Second time we get this service. We were very happy, better value for money than ordering last minute and you have peace of mind that someone will be there for you! And now I know we can trust the co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Minicabride are an excellent taxi service. I have used them time and again for airport trips and i have always felt like giving a five star review for the driver and communication received. Always rel... See more
We were travelling to London and there was a Tube strike on so we decided to book a taxi, which we dont usually do. There was good communication with the company via email and text. The drivers arrive... See more
Company replied
Thank you for amazing service. Ali was on time and exactly where we expected. He contacted us in advance of his arrival to confirm and kept in touch throughout the process. I'd highly recommend the... See more
Company replied
Company details
- #8 of 20 best companies in Taxi service
- #9 of 21 best companies in Airport shuttle service
- #6 of 15 best companies in Minibus taxi service
- #9 of 16 best companies in Sightseeing Tour Agency
- #88 of 149 best companies in Tour operator
- #14 of 39 best companies in Transportation service
Written by the company
MiniCabRide is a unique ground transport solution in London and the United Kingdom for Airport-Seaport-Station and long-distance transfer. MiniCabRide customers can book by call, email, web, or app and travel in style. We have various vehicles in our fleet to cater to all types of journeys from a standard sedan to MPVs, executives, and Minibuses to transport passengers and luggage. MinicabRide has pledged for Emission 0 vehicles until 2025 to reduce carbon emissions. Benefits of booking with MinicabRide 1- Flight Monitoring Facility 2- Fix Price 3-Reliable and efficient 4-Affordable 5-Available on Call-Web-App 6-Covering Whole United Kingdom and all London airports and seaports.
Contact info
Unit 5, 1000 North Circular Road, Staples Corner, NW2 7JP, London, United Kingdom
- 02070050090
- info@minicabride.com
- minicabride.com
4.7
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent driver
Excellent driver, Daniel, and a lovely car. Got me home very quickly.
23 April 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Amazing experience
Amazing experience. Highly highly recommend and we had the best priced experience from Southampton Cruise port to London. Always helpful and available for questions. We had 6 people and had a Mercedes van and exceptional driver named Flavio.
19 April 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Excellent service everything went as…
Excellent service everything went as agreed
19 April 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
It was very noisy car
It was very noisy car. Something was broken under the floor. Metaric noise too much
15 April 2026
Unprompted review
Reply from MiniCabRide
Hi Takafumi
Sorry for the inconvenience caused. We regret that your experience was affected by excessive noise and the metallic sound from underneath the car. This is not the level of quality we aim to provide.
We will have the vehicle inspected immediately to identify and fix the issue. Thank you for bringing this to our attention, and we appreciate your patience.
Pick up on schedule, very comfortable
Great experience! Would definitely use them again.
19 April 2026
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Ineffective communication
My flight arrived at 6 am and I had not had any sleep. They told me to come outside and I was waiting outside and did not see anyone with a sign showing my last name. I then asked them where they wanted me and then they said at the car park area. I went there and was looking for the car and it did not show. Then they just changed the car details to another car but did not alert me they changed it. Then they sent me another driver saying the other one had a flat tire. Overall it was about a 30 minute wait outside. I should have just used uber because it appears they utilize Uber but the prices are higher. My driver was great.
18 April 2026
Reply from MiniCabRide
Dear Customer,
Sorry for the inconvenience caused during your airport pickup. We understand how frustrating it must have been, especially after arriving early in the morning without rest and having to wait outside while trying to locate your driver.
We sincerely apologize for the lack of clear communication regarding the pickup point and the unexpected change of vehicle without notifying you. The delay caused by the driver’s situation should have been handled more efficiently, and you should have been kept informed throughout.
This is not the level of service we aim to provide. We are reviewing this incident with our team to ensure better coordination and real-time updates for our customers in the future.
We do appreciate your kind words about the driver once the ride began, and we will be sure to pass that feedback along.
Thank you for your patience and for bringing this to our attention
Will use again.
I’ve used them twice now and the price and service is excellent.
17 April 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Really professional
Really professional, safe driver and confident, the car Is nice and clean
14 April 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
I use this company for airport…
I use this company for airport transfers and work travel due to good time keeping, clean cars, drivers know exactly where they are going.
15 April 2026
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Amazing service
Amazing service. Instructions followed as requested. Pick up on time, and was kept in contact throughout, with email, text and telephone.
Can’t fault them. This is the 3rd time I’ve used MinCabRide and have had no issues whatsoever.
Would use them again
12 April 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Bonus. The driver arrived 30 minutes early…
The driver arrived 30 minutes early (great) for our 150 minute drive from the hotel to the cruise port. We arrived early for our scheduled embarkation and got on the ship without any issues. More time to enjoy our vacation. Outstanding service and I would very highly recommend it.
12 April 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
All parts of the service were exceptional
Prompt. Courteous. Very safe driving. On time. Fantastic communication throughout. Booking was flexible. Alternate payment was arranged when my card didn't work. Absolutely professional service.
8 April 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Smooth, easy ride!
Driver was early, friendly and cordial. Smooth ride.
I would use Mini Cab Ride again.
7 April 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Great experience
Great experience, isofix should be added to all vehicles tho for baby safety.
7 April 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
No worries
This is the second time we've used this minicab company. Reliable, polite, helpful and comfy cars.
Great service.
31 March 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Two trips to and from Gatwick
We booked two trips, one to Gatwick and the other from Gatwick after our holiday. Both drivers were very prompt, professional and very helpful with our luggage. They both drove smoothly and quickly. Would highly recommend their service!
25 March 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
great service, competitive price
great service,competitive price. Had to communicate with the customer service to give more details about the pickup address, and everything was smooth and fast - got to communicate with a real person. This has become rear in these days
5 April 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
My driver leaving from our hotel to the…
My driver leaving from our hotel to the airport was awesome. He arrived early, came inside the hotel to get me and got us to the airport in record time. Thank you.
Brenda turrentine
5 April 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.