MiniLabsters Reviews 265

easy website, quick dispatch, and safe delivery, with excellent tracking.

The customer service was amazing! I accidentally created a double order and they were able to quickly correct my order and issue a refund for the duplicates. Very easy to talk to.

Product arrived quickly and the customer service was fantastic

Quick delivery. Bit annoying with the number of emails sent after purchase

Quick delivery, I love the product. Will be giving it to the kids for Christmas. I can't wait to show them how magnificent this world is!

Easy ordering. Arrived in Australia in good time

I can't review the product as I haven't received it yet, but the service is amazing. I had a query and contacted Minilabsters and I was truly impressed with the communication. I had a response the same day and my query was sorted immediately. The customer service team were helpful, friendly and great to deal with. Totally recommend

I made an error on my order (ordering extra product) but only realized after the order went through. I emailed customer service right away and they responded within a couple hours, already issuing a refund for the extra items. Great customer service!

Great communication from the seller and the items arrived before I expected.

After receiving the product, realized my grandkids aren't quite old enough to enjoy it the way I'd hoped. But customer service was great, and a refund was promptly issued!

My product came broken. I sent pictures and an email to MiniLabsters and they responded in record time and replacing it for me. Outstanding!

I had made a mistake and send an email right a way and they made de correction and refuned the extra purchase I made.
Great services.

I made an error on my order (on a Sunday) and emailed the contact email. I not only received a response within an hour but they rectified my issue without question.

I was SO impressed with MiniLabsters’ customer service! I accidentally ordered two microscopes, and when I reached out for help, I received prompt, polite, personalized service and a quick refund. It’s nice to work with a company that cares about customer service — thank you!

I made a mistake on my order, wrong email 🤦‍♀️. Sent an email from their website and within 24 hours got a response to say they had corrected the mistake.
Now, that’s customer service!
I look forward to receiving the product I ordered
Thanks from a happy customer 😊

Accident placed a double order. Emailed immediately and it was all rectified, with a refund, in less than 45 minutes.

Exceptional service.

Can’t wait to receive them!

Good and fast service when I unfortunately had to cancel the order.

So impressive. I made an error on my order. Doubled it by accident. Oops. I emailed immediately when I realized what I had done. They responded super fast with the problem taken care of! I'm so excited to get the scopes in the mail! Christmas is gonna be even better!

Great customer service! I processed my order early this morning and had a mistake on my address and I emailed them right away...within a couple hours they fixed my issued and replied back! It feels good supporting a company like this and cannot wait to receive the miniscope for my child! Thank you!

Really cool mini microscope products! I ordered during the Black Friday sale and made a mistake. I was able to easily reply to my confirmation email to request help and Marc fixed it and issued a refund for the difference—all on Thanksgiving day! Super great customer service. Thank you!