’ve received I think 5 specimens from this company and I am impressed each time. Customer service is quick, specimens are of high quality, and each order is packaged with extreme care. I intend to continue buying from them.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I've purchased from Minibeasts quite a few times, and every time has been a pleasant one.
The frames are always displayed with perfection and shipped out within a reasonable time. The website informs you how long it can take for the production time so you're not left wondering why it takes a little longer than you'd expect.

I will continue to purchase from Minibeasts and hope to achieve my wall full of their entomology frames!

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Great service and great specimens

I love the specimens I get from Minibeast. I was buying them individually but recently signed up to their subscription service which makes it more of a surprise each month now. Slowly filling a wall of amazing moths and butterflies mixed in with family pics.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Addicted to Minibeasts

Discovering minibeasts has devastated my bank account. I'm not the type of person to spend a lot of money but minibeasts is my Achilles heel.

The specimens are always gorgeous and breathtaking; I'm filled with a deep sense of awe each time I look at them. They are mounted in beautiful robust frames that only adds to the quality of each item.

The company's customer service is always helpful and responsive. And whilst I will lament regardless, the creatures are fairly priced given the quality and ethics of the company. I absolutely love minibeasts and would definitely recommend them.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful beasts

I bought two a couple of months ago and just bought another two as they are so beautiful. I got money discounted off my second purchase which was amazing! I am addicted now and will be buying more.

1 September 2024
Unprompted review

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