Mini First Aid Reviews 

2,385
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 356 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional instructors for being extremely knowledgeable, welcoming, and exceptionally skilled at creating a relaxed, highly engaging learning environment for everyone attending. Many reviewers note that the sessions are structured brilliantly, allowing participants to feel fully supported, reassured, and comfortable asking any questions throughout. People also deeply appreciate the practical, hands-on approach of the training, which makes complex medical scenarios easy to understand and master. Additionally, consumers find these informative courses to be wonderful value for money, frequently highlighting the helpful take-home booklets and useful supplementary resources provided.

What people talk about most

Staff

Users describe positive interactions with staff, praising instructors for being welcoming, knowledgeable, and... See more

User experience

Customers expressed great satisfaction regarding the user experience, highlighting that instructors made... See more

Service

Customers consistently note positive experiences with service, highlighting thorough and well-paced training... See more

Product

Clients share satisfaction regarding the product, noting that the brilliant course is pitched at the right... See more

Value for money

Consumers find value for money to be positive, highlighting that the sessions are not expensive, represent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We attended this group as new grandparents who needed a bit of revision on our first aid. Claire was welcoming, we had a chance beforehand to ask for any particular points of discussion. The 2 hour... See more

Company replied

Rated 5 out of 5 stars

The Emergency First Aid course was excellent and good value for money; our instructor Judith certainly knew how to keep us engaged whilst getting the important information across. I hope I never need... See more

Company replied

Rated 5 out of 5 stars

Baby first aid 16 August 2026 Mulbarton village Hall - trainer Laura. As a new grandparent I was keen to learn first aid skills. Well structured 2hr course, relaxed environment and Laura was very know... See more

Company replied

Rated 5 out of 5 stars

Emily gave so much information in a short space of time. She covered many topics of baby/child first aid which has given me more confidence to look after my young grandchildren with more confidence.

Company replied


Company details

  1. Class
  2. also in
  3. Hospital equipment and supplies store
  4. Medical supply store

Written by the company

Mini First Aid offers a range of classes across the UK for all the family; parents, grandparents, carers and for children as young as three years old, training them in basic and life-saving first aid. As the leading provider of first aid classes for parents, carers and children across the UK, Mini First Aid currently has over 70 franchises, training over 2,000 families each week, in basic and lifesaving first aid. Kate, together with husband Matt, appeared on hit BBC One Series, Dragons' Den in 2021 and gained an investment from Sara Davies MBE who continues to champion the business. Mini First Aid classes are affordable and flexible, to suit people’s busy lives. Mini First Aid are the official partners of the Meningitis Research Foundation, Children's Burns Trust and The Sepsis Trust and are committed to support the health education targets of these organisations. Mini First Aid also partner with the National Childbirth Trust (NCT) and The Twins Trust for first aid education for parents and carers supported by these organisations. Mini First Aid products, including the award winning Mini First Aid Kits are available to buy from Mini First Aid classes, and leading UK retailers including; Amazon, John Lewis & Partners and Well Pharmacy. Mini First Aid podcast 'Family Health' features in top 25% of podcasts and covers a range of family health issues.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(2,385)

332 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trainer was excellent

Trainer was excellent
V informative
Great to have option to bring baby with
Would recommend anyone with child not trained to go so they can get a basic under Of what to do in an emergency situation

15 August 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely feedback, we’re delighted you found the session informative and appreciated being able to bring your baby along 💚

Rated 5 out of 5 stars

Katy and her team mate (forgot the name…

Katy and her team mate (forgot the name 🙈) were both amazing!!! It’s was a very relaxing atmosphere and extremely informative, she patiently answered each and every question clearly and explained every single detail of the course. The equipment was really well maintained, ready and neatly arranged. The 6 hour course flew by as she made everything so clear and concise. Best course I’ve been on.

