I had made a new charge beer. But I could not see it on my software. So I send a mail for help. This was yesterday. This morning Bart from Minibrew helped my to solve the problem. The system was s... See more
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See what reviewers are saying
I ordered the MiniBrew around July last year and have still not brewed a single drop of beer. Firstly there were numerous wifi connection problems which were blamed on my router purely because it's a... See more
MiniBrew makes it possible for everyone to brew their own beer from grain to glass. A magical concept with ready to go brew packs and the option to create your own recipes using your own ingredien... See more
Fun product and great customer service. It's not foolproof yet but with a customer service that responds within half an hour and watches what your machine is doing remotely anything is easily fixed.... See more
Company details
Written by the company
MiniBrew is the first fully automatic beer brewing machine. Home beer brewing made easy. Simply use our ready-to-brew ingredient packs by renowned craft breweries from around the world.
Contact info
Atoomweg 63, 3542AA, Utrecht, Netherlands
- +31850602015
- hello@minibrew.io
- minibrew.io
4.1
Great
285 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Bottling beer
The information I was given to bottle my beer was very helpful, thank you Rolf.
21 April 2021
Unprompted review
Reply from MiniBrew
Thanks Beer & Blues. We are here to help you to have the best experience in all means. Cheers
Reply from MiniBrew
Thanks Torkild for the awesome review
Really amazing support team
Really amazing support team. :) had some issues with delivery - which i'm sure also falls on COVID and Brexit Related issues beyond their control - and the support team in the end did everything to ensure this was coming and where very helpful in sorting out my issues. I cant thank them enough for sorting this for us, and have already ordered more brew packs to come. Amazing bit of equipment too! Cant wait to continue using it.
3 March 2021
Unprompted review
Reply from MiniBrew
Hi Elle, Thanks for the kind words. We did encountered some bumps on the road around delivery. I'm glad everything arrived. Our delivery team was persistent. Looking forward to your brews.
Great same day service
I needed a fast delivery of certain brewing materials. Minibrew organised that I could pickup the stuff directly at their warehouses, same day. Great service!
1 March 2021
Unprompted review
Reply from MiniBrew
Thanks Thomas. The communication between us worked out perfectly.
Reactive and efficient support
Reactive and efficient support! thank you very much for helping me as soon as I need support!
10 February 2021
Unprompted review
Reply from MiniBrew
Thanks Mathieu. We're here to help you keep brewing beer yourself.
Incredible equipment
I am a novice but enthusiastic beer person.
Never brew before and Minibrew became the first experience on the art of brewing.
Has been a great experience as became easy to make my 1st, 2nd and 3rd beer from the brew packs. Now I am starting my first original recipient !.
Thanks for the Team
4 February 2021
Unprompted review
Reply from MiniBrew
Hi Eduardo, thanks for sharing your review with us. We're happy to hear you have got an incredible brewing experience with us. We're looking forward to seeing your new recipe creations
Very good support!
I had a challenge with adding the hop, and Rolf from Minibrew was very helpful in solving the issue. He respond very quick and with the right information. It gave me trust in the company, so keep up the good work!
3 February 2021
Unprompted review
Reply from MiniBrew
Hi Michel, thanks for sharing your experience with us. Looking forward to seeing more beers made by you.
Great service
Very fast and kind service! Starting to get experienced with the mini brew system!
22 January 2021
Unprompted review
Reply from MiniBrew
Hi Gonçalo, thanks for the kind words. Looking forward seeing your brews. Happy Brewing
great product, super support
20 January 2021
Unprompted review
Reply from MiniBrew
Torben, thanks for the kind words. Looking forward to seeing your brews.
Very fast (15min) and great service
Very fast (15min) and great service. I still love the device and minibrew organization💪💪👍👍 New beer ready this weekend 🍻
8 January 2021
Unprompted review
Reply from MiniBrew
Hello Folkert, Thanks for the review. We're happy to hear you've a fantastic experience. Cheers on your own made beer.
Very fast and highly qualified service.
Very fast and highly qualified service.
Thank you for the fast help.
6 January 2021
Unprompted review
Reply from MiniBrew
Hi Jan, thanks for sharing. We're always available to help you out
Sophisticated equipment
Sophisticated equipment. Great customer service and support community.
30 December 2020
Unprompted review
Reply from MiniBrew
Hans, thanks for the lovely words. Highly appreciated!
Had an issue with a smart keg that went…
Had an issue with a smart keg that went offline but MiniBrew support was on the case and advised me in the same evening how to proceed to save my brew overnight, and the next day solved the whole thing. Extremely good customer service as usual
4 December 2020
Unprompted review
Superb kit
Superb kit. Love using minibrew. Have brewed over 30 beers. Support excellent any issues seen too within hours.
26 November 2020
Unprompted review
I love your products and your website…
I love your products and your website is great
10 November 2020
Unprompted review
Hello
Hello, I ordered the device two months ago, it was a great experience, but there is no piece inside the device for re-cleaning the machine.
9 November 2020
Unprompted review
Reply from MiniBrew
Hi Iyad, Thanks for using our beer brewing machine. As the machine contains a Clean In Place system to clean the inside of the machine, I'm wondering if you can clarify what you mean.
Minibrew is awesome Beermachine
Minibrew is awesome Beermachine. Simple & sofisticated. Run your own recipe. Share with others, import from brewmates.beer. Great FB community with lots of help, ideas and information. Great to be a part of this user group. Happy brewer
17 October 2020
Unprompted review
Great device
Great device for creating your one recipes. Keeps the fun in brewing while the less interesting parts are automatically done by the machine.
16 October 2020
Unprompted review
Best brewing experience period
MiniBrew makes it possible for everyone to brew their own beer from grain to glass. A magical concept with ready to go brew packs and the option to create your own recipes using your own ingredients.
I started as a complete beginner one year ago and have successfully completed over 20 different brews now. IPA, Weizen, Pils, Porter, Saison, Tripel, etc. etc. The sky is the limit. Great stuff!
Coupled with legendary support this company and their machine is second to none. 😍
15 October 2020
Unprompted review
Software issue with keg
Software issue with keg. Emailed MiniBrew and had an immediate response. With issue being fixed over the Internet. Great service.
15 October 2020
Unprompted review
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