We use Pocketlaw to automate contracts and streamline our review process with AI. It's also been a real game changer during renewals and renegotiations. The AI assistant has made our entire team more... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The product lacks in many ways and actually creates more frustration. Creating contracts is on par with other solutions except you can only work with 1 document at a time. I've used free tools wit... See more
Company replied
Our experience with Pocketlaw is good. It is an intuitive, easy-to-use but also complex solution that covers in our basic needs within law. We have been customers in almost a year, and have seen som... See more
Company replied
Pocketlaw really stands out from other CLM tools with its powerful AI features and user-friendly design. And the onboarding team is great! A must-have for any business aiming to optimize legal operati... See more
Company replied
Absolutely amazing product
Absolutely amazing product, intuitive and stacked with great features. Amazing on-boarding as well, the team has been helpful and accommodating.
27 June 2025
Unprompted review
Reply from Miramis Technologies
Hi David,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying Pocketlaw and finding the platform intuitive and full of useful features. It’s great to know the onboarding experience has been smooth and that our team could be there to help.
We’re excited to continue supporting you and your legal work - and we’re always here if you need anything.
/Team Pocketlaw
The AI assistant is a gamechanger
We use Pocketlaw to automate contracts and streamline our review process with AI. It's also been a real game changer during renewals and renegotiations. The AI assistant has made our entire team more efficient and more engaged in contract management, and Pocketlaw has quickly become a vital tool for us.
26 June 2025
Unprompted review
Reply from Miramis Technologies
Hi Patrick,
Thank you for sharing this amazing feedback! We’re so happy to hear that Pocketlaw - and especially our AI assistant - has been a game changer for your contract processes, from automation to renewals. Knowing that it’s made your team more efficient and engaged is exactly the kind of impact we strive for.
We look forward to continuing to support your work and helping you get even more value from Pocketlaw.
/Team Pocketlaw
Our teams love this product
Our teams love this product! The contact workflows are very user-friendly and seamlessly integrated with e-signing and a comprehensive contract repository solution.
10 July 2024
Unprompted review
Reply from Miramis Technologies
Hey,
Thank you for your wonderful feedback! We’re delighted to hear that your teams love using Pocketlaw and that our workflows, e-signing, and contract repository are making things easier and more seamless for you.
It’s great to know the platform is helping your team work more efficiently - we’re excited to keep delivering value for you.
/Team Pocketlaw
Great product and the structured…
Great product and the structured onboarding made it very smooth to roll out in all teams.
17 July 2024
Unprompted review
Reply from Miramis Technologies
Hi Mathias,
Thank you for your kind words! We’re thrilled to hear that you’ve had such a smooth rollout across all teams and that our structured onboarding made the process easy.
We’re excited to keep supporting you and your teams as you get the most out of Pocketlaw.
/Team Pocketlaw
Wish I had this product a year ago
Wish I had this product a year ago! Moved to Pocketlaw from another CLM and the customer team made our transition super easy.
1 July 2024
Unprompted review
Reply from Miramis Technologies
Hi Oscar,
Thank you for the great feedback! We’re so glad to hear that the transition to Pocketlaw was smooth and that our team could make it easy for you. We only wish we could have been there for you a year earlier too!
We’re looking forward to supporting you and your team as you continue to grow with Pocketlaw.
/Team Pocketlaw
Fantastic service for a great price
Fantastic service for a great price! Highly recommended!
7 June 2024
Unprompted review
Reply from Miramis Technologies
Hi!
Thank you for your kind words and recommendation! We’re so happy to hear that you’re finding great value in Pocketlaw and enjoying the service.
We truly appreciate your support!
/Team Pocketlaw
Pocketlaw is great
Pocketlaw is great! The customer team is amazing which made the onboarding incredibly smooth. The user-friendly interface and comprehensive feature offering has has really simplified our processes and boosted productivity. Highly recommended!
8 February 2024
Unprompted review
Reply from Miramis Technologies
Hi Felix,
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had such a smooth onboarding and that our team could make the process easy. It’s great to know the platform’s interface and features have simplified your processes and boosted productivity.
We really appreciate your recommendation and look forward to supporting you further.
/Team Pocketlaw
Pocketlaw really stands out from other…
Pocketlaw really stands out from other CLM tools with its powerful AI features and user-friendly design. And the onboarding team is great! A must-have for any business aiming to optimize legal operations.
27 June 2024
Unprompted review
Reply from Miramis Technologies
Hi Hedvig,
Thank you for your fantastic feedback! We’re so glad to hear that Pocketlaw’s AI features, intuitive design, and onboarding experience have stood out for you. Helping businesses optimise their legal operations is exactly what we’re here for.
We’re excited to keep supporting you on that journey.
