Mintos Reviews 4,512

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 147 reviews, reviewers had a great experience with this company, often highlighting the platform's user-friendliness and ease of investment, even for newcomers. Customers appreciate the variety of investment products available, including ETFs and real estate, and the automated options that make investing convenient and efficient. The platform is described as well-designed, fast, and responsive, with a clear interface that makes navigation simple and provides good overview and control over investments. Many people also commend the customer support for being quick, effective, and helpful, sometimes even addressing users in their native language. However, some customers also noted difficulties with payment processes, particularly regarding deposits and withdrawals, with some funds being frozen or difficult to access. A few other people also felt that customer service was unresponsive or unhelpful, especially when dealing with account closures or verification issues, leading to frustration and blocked accounts. Some reviewers were not happy with the lack of detailed financial statements for loan originators and the unexpected blocking of funds due to bankrupt loan providers.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's ease of... See more

Website

People report ambiguous experiences with the website, with some reviewers praising it as a very good site... See more

Payment

Clients share ambiguous opinions on payment, with many expressing significant frustration over stuck,... See more

Product

Consumers find the product offerings to be positive, with many reviewers highlighting the platform's ability... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The only reason I am not giving 5 star is delayed loans. The majority is related to Russian and Ucranian markets though. The app is constantly updated and there is a large selection of bonds to Invest... See more

Company replied

Rated 4 out of 5 stars

easy use of platform and it comes with an app as well, however, the app has limited features compared to its website. this could be improved. Also the bond or lets say overall the portfolio analysis... See more

Company replied

Rated 4 out of 5 stars

It works fast and has good variety of investments, with automated options that are very convenient. It is quite easy to use. I think it'd be great to have unified experience between desktop and app, a... See more

Company replied

Rated 4 out of 5 stars

Good Investing Platform, different products available, good returns. Of course as in every financial operation there are risks and this is no financial advice, but Mintos seems pretty much strong at... See more

Company replied


Company details

  1. Alternative Financial Services

Written by the company

Mintos is Europe's leading investment platform for earning regular passive income, with over €600 million in assets under management for more than 500,000 registered users. Authorized under MiFID, Mintos enables users to build diversified portfolios of income-generating assets through both automated and manual investment strategies. Mintos has earned multiple industry awards since its founding in 2014, including five consecutive AltFi People's Choice Awards.


Contact info

3.9

Great

TrustScore 4 out of 5

5k reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Great app for investing

Great app for investing. Trustworthy and easy. Lots of options for investing - loans, ETFs, real estate and more to come. Mintos is evolving and growing fast with functionality and new services.

20 February 2026
Mintos logo

Reply from Mintos

Dear Mik,

Thank you for your review.

We’re glad to hear that you value the variety of investment opportunities and find the platform trustworthy and easy to use. Our team is continuously working to expand our offering and improve functionality, so it’s great to know that these efforts are making a difference.

We appreciate your support and look forward to continuing this journey together.

Best regards,
Mintos

Rated 5 out of 5 stars

Platform is constantly improving

Platform is constantly improving, return is stable and transparent.

9 February 2026
Mintos logo

Reply from Mintos

Hi Anon,

We're happy to hear that you find our platform is improving and that the returns are stable and transparent. Thank you for your positive feedback.

Kind regards,
Mintos team

Rated 5 out of 5 stars

Simple and intuitive

Simple and intuitive

1 February 2026
Mintos logo

Reply from Mintos

Dear Sheila,

thank you for your positive feedback.

We’re glad to hear that you find Mintos simple and intuitive to use.

If you ever have any questions or need assistance, our support team will be happy to help. Thank you for choosing Mintos and for your trust.

Best regards,
Mintos

Rated 5 out of 5 stars

All good so far!

28 January 2026
Mintos logo

Reply from Mintos

Dear Serhio,

thank you for your positive feedback.

We’re glad to hear that your experience with Mintos has been good so far. If you ever have any questions or need assistance, our support team will be happy to help.

Thank you for choosing Mintos and for your trust.

Best regards,
Mintos

Rated 1 out of 5 stars

Zero Trust: A completely untrustworthy company.

It has been over 45 months since the war started, and Mintos has done absolutely nothing but stall regarding the Russian loans. Every update is the same empty promise: "we are working on it," "monitoring the situation," or "negotiating." Meanwhile, other platforms like PeerBerry have managed to settle similar debts long ago.

