Minitaylor Reviews 435

I ordered several dresses and the tracking said delivered. Obviously I never received them!!! They said they’d resend the order by express delivery and still not received them. Now not answering my emails. Im £100 down and not very happy. Also just noticed the company name has changed from Mini Taylor to Taylor kids on their Facebook page. Absolutely awful customer service.

I had a very bad experience with them. Do not order from them, listen to me. There is no phone number to contact them or their customer service. Only email to contact them. had to return part of my order, they never replied even sending them several emails. I would never buy from or recommend anyone to buy. The outfits are delivered directly from China and it takes two weeks or more. They just have website in USA. Warning again

I order a dress in December. I got an email it was delivered and it wasn't. They said they were going to replace it and give me a free dress. Another month went by it us now February I haven't received it and they not are not responding to the 15 emails I sent and they don't have a number to call.

Ordered 2 dresses back in January 2026 .Nothing has arrived. Ive emailed loads of times only got one reply saying it was on way .still not arrived. Now I can't access to track or view my order or email them .Big rip off and scam DO NOT ORDER FROM THESE PEOPLE

this company is a scam do not order through them. ordered a dress back in december 2025 it’s now feb 2026 still no order. i’ve emailed and no response from support. i just want my money back. i have threatened them with legal action. when i click ‘track order’ it just takes me to a dead site. nothing there . TOAL SCAM

Scam! Ordered 2nd Jan. Nothing turned up. Emailed them and messaged on Facebook with no reply

This Co. Is a big Scam. You messed with the wrong person. Several weeks ago I purchased my grandchild an Easter dress. Bunny Tulle Dress. Paid for it. But no confirmation of the delivery date. I live in Texas. Raul Alonzo 1139 Livermore St. 78374. . for the past few weeks. I've been sending emails to their Support Center. They failed to get back to me. After seeing other negative reviews. I will take it to the BBB. You haven't hear the last of me. Don't like getting Screwed. R.alonzo

Never received my order had to report them to my bank.

I purchased from them on January 9th, but my order has still not arrived. I have followed up multiple times via email, but each time I was given the runaround. They told me they would resend my order because the first one was sent to the wrong address, but they never did, and despite repeated inquiries, they did not provide a tracking number.

In short, they are literally scammers, and I would not even give them one star. Do not buy from this company.

I don't want to give them any stars as they are just scammers. I ordered dresses & a sun hat for my Granddaughter on January 15th, I am still waiting for them, myself & my Daughter have constantly been trying to get through to them to find out where our items are to no avail, so I have now asked for a refund with no luck.this company should be looked into by the police for fraud, they are just scamming people & getting away with it.

First time I have
reported a business, Mini Taylor, to my credit card company. I placed an order 1/15/2026 and received a confirmation. I paid through the Shop app. I received a tracking # through a shipping company called Yanwen. I have heard nothing since. The Shop App indicates my order has not shipped and this is almost 1 month later. I emailed Mini Taylor via their customer service and also sent them a message via their Instagram site. No response. So now they will need to deal with Wells Fargo.

This is a horrible company. Do not do business with them.
My order was never received and they have ignored my several emails asking for a refund. No wonder they are not accredited by the BBB. Save your money because you won't get it back when things goes wrong. And this is from a nice forgiving person.

Shame I can’t do zero. Got a notification that the dress I’d ordered my granddaughter had been delivered on a day I’d been in all day so knew it hadn’t. Chased and emailed numerous times, requested dress be sent or refund issued. I got neither. DON’T trust this company

Stay away from this company, ordered 3rd January says it was delivered it was not, emailed only to be told they would refund and send another still waiting on both this company is a SCAM

This is a scam company that needs to be reported. I ordered a dress that was supposedly delivered while I was home but it never came. I have followed up but I still have not received anything. It’s been about 6 weeks

If I could leave a no star review I would. I have been trying to get delivery for two months to no avail. Have complained numerous times to be assured that action will be taken, only to receive nothing. They are scammers, pure and simple and should not be allowed to trade online.

Ordered 2unicorn dresses they still haven’t arrived tracking said they had been delivered to Heathrow airport and that was it I got in touch with the company they said they would investigate then send me another 2 by express delivery that was the last time I heard from them I have emailed several times no answer! Don’t be fooled by pretty dresses it’s obviously a con !!!

I ordered on January 2nd and recieved tracking information approximately a week later. On January 23rd the tracking was updated as having been delivered to someone random in a totally different part of the country. I asked them to chase DPD for recovery of he package, they didn't. I asked them to overnight a replacement order, they agreed, but then ghosted me completely. It's now been 7 weeks since I ordered and two weeks since the package was dropped off at a random address. I'm currently trying to get a refund via PayPal.

Don't bother, they reviews of this site speak for themselves!

Ordered two dresses two weeks ago and see it hasn’t even been shipped yet! I am very upset. I think I am going to get had again ….

Do not buy from Mini Taylor, you will not get all your purchases, no money back. You will get massive frustrations.