Order has never arrived. I ordered February 1st, 2026. It is now May 3rd, 2026. I have requested a refund two months ago, and they have claimed the past two months that they will be delivered. Buye... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No order was ever sent after we paid. Wed have sent numerous emails to their support, and received one response that gave us a fake tracking numbere thaaqt does not correspond to any known carrier. T... See more
SCAMMERS!!! I would give no star rating if possible. Ordered a cute costume for a toddler. Weeks and weeks of emails and then empty promises of sending an extra costume as an apology. 5 weeks or so la... See more
I ordered several dresses and the tracking said delivered. Obviously I never received them!!! They said they’d resend the order by express delivery and still not received them. Now not answering m... See more
Company details
Written by the company
Welcome to our baby clothing wonderland! Discover adorable outfits and charming accessories that will make your little one shine. Shop now for smiles and style! ✨👶
Contact info
Hong Kong
- support@minitaylor.com
- minitaylor.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered 2 dresses january 2026..still…
Ordered 2 dresses january 2026..still not had anything from them. I emailed customer support 2 days ago and still no reply. I wouldnt order again. Infact im informing the bank to see if i can get a refund.
Awful
Awful. I ordered Xmas PJs for my family. Wrong size sent and no new pajama in the right size sent. Ordered Easter dress over two month ago- said delivered- but not to me- have not received the dress yet. I have not received communication from the company. DO NOT BUY From Mini Taylor
Very deceptive scamming organization!!
Very deceptive scamming organization!!! I ordered two dresses in early January 2026 and it's February 24, 2026 and still have not received them. They do not respond to email and that's the only way you can contact them. Please do not order from these people!
I ordered and they shipped to an…
I ordered and they shipped to an incorrect address. They said they would reorder and ship me an additional gift. Never happened. They even informed PayPal they had credited my complaint, never happened. I re emailed my concerns, crickets. Order #160279
I have spent over 100 pounds and it
I have spent over 100 pounds and it
has been two months since I ordered the items . I cannot track the items and
No email communication
Have ordered two dresses in two…
Have ordered two dresses in two separate shipments. None of them ever arrived. Several attempts to contact customer service remain unsuccessful. The have collected the money with credit card and failed to deliver. No response or feedback whatsoever.
This company is a fraud
This company is a fraud. I ordered a dress for my daughter in 7th feb RDER BN#166903.
Parcel is not yet delivered. Its a Scam.
SCAM COMPANY!!
SCAM COMPANY!!! Never received the order I did for clothes for my daughter. Should of been delivered on 19/1/26. Tried to email but not getting a response now so have put a claim in with my bank to try and get my money back.
Fraudulent company
I ordered two dresses for my daughter on Dec 27th 2025, it is Feb 22nd 2026 and has never arrived. They took payment and have not responded to emails asking when it will arrive. They are a scam.
I received an email saying my parcel…
I received an email saying my parcel had been delivered. It definitely wasn’t at my address anyway. I ordered a dress for my granddaughter and sent an email explaining the package was not delivered and was there any proof of a picture showing where it was delivered.
At first I had very positive feedback from the company even offering a free dres. Then communication stopped. Don’t waste your money with this company. Fraudsters!!
It is a scam
It is a scam. Ordered and paid in the beginning of januari. Never received the dress.
Send several emails, the first one they answered that they would cancel the order. But I never got a refund.
After that they never answered any email anymore.
They never delivered anything and not responding to my emails
I ordered a few dresses and not received my order! They send the tracking number and it says delivered ! But I was at home all day and have door camera and obviously nobody delivered anything! They said they will re send the order but never did and now not even answering my email! How this company even still exists if obviously it is a scam!!!!!!
Never order from these guys-it's a scam!
We ordered 2 dresses from them and never received the first order. I emailed twice and never got a response. My wife did a review and they did get back to her, but still have not received anything. I would never order from them.
Never buy from here!
Never buy from here!! Never received order and blamed on shipping...misprint of label! Such a disappointment! They need to close shop
Dreadful company avoid!!!!!! Dishonest
Dreadful company avoid!!!!!!
My parcel was delivered 200 miles away from my home dispite the delivery address on order being correct! and they were not interested in resolving this.
My granddaughter didn't get her birthday present
I sent proof from tracking but they don't care and have ignored me.
I disputed the transaction through my bank for a refund and now they are trying to stop that! Very dishonest company!!
I placed an order on 13 January and
I placed an order on 13 January and, to date, I have not received the goods. Despite numerous attempts to contact the company, I have received no response whatsoever. This lack of communication and failure to deliver the order is completely unacceptable.
I am formally requesting an immediate full refund. If this matter is not resolved promptly, I will have no choice but to escalate the issue through the appropriate consumer protection channels and payment provider dispute process.
Based on my experience, I strongly advise others to avoid this company.
I ordered two swim suits
I ordered two swim suits. Received an email on January 30 but have never received anything what’s going on?
AVOID AVOID AVOID!!!
AVOID AVOID AVOID!!!
Scam website
I ordered 2 dresses - they were expensive but they looked amazing
Only one arrived … could have come from Temu, the quality is nothing like what they advertise. Still haven’t had the other dress £34 in the bin!!
No response from customer service
Scam
If I could give zero stars, I would.
Total scam! I ordered a few dresses for my Daughter a Niece. After a month, they hadn't arrived. I contacted them asking for any updates, they replied and said the package was clearing customs. It's been almost two months, and still no sign. My account has apparently now been blocked, so I can't log in to contact them via the website. I have emailed but heard nothing back. Paypal are now handling it.
This company is total scam
This company is total scam! They stole my money and never received my order. In about two weeks they were lying they will send my order again with express delivery, but they didn't do it. Then they completely stopped answering my emails or any comment and message across their social platforms.
Bottom line - awful experience and stolen 82 eurso! I would give even 1 star to them!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