22 January 2026
Unprompted review
Mintos logo

Reply from Mintos

Hi Tomas,

Thank you for sharing your concerns. We understand how frustrating the prolonged recovery process has been.

The Russia–Ukraine war and the resulting international sanctions have created significant legal and operational barriers to fund recovery. Despite these external constraints, we have made tangible progress and have successfully negotiated agreements with all Russian lending companies on Mintos except one.

Differences in recovery outcomes between platforms are often linked to whether lending companies provided group guarantees. This is particularly important when companies operate across multiple countries, as funds from those markets can sometimes be used to reimburse investors. Most Russian lending companies on Mintos operated solely within Russia, which made them directly subject to sanctions on Russian banks and significantly limited repayment options. In contrast, cases where partial or full repayments have been made usually involve groups with operations outside Russia, such as MikroKapital.

Please be assured that recovering investors’ funds remains a priority for us, and we continue to actively pursue all possible legal and practical solutions.

Kind regards,
Mintos team

Rated 5 out of 5 stars

Good returns for lower risk

Really nice to invest in loans that are normally of a more riskier nature. The risk is devided on a lot of loan takers. So your ROI is good compare to your risk.

19 January 2026
Mintos logo

Reply from Mintos

Hi Peter,

Thank you for your 5-star review. We’re pleased to hear that you value diversification as a key risk-management principle in investing. Spreading exposure across multiple loans or different assets helps balance risk and supports more stable returns, and we’re glad this approach aligns well with your investment strategy.

Best regards,
Mintos team

Rated 5 out of 5 stars

Very helpful and professional support…

Very helpful and professional support team

18 January 2026
Mintos logo

Reply from Mintos

Dear Nicolas,

We appreciate you taking the time to share your positive experience with our support team! We are happy to hear they were helpful and professional.

Kind regards,
Mintos team

Rated 5 out of 5 stars

Easy to handle and continuous…

Easy to handle and continuous improvement of products and offerings. Very good investment possibilities.

10 January 2026
Mintos logo

Reply from Mintos

Hi Philipp!

We're happy to hear that you find our products easy to handle and that you see value in our offerings. Thank you for your positive feedback and recognition of our continuous improvements.

Kind regards,
Mintos team

Rated 3 out of 5 stars

I want to do more in the mobile app

I want to do more in the mobile app. Like actually managing the portfolios

1 January 2026
Mintos logo

Reply from Mintos

Hi Vitalijs,

Thank you for your feedback! We understand that managing portfolios directly in the mobile app is important, and we agree there’s room for improvement. Our team is actively working on enhancing the mobile app and expanding its functionality so it better matches the options available on the web platform. We appreciate you sharing your expectations, it helps us prioritise future improvements.

Kind regards,
Mintos team

Rated 1 out of 5 stars

Unfortunately is not available for my…

Unfortunately is not available for my country, no reason provided

7 January 2026
Unprompted review
Mintos logo

Reply from Mintos

Hi,

Thank you for your feedback. We’re sorry to hear about your experience. Our service may not be available in all countries due to regulatory or operational requirements, which can vary by location. While we’re not always able to provide individual explanations in such cases, we’re continuously working to expand availability where possible.

Kind regards,
Mintos team

Rated 1 out of 5 stars

Closing acoounts without given reason

I startet using the platform for nearly five years ago, but out of the blue Mintos sent me an email that my account was being closed.

They wrote an email saying:
"Upon a thorough review of your account, it was determined that, unfortunately, Mintos will not be able to continue cooperation with you. While we cannot disclose detailed information regarding these internal measures, please be assured that this decision was made following a careful and considered process.

As a result, it has been decided to terminate the cooperation with you, which implies that we will initiate the closure process of all your accounts and activities on the Mintos marketplace."

I asked them what the problem was, but they simplied answered that they couldn't say anything.

So now I will find another platform and advise others to do the same, when somethings like this can happen.

6 January 2026
Unprompted review
Mintos logo

Reply from Mintos

Hi Michael,

Thank you for sharing your experience and for being a Mintos user for several years. We understand how disappointing and frustrating this situation can feel, especially when it comes unexpectedly.

We would like to clarify that the decision to close your account was a business decision made in accordance with our internal policies and guidelines. It was the result of a careful review process and does not reflect your investor profile, behavior, or activities on the platform.

