Sorry so late, Meaghan was great over all. She's prompt, courteous, and quick to orchestrate a meeting with relevant 'answer havers' with our technical team addressing implementation concerns. We m... See more
Company replied
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The instructor was very knowledgeable in the system. Unfortunately, the level of training was a bit above my knowledge of Mini Tab and a lot of the training was beyond comprehension. Stuck out the t... See more
Company replied
Aggressive price increases at cost of customer. We have been using Minitab since years. And this year, Minitab decided to move from perpetual+floating licenses to annual+named licenses. The impac... See more
very knowledgeable team, training content moved at a good pace, just some of the navigation was a bit quick if you remember that we are trying to follow along in real time, while in the office, A col... See more
Company replied
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About Minitab
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We help customers around the world leverage the power of data analysis to gain insights and make a significant impact on their organizations. By unlocking the value of data, Minitab enables organizations to improve performance, develop life changing innovations and deliver high quality products and services and outstanding customer satisfaction. Whether you’re just getting started with analytics, implementing machine learning, or creating better visualizations and dashboards, our experts and solutions will support your organization every step of the way.
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When editing Gage R&Rs..in order to see…
When editing Gage R&Rs..in order to see what you have entered you need to save and then exit mini tab and when you reopen you can see your edits.
Not user friendly.
Example...when I type in my name in Reported By...
I type it in and it does not show up until I save it and exit and then reopen.
Is this a glitch in your software?? Will change my stars when fixed.
11 January 2024
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New version looks good, but...
New version looks good, but I can´t use old (before version 18) Minitab made analysis???
11 January 2024
Reply from Minitab
Dear Mikko,
Since versions older than Minitab 18 are no longer supported, our latest software doesn’t open up the files.
However, have no fear! We can help. Please contact your local sales representative or reach out to technical support via our support website to help you update your older files to newer ones.
Thank you,
Minitab
Great support from salesperson
Very good assitance from the salesperson (Donna Watson, UK). Very helpful, quick to respond to any questions.
29 December 2023
Reply from Minitab
Dear Bruno,
Thanks so much for sharing your experience with us. We’re delighted to hear that Donna Watson was able to assist you.
If there’s anything specific you’d like to share to help us earn that fifth star, please don’t hesitate to let us know. You can send us a note at techsupport@minitab.com.
We hope to have the opportunity to serve you even better in the future.
Warm regards,
Minitab
Reply from Minitab
Dear Gabriel,
We appreciate your kind feedback! It brings us joy to know that Minitab has proven beneficial for your work. Our commitment is to deliver the best possible experience, ensuring your success.
P.S. Remember, if you ever need any assistance, feel free to reach out; we’re here for you!
Sincerely,
Minitab
Josh Lucas was great to work with
Josh Lucas was great to work with, and provided excellent support & guidance whenever needed...and especially to an audience that had no previous experience or understanding of the Minitab Software.
Additionally, Josh was very patient and understanding during our rather lengthy internal approval processes. Really appreciated all of Josh's help!
18 December 2023
Reply from Minitab
Dear Paul,
Thank you so much for sharing your experience with us. We’re excited to hear that Josh Lucas was able to provide you with support and guidance on our software. Your kind words mean a lot to our team!
Don't hesitate to reach out if there's any other way we can assist.
Warm regards,
Minitab
We can solvle some trouble byProcess…
We can solvle some trouble byProcess optimization & product optimization. And minitab guide us the optimal point for problem soluion by rsm and scatter plot of multi variables.
26 December 2023
Reply from Minitab
Dear Yong-Gyun,
Your review means a lot, and we thank you for taking the time to share your thoughts. We’re here whenever you need us.
Warm regards,
Minitab
Dennis Corbin
Dennis Corbin, the instructor is very knowledgeable. and most importantly, his way of teaching kept me engaged throughout the teaching session.
Secondly, he provided the copies of his teaching notes in Power Point presentation which definitely is a big aid when re-visiting the material during real life scenarios in performing Data Analysis.
For me personally, a big help in performing Gage R&R Analysis for my SPI [Solder Paste Inspection] system as part of Measurement System Analysis.
A lot more to continued learning, to happen in the near future!
17 October 2023
Reply from Minitab
Dear Razi,
Thanks so much for sharing your experience with us. We’re delighted to hear you enjoyed Dennis's training. Providing exceptional and engaging learning is our top priority, and your feedback motivates us to keep exceeding expectations.
We look forward to more continued learning with you in the future!
Sincerely,
Minitab
My knowledge of statistics was rather…
My knowledge of statistics was rather limited, however I was totally able to follow the entire course and learned a lot. I really felt comfortable during the training asking any 'silly' questions and really liked the positive vibe.
