Minibeast Entomology Reviews 

140
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beautiful presentation of the products, often describing them as unique pieces of artwork. Many people appreciate the wide variety of specimens available, making it easy to build collections or find special items. The ordering process is consistently described as simple and straightforward, with items arriving quickly and always well-packaged to ensure their safe delivery. Reviewers frequently highlight the fantastic customer service, noting prompt, efficient, and helpful communication for any queries.

What people talk about most

Product

Consumers find product quality to be excellent, with many expressing delight over the specimens and... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting promptness and secure... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and the promptness of... See more

Customer service

People report ambiguous experiences with customer service, with some expressing dissatisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely beautiful pieces! I’m slowly building quite the collection now and am part of their monthly mini beast club; I’m very excited to see the beautiful pieces arrive once a month to add to my co... See more

Rated 5 out of 5 stars

The team at MiniBeast have been absolutely fantastic! My father has always had an interest in butterflies and hasn't always had the time to focus on it. However, now in retirement, MiniBeast have hel... See more

Rated 5 out of 5 stars

I found Minibeast purely by chance, and I'm glad I did. Each order has been beautifully presented, meticulously packed and delivered in the time said. The quality of each specimen received has been of... See more

Rated 5 out of 5 stars

Came across Minibeast when I was looking for entomology frames and they popped up in the search engine. I bought 1 frame of a pair of sunset moths to see what the quality was like and I was not disapp... See more


Company details

Written by the company

Framed taxidermy butterflies & insects Ethically sourced from conservation projects All of our butterflies, insects & other specimens are ethically sourced from conservation farms around the world. Allowing them to be preserved in their their natural habitat & support local communities.


Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

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No recent history of asking for reviews

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4.9

All reviews

(140)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!

Excellent service! Items shipped super quick, and came perfectly packaged.

Couldn’t fault their service.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend enough

Couldn't recommend enough! The team were communicative about my order and it arrived when promised. The specimens are perfect and there is evidently a lot of care and precision gone into the frames

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Extraordinary service

Wonderful company! I had a specific request and nothing was too much trouble for the team - they made sure I was happy before swiftly dispatching my order. I received a few weeks ago and it is perfect. Meticulous work goes into the insects and frames and it shows. Thank you!

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Swift delivery

Swift delivery, easy to use service and were very good to reply to me in regards to what I wanted for my office! Would highly recommend!

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Minibeast and Me

Years ago I discovered clear glass frames and last November I started filling a small room with lepidoptera. I knew nothing and started with clear wood frames. The Evolution Store screwed up and sent me black frames. I was furious but it opened the door to Minibeast's black frames. After some confusion over bespoke frames and that 9x7 and 8x10 had little to do with outside dimensions, I then began buying. I now have filled the room and 71 of the frames are from Minibeast. Along the way I've learned the difference between A1 and A1-. Minibeast's specimens are of high quality and are as described. The large inventory contains wonderful surprises so your buyers know what they are doing. I finally engaged a local taxidermist. This allowed me to overcome your restriction of not shipping clear glass frames larger than 8x10. (I got a larger one elsewhere and it developed a small crak in the corner of both panes). Your restriction on birdwings was overcome elsewhere before I found my taxidermist had permits to import birdwings. If you would ship them to permit holders you should advertise it. The few errors ( 2 in a dozen orders) were immediately corrected. I found Tyler friendlier than Paul who was quick cancel my orders. Amusingly Minibeast USA in San Diego is run by Paul. Early on Paul told me you wouldn't sell empty frames. My taxidermist's eyes rolled when I asked about frames. Getting them is a real pain. So I ended up buying for frames as well as specimens. To get a Morpho Aega quartet I had to buy pairs of Mixta and aega to go with the pseudocypris pair you sent and I neeeded a 12x6 for them. Tyler saved the project by selling me one. The male in the pair you sent taught me the difference between A1 and A1-. If there wasn't such a pain with customs, I would have asked to return it. Instead I explained my problem and ordered a single male that showed up as A1. Your customs declarations are brilliant! The fellow in the US who supplies my birdwings uses the same kind of declaration. My first order with him was last November and there's one frame still to come. Your shipments are usually sent within a week and often take less than a week to arrive. Thanks for your fast, friendly, and efficient service.

30 July 2024
Rated 5 out of 5 stars

I love Minibeast

I love Minibeast. I've been buying their products for about a year and they're magnificent. And they'll specialize orders if asked and they replace any broken specimens! They're great!

19 June 2024
Rated 5 out of 5 stars

Beautiful frames

The bugs were very high quality and the customer service was fantastic. They were very helpful and answered any questions I had thoroughly. The frames look beautiful in my house, and I've had many people compliment them. I will be buying more for myself and friends in the future.

25 July 2024
Rated 5 out of 5 stars

Outstanding Work, highly recommend

I have acquired several framed pieces from Minibeast, and each one has been of exceptional quality.
I have chosen to display these frames in the hallway of my residence, where they consistently garner admiration from guests.
The meticulous craftsmanship employed in the creation of these frames ensures that the butterflies depicted within are showcased in an optimal manner, surpassing any comparable products in the market.

29 July 2024
Rated 1 out of 5 stars

Avoid doing business with

The products are great, just don’t ask them a question or you’ll get a short sharp reply.
Customer service is a 0 out of 5 stars, which for me brings the rating right down, no matter how good their specimens are.

23 July 2024
Unprompted review
Minibeast Entomology logo

Reply from Minibeast Entomology

We are very surprised by this review as we always go out of way to provide the best service and information to our customers.

Dave reached out to us from New Zealand asking about the availability of a specimen that cannot be exported.

We genuinely thought we were being helpful in our reply explaining why.

Rated 5 out of 5 stars

great quality

I’ve bought 5 or 6, maybe even 7 items from them so far and it’s been fantastic. You get an email when your item is with Royal Mail and a tracking number.

The quality of the bugs are great and the frames are perfect too.

I’ll be adding more to my collection every month.

5 June 2024
Unprompted review
Rated 2 out of 5 stars

Lack of communication!

Two butterfly boxes were ordered by my son for my husbands 60th birthday. Both were due to be delivered on 3/4 - before my husbands birthday. One has just been delivered (11/4) and no explanation given as to the whereabouts of the other.

11 April 2024
Unprompted review
Minibeast Entomology logo

Reply from Minibeast Entomology

Hi Nicky,
Ive had a look into this for you.
There seems to be a couple of culminating issues here.
All our products are hand made to order. Our production time is 7 working days due to drying times. We don't advise a delivery date. We advise a dispatch date.
It seems the 4 day bank holiday closure was in the middle of your production time so the 3rd that you thought it would be delivered on, was only the 5th working day of production.
Your order was also slightly delayed because we emailed your son on the 4th to advise one of the specimens wasn't of acceptable quality. We held the order waiting to hear from him to see if he wanted to choose something else. When we didn't hear back after a couple of days, he was refunded and we would have provide a note in the shipment.
Im sorry if we let you down on this occasion.

Rated 5 out of 5 stars

Excellent quality

1st time I used this company, the quality of the goods is excellent. I bought a beetle for my daughter and she loved it. Very well presented.

7 February 2024
Unprompted review
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