Minto Money Reviews 4,812

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, praising the staff for their helpfulness, patience, and professional approach. Many people appreciate the quick and easy process for obtaining funds, with deposits often made on the same day. The user experience is consistently described as straightforward and efficient, making the loan application process smooth. However, some customers also noted concerns regarding the high payment amounts and interest rates, with a few expressing confusion about how payments are applied to the principal. A small number of people also mentioned issues with payment processing or difficulties in understanding the payment structure.

What people talk about most

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of accessing... See more

Service

Consumers find service to be positive, highlighting the professionalism, knowledge, and efficiency of the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, knowledge,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

User experience

People report positive experiences with user experience. Customers consistently praise the ease and speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My conversation with the young lady was very good. She was very patient and professional expressing. And explaining details about My offering and the company policy. I really appreciate your patient... See more

Company replied

Rated 5 out of 5 stars

Because you guys are so ON-THE-BALL!!!!! I loved your automatic deposit to my designated debit-card on file I have with you, that was very surprising....;) Keep doing what you're doing- It works :)

Company replied

Rated 5 out of 5 stars

Most ads embellish on their service. Everything advertised was true. It was an easy process. The information was straightforward. The money was deposited quickly into my bank account. I will tell... See more

Company replied

Rated 5 out of 5 stars

The two different operators in last two months were very helpful and friendly and patient and explaining what they can do and how. The last lady that I called in March to correct a mistake they made a... See more

Company replied


Company details

  1. Loan agency

Written by the company

At Minto Money, our goal is to make the loan process simple for those who need it. We help people get quick loans through our easy and convenient loan process. Once you’re approved, you can have your money as soon as the same day.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The CSR was very helpful and clear and…

The CSR was very helpful and clear and concise with their questions. Very professional and helpful.

13 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

We appreciate the time you took to share this review. We're happy to know that you found the process simple and timely and the level of professionalism exceptional. We appreciate your business.

Rated 5 out of 5 stars

Great business

Great customer service, they were able to get me approved fast and had the money in my account the same business day.

16 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.

Rated 5 out of 5 stars

The immediate response

My experience was how fast the response was for my loan and have decided to cancel, please remove your funds from my account,

14 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick as possible. We appreciate your business.

Rated 5 out of 5 stars

I got the money right away with no…

I got the money right away with no hassle. Boom!

12 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for sharing your experience with us, Becky! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@mintomoney.com or at (844) 446-4686.

Rated 4 out of 5 stars

I’m completely satisfied with the…

I’m completely satisfied with the results and the way they handled my questions

11 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Hi, Joseph, always great to hear positive feedback! Thanks so much for taking the time to write this review. Any questions or concerns you may have, please don’t hesitate to reach out to us at feedback@mintomoney.com or at (844) 446-4686. Thank you for being a Minto Money customer!

Rated 5 out of 5 stars

Minto Money did really a good job

Minto Money did really a good job. It’s easy to get loan from them and you get your money in minutes quick and fast. Easy process good job.

15 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.

Rated 1 out of 5 stars

Your customer service rep was kind but…

Your customer service rep was kind but the 515% is simply robbery and should not be allowed. People needing a loan cannot pay back 12k in interest on a 2300 loan.

12 December 2025
Unprompted review
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Reply from Minto Money

Hi Debbie, thank you for reaching out. We would like to help, but unfortunately, we are unable to locate your account with the information provided. Please contact us at feedback@mintomoney.com or at (844) 446-4686 so that we can further assist you. Thank you.

Rated 1 out of 5 stars

The interest starts on it right away…

The interest starts on it right away before 30 days has even passed on you getting the money. And the interest is outrageous! They encourage you to pay it off in one payment but if you had that money you wouldn't be looking for someone to help you to make payments to pay back! Terrible dont fall for the trap!

11 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Mary, thank you for reaching out. We are always here to help.

We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings.

We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances.

Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at feedback@mintomoney.com or (844) 446-4686 at your earliest convenience so we may resolve this issue.

Thank you.

Rated 5 out of 5 stars

Outstanding customer service

Your understanding of me losing my job and lowering and stopping my payments until February has been greatly beneficial to me. I pride myself on paying my debts and now I don’t regret asking for help.

9 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We appreciate your business.

Rated 5 out of 5 stars

Quick and easy to borrow money

8 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.

Rated 5 out of 5 stars

money came fast and was greatly…

money came fast and was greatly appreciated, thx u guys rock !!

9 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

You're most welcome and thank you for the review, Dorothea! We're glad our staff was able to help you with the funding you requested in your time of need. Let us know if you have any questions at feedback@mintomoney.com or at (844) 446-4686.

Rated 5 out of 5 stars

Very helpful people

Very outgoing and helpful

8 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We appreciate your business.

Rated 5 out of 5 stars

Fast and friendly experience most of…

Fast and friendly experience most of all I love the way they walked me through the whole experience only if I could give a 10

8 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Hi, Dee! Thanks for the review. We're glad to hear that the process was quick, and that our staff was friendly. We will continue to work hard to earn your business.

Rated 5 out of 5 stars

The customer service representative was…

The customer service representative was very nice and polite and helpful.

4 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at Minto Money, and we're grateful for the opportunity to serve you. Thank you again for your business!

Rated 5 out of 5 stars

The Customer Service Representative was…

The Customer Service Representative was great, very knowledgeable, understanding, compassionate.

4 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at feedback@mintomoney.com or by calling our dedicated customer service line at (844) 446-4686. Thank you again for choosing Minto Money and for being a valued customer. We look forward to serving you again soon!

Rated 5 out of 5 stars

Easy and got the loan quick

Easy and got the loan quick , I never get approved for loans so I was grateful this one came in when it did!!

4 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Leigha, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!

Rated 5 out of 5 stars

Process Was fast And easy .Staff Very…

Process Was fast And easy .Staff Very Helpful A Great resource If you need cash quick And plan on paying it back fast!

5 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

We appreciate the time you took to share this review. We're happy to know that you found the process simple and timely and the level of professionalism exceptional. We appreciate your business.

Rated 5 out of 5 stars

Very user friendly & helpful

Very user friendly to navigate through the prompts. Got my money deposited within (1) business days. Definitely would recommend if in a bind between paychecks.

1 December 2025
Unprompted review
Minto Money logo

Reply from Minto Money

Hello Joseph, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!

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