Not received items. Order two "tempered" glass magnetic phone cases. Never received them and had to purchase elsewhere. Emails not answered, went through PayPal where the company eventually made co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order a dog grooming set at the start of April, still waiting for it over a month later, not able to track the item, customer care reassured me it will arrive by the 20th of May, blaming the COVID-19... See more
I bought 2 webcam and never received them. I sent a complain (ticket) and always get the same automatic pre-formatted answer! That's make more than 3 months now and nothing! Don't buy anything via thi... See more
Started to order a phone case, went to Paypal to arrange payment of item then when returned to the Miniln website to confirm but there was another £3.18 delivery charge?? This should have been clear b... See more
People also looked at
Not received items
Not received items. Order two "tempered" glass magnetic phone cases.
Never received them and had to purchase elsewhere.
Emails not answered, went through PayPal where the company eventually made contact but still out if pocket and definitely don't want their product now.
RK61 gaming mechanical keyboard
At first when i chose to order the rk61 keyboard i looked at a website and this website had really good reviews so I ordered. A three days later i looked at trust piglet reviews and saw awful comments i then became panicked and tried to get a refund however i could not as they “had already shipped it out” then i was sure i was scammed but then surely enough i got a hold of the package tracking and the next day it was here it is amazing it is working perfectly wired and Bluetooth as i am writing on it right now (10/10 would buy from here again) thanks!!!!
I want a full refund for the dress I…
I want a full refund for the dress I never got. £133. You have scammed me out of my money for a dress I never recieved. i want my money back immediately
Hidden delivery charge
Started to order a phone case, went to Paypal to arrange payment of item then when returned to the Miniln website to confirm but there was another £3.18 delivery charge?? This should have been clear before being taken to Paypal.
Impossible to get proper information and refund
I bought 2 webcam and never received them. I sent a complain (ticket) and always get the same automatic pre-formatted answer! That's make more than 3 months now and nothing! Don't buy anything via this website!
Expensive goods
Expensive goods, according to their real price!
They have stores in Mediterranean Countries,
and the customer pays transport charges without reason!
As many orders, you have at the same time,
the more,
not to take some of them!
Low -quality goods which really cost: 1/3 -1/5 lower!
Order a dog grooming set at the start…
Order a dog grooming set at the start of April, still waiting for it over a month later, not able to track the item, customer care reassured me it will arrive by the 20th of May, blaming the COVID-19 situation, orders from America have arrive which I ordered after the grooming set. Absolute joke of a company, avoid 100% save yourself the hassle. Won’t be ordering off them again...
Unable to track my order despite having…
Unable to track my order despite having the correct passwords etc. Order has never arrived. Ordered a month ago. Paid through Paypal so will try and pursue
Just bought a Baby doll .....cost £30…
Just bought a Baby doll .....cost around £30 looks like something you could get from the market for a £5. Disappointing. Will be donating to a charity shop won’t be giving it to my granddaughter
Recipe wrong order
We ordered punk trouser it come is the toilet cover seat, how that can happen. No receipt, no return address, website page no contact.
Ordered dog Xmas jumpers a month ago…
Ordered dog Xmas jumpers a month ago and still waiting
Can’t seem to track order or know where it is ?????
THEY ARE THE MOST EXPENSIVE FORGERS AND LIARS
They send me a falsified confirmation of money sending over PayPal to my account.
Checking in PayPal they did not send money to my account because this is impossible. PayPal returns only the money originally funded. Their EUR 13 debt is the cost of postage paid in cash and he can not be returned through PayPal. They know this very well, but they are still lying and they do not give me the money back and they do not seek a new solution.They just want to keep my money.
THEIR NEW OFFER?!
They offered me in exchange for EUR 13 male watch (Curren 8262 -diameter 52 mm - interesting for me) but at a very high price (the highest possible price on the market).They want me to continue doing business with them and I have to pay the difference in the price of around EUR 30. After that he will deliver an watch and close the complaint. It is an irrational and immoral offer I have refused. They explained the highest price of the watch with their HIGH QUALITY GOODS AND BUSINESS. A very sick idea from them after five months of waiting for the return of money.
I checked the prices for the watch Curren 8362 and that is a disaster for them.
MY ANSWER TO THAT:
Your explanation of pricing is the biggest lie and fraud. You are the most dirty internet trader and the biggest lie on the internet.
The checked prices for the watch Curren 8262:
1) eBay.......................................................$18,49
2) Gearbest................................................$21,89
3) Curren watches......................................$24,99
4) Aliexsprres.............................................$24,63
5) Amazon..................................................$25,99
6) MinilnTheBox..........................................$41,99
You are the most expensive seller, but you are the biggest liar and deceiver.
Ebay and other traders are for you gods
DANGER!!!
MinilnTheBox is the most expensive online trader..
I have got into all kinds of problems…
I have got into all kinds of problems due to MINILNTHEBOX
First I bought a watch that cost me an extra £11-00
to have expressed delivered, supposedly within
2-5 days, when It did eventually arrived at my door it was 3
Weeks late.
When it did arrive, the delivery driver asked
me to pay an extra £18-00 for tax and customs duty, which I thought
was excessive, the driver then said I could refuse the delivery and it would
be sent back to MINILNTHEBOX,and I would get my money refunded.
I decided this was the best option,so I let the driver take it back with him.
I have since learned that courier company destroyed the package after
having it on their hands for several weeks
I thought that I couldn’t do much about the situation ,and thought I had
really been let down by MINILNTHEBOX as I’m pensioner of 75
on limited income, I could really do without the loss of over £40-00.
Now i’ve just received a bill from customs and excise for the £18-00 duty to
be paid or they could get the bailiffs to remove goods from my home to the value of £18-00.
So now no watch, over £40-00 loss and could be a potential criminal if
I don’t pay the £18-00 to Customs and excise.
My Christmas has been completely ruined
Avoid unless you want to suffer lost orders and no service.
Very poor customer service. Item not delivered and they strung me along for months with rubbish excuses. Avoid like the plague. You have been warned.
i not know it would take a month …
i did not know it would take a month to get my dog outfit, i paid 18.05 to get a speedy delivery of dog shoes 3-5 days it is 6 days and i cant track the order 1801181629051524.
Minilnthebox Cancel my order and refund my money. 16904034
This is the message I received from Minilnthebox the day after I made my order. They are in Norway. I reside in DENMARK. They have just replied to me on here and they are basically inviting me to a circular mess. Let us see if they refund my money. In the meantime avoid them please. They are con Artists.
27th November 2017
MiniInTheBox.com
AppApp AppApp
Apple Accessories Electronics Accessories LED & Lighting Jewelry & Watches Household and Pets
Dear Sara Kisakye,
We are pleased to inform you that one or more of your products have been shipped. Detailed information about your package is shown below.
If you have ordered more than one item, they may be sent separately. We will notify you by email every time a package is sent until your order is complete. You can also check the status at any time in your account.
Please contact us if you have any further questions. We hope you enjoy your shopping experience!
The team at MiniInTheBox.com
never buy anything from this site i …
never buy anything from this site i ordered a s7 cover they sent me s7 edge i ask just for a replacement the answer was no you keep it and then they said we will put 2 pound into your minilnthebox account this cost me over 11 pounds and all i wanted was a case that fitted just swap wrong one for the wright one the customer service does not exist what a shame take money and run do not use this site please
iphone 6 phone case
Item as described, fast delivery will be using again to order items
Great service and product detail
This products are easy search with all the detail needed to make an informed and wise purchase. Their range of LED light is a highlight.
I will make MiniInTheBox.com my first place to check for needed items in the future.
The Service was 2nd to none.
Thanks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