/Team Pocketlaw
Avoid
Not a serious company. Refuses to give out phone numbers to the support department. Tricks its users into long subscriptions that cannot be canceled. Avoid.
1 August 2023
Unprompted review
Reply from Miramis Technologies
Hi Albin,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience at the time. Since then, Pocketlaw has gone through a major transformation - including a new product direction, improved customer service, and updated subscription terms to ensure full transparency and flexibility for our customers.
We take your concerns seriously and would like the opportunity to address them directly. Please reach out to us at support@pocketlaw.com so we can discuss your case and see how we can make things right.
/Team Pocketlaw
Would not recommend this to anyone
Would not recommend this to anyone. Stay away. Horrible tool, horrible support!
27 March 2023
Unprompted review
Reply from Miramis Technologies
Hi Sebastian,
Thank you for sharing your feedback, and we’re genuinely sorry to hear about your past experience. Since then, we’ve made significant changes at Pocketlaw - including launching a completely new product, upgrading our AI capabilities, and overhauling our customer support to ensure fast, helpful, and personal assistance.
We’d really appreciate the chance to learn more about your experience and see if there’s anything we can do to make it right. Please feel free to contact us directly at support@pocketlaw.com.
/Team Pocketlaw
Can´t handle their own agreements
I started to use PocketLaw 2 years ago. Everytime I have used the tool, new restrictions in our subscribtion has come up.
About 18 months ago I got a new deal to be able to use the templates I needed. But this fall they charged twice the price we agreed on.
In our agreement it said nothing about the price beeing limited in time. And the account manager promised me to repay the amount that wasn't agreed on.
But since then the company has stopped answering my emails.
So NO this is not a serious business. Helping companys with agreements and policys, but can't handle their own?
To bad when it´s a good idea and the templates are usefull (when you're aloud to get to them).
20 March 2024
Unprompted review
Reply from Miramis Technologies
Hi Jennie-Lie,
Thank you for taking the time to share your experience. We’re truly sorry for the frustration and lack of follow-up you describe. This feedback relates to a period before Pocketlaw went through a major transformation - including a new product, updated subscription terms, and a complete overhaul of our customer service.
We take situations like yours very seriously and would like to review your case in detail to ensure it’s resolved. Please contact us directly at support@pocketlaw.com, and we’ll prioritise looking into this for you.
We appreciate you highlighting that you found the idea and templates useful, and we hope we can rebuild your trust.
/Team Pocketlaw
Intuitive and ease-to-use
Our experience with Pocketlaw is good. It is an intuitive, easy-to-use but also complex solution that covers in our basic needs within law. We have been customers in almost a year, and have seen some development within the system (hope to see some more, though).
However, they are now raising prices quite extensively and we hope to get value for the money even in the future and continue having an open dialogue when necessary.
1 March 2024
Unprompted review
Reply from Miramis Technologies
Hi Rasmus,
Thank you for sharing your honest feedback and for being with us for almost a year. We’re happy to hear that you find Pocketlaw intuitive and easy to use, while also covering your legal needs.
We understand your concerns about pricing and want to assure you that we’re committed to delivering even more value through continued product improvements and open communication. We’ve made significant updates recently and have more developments on the way, and we look forward to sharing them with you.
Thank you again for your trust and partnership.
/Team Pocketlaw
The product lacks in many ways and…
The product lacks in many ways and actually creates more frustration.
Creating contracts is on par with other solutions except you can only work with 1 document at a time.
I've used free tools with better folder structure & bulk action features..
15 January 2024
Unprompted review
Reply from Miramis Technologies
Hi John,
Thank you for sharing your thoughts. We’re sorry to hear that your experience with Pocketlaw didn’t meet your expectations at the time. Since then, we’ve launched a completely new version of our product with improved document management, better folder structures, bulk actions, and enhanced AI capabilities - all designed to make contract work faster and less frustrating.
We’d be happy to walk you through the latest updates to see if they address the points you’ve raised. Please feel free to reach out to us at support@pocketlaw.com if you’d like to reconnect.
/Team Pocketlaw
Easy to use
Easy to use, intuitive and with elaborative explanations to choices to make
31 January 2024
Unprompted review
Reply from Miramis Technologies
Hi Jesper,
Thank you for your kind words! We’re glad to hear that you find Pocketlaw easy to use and appreciate the clear explanations throughout the platform.
We look forward to continuing to support you and your legal work.
/Team Pocketlaw
Everything from the demo team going…
Everything from the demo team going over the platform to then when we used the platform and started migration to it, how easy it became very quickly to streamline what was taking us hours before.
5 February 2024
Unprompted review
Reply from Miramis Technologies
Hi James,
Thank you for sharing your experience! We’re so pleased to hear that the onboarding and migration process went smoothly and that Pocketlaw has helped you streamline tasks that previously took hours.
It’s great to know the platform is making such a difference for your team, and we look forward to continuing to support you.