Due to regulatory and confidentiality requirements, we are unfortunately unable to disclose further details regarding such internal decisions. We understand that this lack of specificity can be unsatisfying, and we sincerely apologize for any inconvenience or frustration this may cause.

We appreciate the time you spent with Mintos and wish you all the best in your future investing journey.

Kind regards,
Mintos Team

Rated 5 out of 5 stars

Wide options

Wide options, works fast, nice returns and it is official.

5 January 2026
Mintos logo

Reply from Mintos

Dear Janis,

Thank you for your feedback.

We’re glad to hear that you appreciate the wide investment options, fast performance, and returns on Mintos. It’s also great to know that the platform’s reliability stands out to you. We wish you continued success with your investments.

If you ever have any questions, our team will be happy to assist you.

Best regards,
Mintos

Rated 3 out of 5 stars

Review

I Like easy and fast adding money and withdraw (available amount). Total loans portfolio that I have is about 9.600,00 euros, 2.600,00 euro on overdue payments. Bad due dilligence of loan originators. Bonds - I have about 3.400,00 euros. For 900 euro is written that it is in transit for about month or more. ETFs are functioning good so far. I do not know what to say. Risk is in my opinion bigger than possible gains are.

25 December 2025
Mintos logo

Reply from Mintos

Hi Dario,

Thank you for sharing your detailed feedback. We’re glad to hear that deposits, withdrawals, and ETFs are working well for you. At the same time, we’re sorry to learn about your concerns regarding overdue loans, bonds in transit, and risk perception. We take due diligence and transparency very seriously and are continuously working to improve processes and communication around these topics. If you’d like us to look into your specific cases in more detail, please reach out to our support team directly.

Kind regards,
Mintos team

Rated 5 out of 5 stars

easy to invest

easy to invest. sometimes it is not very clear how profitable my investment is

22 December 2025
Mintos logo

Reply from Mintos

Dear Aurelio,

Thank you for your 5-star review.

We’re glad to hear that you find investing on Mintos easy. If anything is not clear regarding your investments, please feel free to reach out to our support team — we’ll be happy to assist.

Best regards,
Mintos

Rated 4 out of 5 stars

Good and cheap diversification with good RR

The only reason I am not giving 5 star is delayed loans. The majority is related to Russian and Ucranian markets though. The app is constantly updated and there is a large selection of bonds to Invest on, directly or through automated strategies. Also ETF and real estate are available. Really user friendly, free, and easy way to Invest.

20 December 2025
Mintos logo

Reply from Mintos

Dear Hugo,

Thank you for your thoughtful review and for highlighting the strong diversification, ease of use, and wide range of investment options available on Mintos.

Transparency is fundamental to us at Mintos, and we prioritize ensuring our investors clearly understand our recovery processes. In your investor account, you can find detailed and historical information about our recovery efforts, including the actions taken, the current status of each case, and our communications with lending companies. This allows you to closely track progress over time.

Recovery processes can be complex, often involving negotiations and legal actions across different jurisdictions, which can extend timelines. However, please be assured that we take every feasible step to recover funds whenever possible.

We’re glad to hear you value our constantly updated app, automated strategies, and access to Bonds, ETFs, and Real estate. Thank you for investing with Mintos and for sharing your feedback — it helps us continue improving.

Best regards,
Mintos

Rated 5 out of 5 stars

Diversification

Diversification is awesome

20 December 2024
Mintos logo

Reply from Mintos

Dear Valdas,

Thank you for your positive feedback.

We’re pleased to hear that you value diversification on Mintos and that it contributes positively to your investment experience. If you have any questions or suggestions, please feel free to contact our support team.

We appreciate you taking the time to share your review.

Best regards,
Mintos

Rated 5 out of 5 stars

Great platform to invest

good revenue, clear rules, huge amount of choice, the system is clear and fast in proposing and investing.

11 December 2025
Mintos logo

Reply from Mintos

Dear Stefano,

Thank you for your positive review.

We are pleased to hear that you value the clarity of our platform, the range of investment opportunities, and the efficiency of our system. Your feedback is greatly appreciated and encourages us to continue improving the Mintos investment experience.

Should you have any questions or suggestions, please feel free to contact our support team.

Best regards,
Mintos

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