We designed a custom Minifig as a birthday gift. It arrived quickly and looked fantastic in its cute box. There was one tiny accessory that was not included in the box; I emailed the customer service... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love love love this site. Huge variety of Lego at great prices. There was a wee mistake with my last order which they corrected immediately. No fuss just polite professionalism. Brilliant. Will be ord... See more
Company replied
Items where just as described and came in excellent condition. I just wish they made more celebrity minifigures like Britney Spears or Katy Perry:( Overall, very happy with my purchase and will b... See more
Company replied
Awesome company that understands joy. When the world is full of companies that steal from old people, you have to respect the ones that help bring joy to the world. I can't wait to purchase t... See more
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Company details
- #7 of 12 best companies in Toy manufacturer
- #36 of 61 best companies in Craft shop
- #185 of 376 best companies in Gift shop
Written by the company
Based in Sheffield, UK. Experts at making all your minifig-based dreams come true. We custom print new minifigures onto genuine lego parts based on your specifications, along with hundreds of our own designs. We pride ourselves on friendly, professional and expert service - because this kind of thing is meant to be fun, right?
Contact info
United Kingdom
- contact@minifigs.me
- minifigs.me
4.7
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hello, help needed
Hello, The order didn’t come to the given address, i still don’t have the order with me. Please help me, it’s already been two months.
2 April 2026
Unprompted review
Reply from Minifigs.me
Hello, we are sorry to hear that your order did not arrive. It seems that this got marked for return as you were not home when they tried to deliver this. Please get in touch with our team at contact@minifigs.me so we can help. Thank you.
Unique and great products
Unique and great products. All of my orders have been shipped in a timely manner. A very good store to do business with.
2 January 2026
Reply from Minifigs.me
We are so grateful for the kind review, thank you :)
Figures arm Fell of
ordered some figures which are already quite expensive for the price. After some time (I’m not even sure how long), one of the LEGO figure’s arms fell off.
This is very disappointing, especially since a single figure costs around 20–30 euros.
1 April 2026
Unprompted review
Reply from Minifigs.me
We are sorry to hear that the arm fell off your figure! Lego minifigure arms are made to be detachable, however they do require some force to be removed. Please email us at contact@minifigs.me so that our team can look into this for you. Thank you.
Good customer service !!
I had a delivery problem and the customer service was great :)
5 March 2026
Unprompted review
Reply from Minifigs.me
We are so happy we could help, thank you for the review :)
Very nice experience and friendly support
I made a mistake customizing one of the tops because of a copyright problem and the support was very friendly and changed the shirt immediately. They refund worked perfectly and the shipping was fast.
14 February 2026
Unprompted review
Reply from Minifigs.me
We are so glad to hear we could help you find a suitable alternative, thanks for the review :)
The mini figs came in in a timely…
The mini figs came in in a timely manner and were exactly as described!
2 March 2026
Unprompted review
Reply from Minifigs.me
Amazing news, we are so glad you like the figures, thank you!
they came in like a week and they were…
they came in like a week and they were exactly what i ordered
26 February 2026
Unprompted review
Reply from Minifigs.me
Great news, thanks for the review :)
Great shop
Very nicely done figures. High quality, fast and safe shipping and very kind customer service. Could not be more happy and I will buy again. :)
26 February 2026
Unprompted review
Reply from Minifigs.me
We are so glad to hear that you are happy with the service and your minifigures, we hope you will order again soon, thank you :)
Reply from Minifigs.me
Pleased to hear it, thank you!
Reply from Minifigs.me
We are so glad you found what you were looking for, thank you :)
Smooth Delivery
The experience was great. The delivery was smooth and I was satisfied with my order.
24 February 2026
Unprompted review
Reply from Minifigs.me
Brilliant thank you so much for your 5 stars!
could not recommend minifigs enough
minifigs customer service was amazing with resolving the issue i initially had with my order.
originally, when i placed my order, i chose it to be delivered with yodel. i had to contact yodel numerous times in order to attempt to receive any form of update about my parcel (as they had randomly marked it as delivered) to which they did not know at all where it was and believed it had been lost. this took multiple weeks of back and forth with them to resolve nothing.
however, i contacted the company minifigs directly in desperation to see if anything could be done. not did they only immediately get back to me, but they also sent out a parcel (free of charge) with next day delivery in order to replace the one id lost to allow it to come in time for the special occasion that it had been bought for.
i cannot thank them as a company enough. i really do recommend them for any personalised special occasion gifts.
14 February 2026
Unprompted review
Reply from Minifigs.me
Thank you for your lovely review! Its great to hear that our team sorted everything out and it arrived in time for the special occasion!!
the figures are really cute and exactyl…
the figures are really cute and exactyl how i created them, the only thing id critize is that it is kinda expensive.
3 March 2026
Unprompted review
Reply from Minifigs.me
I'm glad you were happy with your order! We do our best to keep the prices down but we are printing on genuine LEGO pieces.
Custom Minifigs - Excellent!
Swift delivery, products arrived in perfect condition. Extremely high quality prints, made with a commitment to detail and passion for the product!
10 February 2026
Unprompted review
Reply from Minifigs.me
Thats lovely thank you very much!!
The minifigures were so cute!
The minifigures were so cute but just to be aware that they come glued together so you can’t swap the torso/legs/head with other pieces. Apart from that, bought 3 different orders with the company and had a great experience with the company each time. Delivery was quick and very happy with the product!
23 March 2026
Unprompted review
Reply from Minifigs.me
Thanks for the 5 Stars! We only glue the figures together if a keychain has been ordered so that they don't come apart when in use :)
Reply from Minifigs.me
Thank you!!!
The shipping from Europe to Canada was…
The shipping from Europe to Canada was a bit long, but still arrived ahead of schedule. Everything showed up exactly as I had ordered and my gf loved it. No complaints
14 February 2026
Unprompted review
Reply from Minifigs.me
Thank you James for your review! We do try our best to get shipping as quick as possible for our customers :)
Direct and to the point
Direct and to the point. The sale went smoothly and quickly.Very happy with purchase!
17 March 2026
Unprompted review
Reply from Minifigs.me
Thank you for the 4 stars!
Always a great experience buying from…
Always a great experience buying from Minifigs.me
Amazing products, fast delivery and great customer service
14 March 2026
Unprompted review
Reply from Minifigs.me
Thank you for the lovely review Gordon!
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