8 August 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your fantastic feedback! We’re delighted to hear you found the course relaxed, informative and easy to follow. It’s wonderful to know the practical setup and clear explanations made such a positive impression, and that the six hours flew by. Thank you for choosing Mini First Aid 💚

Rated 5 out of 5 stars

Really enjoyed the Mini First Aid…

Really enjoyed the Mini First Aid course. Liz Watt was very knowledgeable and taught lots of very practical things. We also got a chance to try them out on life-size baby dolls, which was very helpful. We covered a great deal including CPR, burns, bleeding, choking, seizures, menigitis and more. It was a very worthwhile 2 hours.

9 August 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely feedback! We’re delighted to hear you found the course practical, informative and a worthwhile two hours. The hands-on practice is such an important part of building confidence, so it’s great to know you found it helpful 💚

Rated 5 out of 5 stars

A must for parents-to-be 💚

We attended the 2-hour Mini First Aid course with Lynsay (Fife & Forth Valley) and couldn't recommend it more highly. As parents-to-be we found the session incredibly informative and reassuring.

Lynsay was knowledgeable and engaging throughout. She explained everything clearly, answered all of our questions with confidence, and made us feel much more prepared to enter parenthood.

The course was well structured, hands-on (how I learn best!) and full of useful advice that every new parent should know. We left feeling more confident and equipped with the skills to respond in an emergency. Thank you, Lynsay and Mini First Aid Fife & Forth Valley, for such a valuable and enjoyable course!

25 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your wonderful feedback! We’re delighted to hear you found the session informative, reassuring and practical, and that you left feeling more confident and prepared for parenthood. It’s fantastic to know the hands-on elements worked so well for you too. Thanks again for joining us 💚

Rated 5 out of 5 stars

Mini FirstAid for grandparents

Thank you Sarah for running an informative first aid session . It was done in a fun practical way but there was plenty to learn too . I would definitely recommend this course to new parents & grandparents

1 August 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback. We’re delighted to hear you found the session fun, practical and informative. Thank you again for joining us 💚

Rated 5 out of 5 stars

Fantastic content and well led course

We attended the baby and child first aid course led by Andrea in Cotton End as expecting parents. Andrea was so clear and had a wealth of knowledge to share with us, we felt the course was delivered really well and gave us a lot of information. Before moving onto each stage Andrea asked if there were any questions and if we wanted her to go over anything to clarify. All questions were answered and Andrea was very helpful with her responses. The content of this course is absolutely fantastic, and having a go practically is very useful. It was a bonus that first aid kits and other bits were able to be purchased at the end as it was something I needed to buy and I knew everything I would need would be in these kits! I have recommended this class to my NCT group and also friends with young children or who are pregnant.

1 August 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for such a lovely review! We’re delighted to hear you both found the course clear, practical and informative, and that the opportunity to ask questions and practise the skills helped build your confidence as parents-to-be. Thank you for recommending Mini First Aid to your NCT group, friends and fellow parents - it means so much to us 💚

Rated 5 out of 5 stars

Mini first aid with Elaine in EK

Did the mini first aid day in East Kilbride which was taken by Elaine who was really good at explaining things thoroughly and calmly which made me feel a lot more confident about a potential situation with my own baby that might require first aid.

2 August 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback. We’re delighted to hear the session helped you feel calmer and more confident about handling a first aid situation with your little one 💚

Rated 5 out of 5 stars

Emily delivered a first aid course for…

Emily delivered a first aid course for my sons football team and she was great from
the point of booking to delivery of the session. Pitched at ever right level for all the kids aged 7-11 and a good mix of discussion and activity. All the kids loved it. My son came home and told his dad all about it and even demonstrated how to get him into the recovery position and what to do if he was burned

26 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely review! We’re delighted to hear the session was such a hit with the team and that the children stayed engaged throughout. It’s fantastic to know your son came home excited to share what he’d learned too! 💚

Rated 5 out of 5 stars

Highly recommend

Highly recommend
Katy was a great teacher, informative and approachable, and her passion in this area really came across!