6 December 2023
Reply from Minitab
Dear Lobke,
Thank you so much for taking the time to leave us a 5-star review. We’re delighted to know you had a positive experience with us. If you have any questions or need further assistance, feel free to reach out to us at techsupport@minitab.com.
Warm regards,
Minitab
Reply from Minitab
Dear Feri,
Thank you for your kind words and support. Don't hesitate to reach out if there's any other way we can assist.
Warm regards,
Minitab
Excellent Teacher
The training was really good and the content was sufficient to fill the agenda, the trainer was fabulous, he could keep the whole class's attention to the full training, his methods to teach and how to interact with the class was perfect, he turned a statistical training and a memorable experience.
6 December 2023
Reply from Minitab
Dear Piologo,
We’re overjoyed to hear about your positive training experience! Thank you very much for sharing your review. We’re here whenever you need us.
Warm regards,
Minitab
competent support
competent support, but actually the setup process for minitab and additional modules is a bit weird - without help a correct setup was not possible for me. N.B. I am Minitab user since 1997...
1 December 2023
Reply from Minitab
Hi Michael,
Your long-term use of Minitab means the world to us. We’re thrilled to be part of your success. Thank you for taking the time to leave a review and for acknowledging our software.
If you are still experiencing setup issues, please feel free to reach out to us directly at techsupport@minitab.com, and we’ll be more than happy to assist.
Sincerely,
Minitab
Quick response - Help - Support - Positive attitude
Positive attitude
Quick response
Help - Support
Customer focus
1 December 2023
Reply from Minitab
Dear Gregory,
Thank you for your 5-star rating! We’re very grateful to have you as a valued customer.
Warm regards,
Minitab
I wish minitab had more programming…
I wish minitab had more programming capabilities. I find myself doing too much clicking!
27 November 2023
Reply from Minitab
Hi there,
We’re excited that you found value in Minitab, but we’re sorry to hear that your experience wasn’t extraordinary. Continuous improvement is our goal, and we would appreciate your insights on what we could do differently next time.
Please feel free to reach out to us directly at techsupport@minitab.com, and we’ll be more than happy to assist. Thank you for taking the time to share your feedback!
Sincerely,
Minitab
Easy to use!
20 November 2023
Reply from Minitab
Dear Elias,
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you had a positive experience overall.
Your input is important to us, and we’re committed to making any necessary improvements. If there’s anything specific you’d like to share to help us earn that fifth star, please don’t hesitate to let us know. You can send us a note at techsupport@minitab.com.
We hope to have the opportunity to serve you even better in the future.
Warm regards,
Minitab
Joe has great knowledge and passion
Joe has great knowledge and passion. Sad to admit but after working 5 years as process engineer I finally understand correctly capability analysis.
10 November 2023
Reply from Minitab
Dear Hanna,
Thank you for your 5-star rating! We’re very grateful and appreciate you taking the time to share your rating with us. We're happy to hear we helped build your knowledge on capability analysis and look forward to serving you in the future.
Warm regards,
Minitab
I was forced to pay for additional licences on renewal
I was forced to pay for additional licences I did not require because if I dropped from 10 concurrent licenses to 6, apparently I would be pushed into the user-named licence system which would cost even more. I do not know yet how we will manage next years licences going forward if we are pushed to the user-named licence package the cost will spiral and not be value for money.
17 November 2023
Reply from Minitab
Dear Amit,
Thank you so much for taking the time to leave us a review. We’re thrilled to hear that you loved your experience with our software. Don't hesitate to reach out if there's any other way we can assist.
Warm regards,
Minitab
Reply from Minitab
Dear Dennis,
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don't hesitate to reach out if there's any other way we can assist.
Warm regards,
Minitab
My experience was very good
My experience was very good , because I had the opportunity to go deeper inside the the arguments already seen in past courses session and the trainer was very good, because given several practical exercises to better understand the concepts.
31 October 2023
Reply from Minitab
Dear Maddalena,
We’re overjoyed to hear about your positive experience! Our commitment is to deliver the best possible experience, ensuring your success. Thank you very much for sharing your review. We’re here whenever you need us.
Sincerely,
Minitab
Come prepared and read the modules before hand
The teacher was very patient and helpful. Answered all the questions on the spot.
30 October 2023
Reply from Minitab
Dear Joe,
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you had a positive experience overall. Your input is important to us, and we’re committed to making any necessary improvements.
If there’s anything specific you’d like to share to help us earn that fifth star, please don’t hesitate to let us know. You can send us a note at techsupport@minitab.com.
We hope to have the opportunity to serve you even better in the future.
Warm regards,
Minitab
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