Mini First Aid Reviews 

2,385
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 356 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional instructors for being extremely knowledgeable, welcoming, and exceptionally skilled at creating a relaxed, highly engaging learning environment for everyone attending. Many reviewers note that the sessions are structured brilliantly, allowing participants to feel fully supported, reassured, and comfortable asking any questions throughout. People also deeply appreciate the practical, hands-on approach of the training, which makes complex medical scenarios easy to understand and master. Additionally, consumers find these informative courses to be wonderful value for money, frequently highlighting the helpful take-home booklets and useful supplementary resources provided.

What people talk about most

Staff

Users describe positive interactions with staff, praising instructors for being welcoming, knowledgeable, and... See more

User experience

Customers expressed great satisfaction regarding the user experience, highlighting that instructors made... See more

Service

Customers consistently note positive experiences with service, highlighting thorough and well-paced training... See more

Product

Clients share satisfaction regarding the product, noting that the brilliant course is pitched at the right... See more

Value for money

Consumers find value for money to be positive, highlighting that the sessions are not expensive, represent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We attended this group as new grandparents who needed a bit of revision on our first aid. Claire was welcoming, we had a chance beforehand to ask for any particular points of discussion. The 2 hour... See more

Company replied

Rated 5 out of 5 stars

The Emergency First Aid course was excellent and good value for money; our instructor Judith certainly knew how to keep us engaged whilst getting the important information across. I hope I never need... See more

Company replied

Rated 5 out of 5 stars

Baby first aid 16 August 2026 Mulbarton village Hall - trainer Laura. As a new grandparent I was keen to learn first aid skills. Well structured 2hr course, relaxed environment and Laura was very know... See more

Company replied

Rated 5 out of 5 stars

Emily gave so much information in a short space of time. She covered many topics of baby/child first aid which has given me more confidence to look after my young grandchildren with more confidence.

Company replied


Company details

  1. Class
  2. also in
  3. Hospital equipment and supplies store
  4. Medical supply store

Written by the company

Mini First Aid offers a range of classes across the UK for all the family; parents, grandparents, carers and for children as young as three years old, training them in basic and life-saving first aid. As the leading provider of first aid classes for parents, carers and children across the UK, Mini First Aid currently has over 70 franchises, training over 2,000 families each week, in basic and lifesaving first aid. Kate, together with husband Matt, appeared on hit BBC One Series, Dragons' Den in 2021 and gained an investment from Sara Davies MBE who continues to champion the business. Mini First Aid classes are affordable and flexible, to suit people’s busy lives. Mini First Aid are the official partners of the Meningitis Research Foundation, Children's Burns Trust and The Sepsis Trust and are committed to support the health education targets of these organisations. Mini First Aid also partner with the National Childbirth Trust (NCT) and The Twins Trust for first aid education for parents and carers supported by these organisations. Mini First Aid products, including the award winning Mini First Aid Kits are available to buy from Mini First Aid classes, and leading UK retailers including; Amazon, John Lewis & Partners and Well Pharmacy. Mini First Aid podcast 'Family Health' features in top 25% of podcasts and covers a range of family health issues.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(2,385)

332 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Emergency First Aid course was excellent!

The Emergency First Aid course was excellent and good value for money; our instructor Judith certainly knew how to keep us engaged whilst getting the important information across. I hope I never need to put the training into action, but I feel I am now much better equipped if I ever do. I thoroughly recommend Mini First Aid.

1 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your review. We're delighted to hear you found the course engaging, informative and good value for money. It's great to know you left feeling more confident and prepared should you ever need to use your first aid skills 💚

Rated 5 out of 5 stars

The course was well run

The course was well run. The tutor took time to address all issues raised. She made it fun and the aids were good. I would recommend.

9 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback 💚

Rated 5 out of 5 stars

This was a really excellent experience

This was a really excellent experience. The welcoming emails beforehand were followed by an excellent 2 hour session. The trainer was friendly, approachable and knowledgeable. As a new grandmother I went to refresh my knowledge and get more up to date information. The booklet was very handy. Even though I went on my own I felt very comfortable. I would thoroughly recommend this and have recommended it to friends already.

9 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely review! We're delighted to hear you felt welcomed from the very start and that the class gave you the up-to-date knowledge and confidence you were looking for. It's great to know you felt comfortable too. We wish you all the best as you enjoy your new role as a grandmother 💚

Rated 5 out of 5 stars

Excellent course, just what we wanted

Excellent, professional, friendly and knowledgeable trainer. We are first-time grandparents and although we had done other first aid courses in the past we wanted a refresher and this was perfectly suited to our needs. We recommend Mini First Aid warmly.

5 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely review! We're delighted to hear the class was the perfect refresher and helped you feel more confident as first-time grandparents. Thank you for your warm recommendation, and we wish you all the very best with your growing family! 💚

Rated 5 out of 5 stars

Mini first aid - Haddington

I attended a mini first aid class in Haddington. The course was well attended and well delivered. I had my 6 week old baby with me and was made to feel very comfortable. The information is invaluable and the insteuctor was happy to give me extra time at the end to cover things I had missed while feeding my baby.
I highly recommend this course and think it was very good value for money.
Many thanks :)
Kailzie

27 June 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your wonderful review! We're delighted to hear you felt comfortable bringing your little one along and that you found the class so valuable. We're pleased you felt supported throughout 💚

Rated 5 out of 5 stars

Paediatric first aid training

I had a great training session in south Norfolk with instructor Laura. Laura was extremely informative and patient. Everything was explained and demonstrated well .
Highly recommend

7 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely review! We're so pleased to hear you found the class informative, easy to follow and worthwhile. We really appreciate your recommendation 💚

Rated 5 out of 5 stars

Great course

I completed a blended paediatric course with the in person bit today with Laura from Norfolk. She was amazing, engaging and I feel like I’ve learnt so much from it.