18 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely review! 💚

Rated 5 out of 5 stars

Recommended for everyone

My partner and I attended the training with our 3 month old.
We had both attended first aid training before, but felt we needed a refresher and definitely more indepth knowledge for babies and children.

We learnt everything we needed to, and the course tutor was amazing at making this accessible for me as an ambulant wheelchair user. I was still able to access the resus practice with the mannequins, with them placed on the table where I couldn't get down to the floor level.

Really recommend this training for everyone.

18 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for sharing your experience. We’re delighted to hear the session gave you the baby and child-specific knowledge you were looking for, and that the practical elements could be adapted to make the training accessible for you. Thank you again for joining us 💚

Rated 5 out of 5 stars

Worth every penny!

We attended the class today as parents to be. Our instructor Gemma at Manchester south was really informative.
We have learnt some really valuable things that we hope to never have to use but now feel we can handle these situations calmly and appropriately.
Thanks so much for having these courses available.

19 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely feedback! We’re delighted to hear you found the session informative and that you’re feeling more confident and prepared as parents-to-be. We hope you never need to use your new skills, but it’s wonderful to know you feel ready if you ever do 💚

Rated 5 out of 5 stars

A Great & Informative Class!

This was a great class - Richard was very passionate about what he teaches and was really helpful! We were able to practice techniques (AKA CPR and positions to deal with choking) on the provided dolls and Richard was there to help and answer any questions. I really feel like I learnt a lot and it has put me at ease as we start our weaning journey soon. Thank you Richard!

18 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your lovely review! We’re delighted to hear the hands-on practice helped you feel more confident and reassured as you start your weaning journey. Thank you for choosing Mini First Aid💚

Rated 5 out of 5 stars

Person centred training

We used mini first aid for some family.members after someone in the family having a seizure. They spent an afternoon at our home and giving us useful first aid that was catered for us as a family. Would deffo use them again. We used them last year. I can't remember the actual date but was last year.

8 August 2025
Unprompted review
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Reply from Mini First Aid

Thank you so much for sharing your experience. We’re really pleased to hear the session was tailored to your family’s needs and gave you useful, practical first aid knowledge. We’d be delighted to support you again in the future 💚

Rated 5 out of 5 stars

The review was run by Liz Watt

The review was run by Liz Watt. It was a well run informative session with a lot of useful info to take away, particularly if you have no first aid experience. Would definitely recommend for new parents, existing parents of young children and grand parents.

12 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your kind review. We're so pleased to hear you found the session informative and packed with useful, practical advice. Thank you for your choosing Mini First Aid 💚

Rated 5 out of 5 stars

Would recommend

The course was excellent. Laura made us all feel really relaxed and it really built my confidence. The day was very hands on and consolidated the e-learning nicely.

13 July 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for your review! We're delighted to hear you enjoyed the course and that it helped build your confidence 💚

Rated 5 out of 5 stars

Laura was a fantastic teacher!

Laura was a fantastic teacher. She is super information and kept the session running at an engaging pace. I’ve left feeling really encouraged to feel confident using the first aid skills I’ve learnt. I would recommend this course to anyone, 10/10.

13 July 2026
Unprompted review
Mini First Aid logo

Reply from Mini First Aid

Thank you so much for your lovely review. We're delighted to hear you found the class engaging and left feeling more confident in your first aid skills. Wonderful to know the session had such a positive impact 💚

Rated 5 out of 5 stars

It was a lovely training day enjoyed it…

It was a lovely training day enjoyed it lots im normally a quiet and shy person but made me feel really welcome and contributed well , very good delivery. Loved the physical parts more than the online

13 July 2026
Unprompted review
Mini First Aid logo

Reply from Mini First Aid

Thank you so much for your lovely review! We're so pleased to hear you felt welcome and comfortable throughout the course. It's great to know you enjoyed the practical elements and found the training engaging and well delivered 💚

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