7 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback 💚

Rated 5 out of 5 stars

Clara was fantastic

Clara was fantastic. Not only demonstrating the invaluable material but also adding in her own personal experiences to help make it more real to people who first aid is all new for. She also had to power through a room of noisy babies and did excellently!

4 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your feedback! It’s great to hear the session felt clear, engaging and full of practical, real‑world guidance - even with a room full of noisy babies! Really glad the information felt invaluable and helped build your first aid confidence 💚

Rated 5 out of 5 stars

Informative and reassuring

Attended one of these sessions with my partner as we're about to become first time parents. Really useful information and just good for peace of mind and reassurance. Nicki was really friendly, welcoming and informative and would definitely recommend for others to attend.

5 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your kind feedback. It’s great to hear the session offered clear, reassuring guidance as you prepare for life as first‑time parents, and that it helped build real peace of mind and confidence 💚

Rated 5 out of 5 stars

Confident Beginnings for mum

If you're looking to give parents the confidence to deal with emergencies, I would highly recommend **Mini First Aid**.

From start to finish, the experience was fantastic. Our trainer, **Lell**, was absolutely amazing. I genuinely can't stop singing her praises. She made the session engaging, interactive and easy to understand, taking what can feel like overwhelming information and explaining it in a way that was simple, practical and memorable.

The mums absolutely loved the session. Many of them were first-time mums, and you could really see their confidence grow throughout the training. Lell created such a relaxed and welcoming environment that everyone felt comfortable asking questions and getting involved.

As someone who has completed paediatric first aid training myself, I can honestly say this was one of the best sessions I've attended. Lell was professional, knowledgeable, patient and incredibly passionate about what she does.

I also can't stop singing the praises of the whole Mini First Aid team. They delivered exceptional value for money and provided training that could genuinely save lives. We will definitely be booking with them again, and I wouldn't hesitate to recommend Mini First Aid to any parent, school, nursery or organisation looking for high-quality paediatric first aid training.

1 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for sharing your experience! It’s wonderful to hear the session felt engaging, practical and confidence‑building, especially for new parents looking to feel more prepared in emergencies. Really glad it offered such valuable, memorable baby first aid and child first aid knowledge for everyone involved. Thank you for joining us 💚

Rated 5 out of 5 stars

A Mini First Aid class is a good way to…

A Mini First Aid class is a good way to gets lots of helpful information and gain confidence in dealing with an emergency. Lynn is a lovely person and knows a lot about first aid, the class was very informative and delivered in an inclusive way, all welcome including young babies. Highly recommend attending a class run by Mini First Aid.

28 June 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! Really glad the session offered such valuable baby and child first aid knowledge and you found it welcoming, informative and confidence‑boosting. Thank you for joining us 💚

Rated 5 out of 5 stars

Excellent course

Excellent course. Well with the money for peace of mind.

28 June 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your feedback 💚

Rated 5 out of 5 stars

An invaluable piece of training

Took a class with Lynsay in Fife, Scotland. She was incredibly informative and all such vital information. As a soon to be first time mum, I would recommend this course to anyone!

25 June 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your feedback! Great to hear the course felt clear, reassuring and full of vital information - especially as you prepare for life as a first‑time mum. Thanks for joining us and all the best 💚

Rated 5 out of 5 stars

Alison was fantastic!!!

Alison was fantastic!!!! Delivered mini first aid to our group, in an informative and fun manner. The session was catered to meet the needs of our members. Thank you so much.

12 June 2026
Unprompted review
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Reply from Mini First Aid

Thank you for kind feedback! It’s great to hear the session felt informative, fun and tailored to your group’s needs, making the learning both engaging and practical 💚

Rated 5 out of 5 stars

I attended a course today with my…friend

I attended a course today with my friend. we are both grandparents and wanted to learn more. Jess was fantastic, very knowledgable, and the class was so relaxing, she didn't make you feel as if you knew nothing. there was chance to do practical work, if you wanted to, but no pressure was put on the group. We both went away having learnt a lot of vital information. Thank you Jess, I will definitely be recommending your class.

22 June 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! Great to hear the session felt relaxed and supportive, and you both came away feeling better prepared with vital baby first aid and child first aid knowledge 💚

Rated 5 out of 5 stars

Excellent course for parents and grandparents

This is the second time I have done this course. The first was online during lockdown. We now have 6 grandchildren and I wanted a hands-on refresher. The course covers everything you need for children of all ages and the opportunity to ask as many questions as you like.
I can't recommend it enough!
Parents and grandparents alike, great practical knowledge and reassurance - even if you have learnt First Aid before, some of the rules have changed. So, get yourself an update. The best £30 you can spend for their safety.

21 May 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! It’s wonderful to hear the course offered such a valuable hands‑on refresher, especially with a growing group of grandchildren to look after. Really glad it gave you renewed confidence and reassurance, thank you for joining us again 💚

Rated 5 out of 5 stars

Excellent course

The course covered a lot of ground, led by a very knowledgeable trainer who was very welcoming to grandparents, parents and parents to be. The trainer helped everyone in the group with the practical exercises.

13 June 2026
Unprompted review
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Reply from Mini First Aid

Thank you for feedback. It’s great to hear the course felt welcoming for everyone and that the practical support helped build real confidence with essential first aid skills 💚

Rated 5 out of 5 stars

Great delivery

Great delivery, clear and assured instructions and no- nonsense approach.

13 June 2026
Unprompted review
Mini First Aid logo

Reply from Mini First Aid

Thank you for your kind feedback 💚

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