/Team Pocketlaw
Same bad experience as rest of reviews…
Same bad experience as rest of reviews…
Overpromise and fool you in on subscription that is not needed. When you just require one or two templates.
I have also heard that they have toxic management causing people to leave the company. Makes sense in a way.
1 May 2023
Unprompted review
Reply from Miramis Technologies
Hi Ole,
Thank you for sharing your feedback. We’re sorry to hear about your past experience and the impression it left. Since that time, Pocketlaw has undergone significant changes - including a new product direction, updated subscription options to better fit different needs, and a renewed focus on transparent, customer-first service.
We also take any concerns about our workplace culture seriously and are committed to fostering a healthy, supportive environment for both our customers and our team.
If you’d like, we’d be happy to review your past case to see if there’s anything we can do to address it. Please reach out to us at support@pocketlaw.com.
/Team Pocketlaw
Scam and useless
Scam and useless! They lock you in a subscription that you can't get free from. They also change the product so they don't deliver what you signed up for. All staff are quiting and they dont answer your e-mails. Total waste of money!
12 December 2023
Unprompted review
Reply from Miramis Technologies
Thanks for providing your feedback, Victoria. We are always striving to improve and your input is very valuable to us.
Regarding the terms for our subscription plans, they are in line with industry standards with a 12 months subscription period and a 90 day written notice period. The terms are clearly communicated and agreed upon as one is becoming a Pocketlaw customer. You can always find more information regarding this on our website.
I'd also like to mention that there's been a lot of exciting updates to Pocketlaw recently, and our team would be happy to show you around with a personal platform demo if you want to explore the power of Pocketlaw.
If you have any other questions please feel free to email us at support@pocketlaw.com. Take care!
Worst Start-Up - un-tested software VERY EARLY STAGE
This is the worst start-up experience I ever had. Since Christmas, I am struggling with them to fix THEIR issues. As a client, you feel like a guinea pig like in a Kindergarten!!! There was not ONE occassion I could think of where there was no bug, no feature, no missing tool, no login issues, no unexpected changes in their software. It led to the fact that today - yes it´s a bank holiday but I expect that the platform works there as well - I could not create a contract the THIRD time now. Today the login does not work, for instance. Last weeek I received an email with "changes" not mentioning which changes, and getting the response everything would be the same. Another time very profound features of a consultancy agreement, such as retainer fee, were missing. I have seen a lot in my life in different countries, but never such a chaotic start.up and software like this with 80-90% of bugs ALWAYS when I log in or want to use it. They are friendly and try ot fix it by WHO PAYS MY TIME serving as a "test client"? I can´t believe they got a A Series funding! I am not surprised investors lose a lot of money, since they only look at business plans instead of USING the software. I only can advise to go back to the roots and test the tools BEFORE they throw it on the market, and not create new changes over and over again. It feels like operating at a "living" patient without narcosis.
1 May 2023
Unprompted review
Reply from Miramis Technologies
Hi Fe,
Thanks a lot for taking the time provide your feedback by leaving us a review. We are very sorry to hear that you are not satisfied and I have passed your comments on to our team.
There's been a lot of exciting updates to Pocketlaw, and we are happy to show you around the Platform with a personal demo if you want to. If you have any other questions please feel free to email us at support@pocketlaw.com. Take care!
Feels like a bit of a scam as they lock…
Feels like a bit of a scam as they lock you into long subscriptions and they will not let you unsubscribe
15 March 2023
Unprompted review
Reply from Miramis Technologies
Hi Marcus,
We are very sorry to hear that you are not happy with your experience as a Pocketlaw user. We are always striving to improve and your input is of high value to us.
Regarding the subscription, the terms are in line with industry standards with a 12 months subscription period and a 90 day written notice period. The terms are clearly communicated and agreed upon as one is becoming a Pocketlaw customer. You can always find more information regarding this on our website.
If you have any other questions please feel free to reach out at support@pocketlaw.com.
Useless and scammy
A great idea, but currently useless. The app is basically a collection of contract templates in combination with a text editor so bad it will make you long for the original Microsoft Word.
Since the contracts are just templates, it means they will never fully fit your needs. You will always need to add and change stuff, which is next to impossible in their editor, and also means that you still need to have your own lawyer making sure any addition is legally valid and enforceable.
The tool is a waste of money, and outright dangerous as the way it's structured makes you believe that the additions you make to the contracts are legally valid.
Another thing to beware of is that they sign you up for a year on the spot, and you can't change your subscription even two days after you signed up. I guess otherwise too many people would leave after first time trying it. Scammy behavior, which should reduce anyone's trust in their legal expertise.
3 March 2023
Unprompted review
Reply from Miramis Technologies
Hi Jakob and thanks a lot for taking the time to review us and provide your valuable feedback. We are sorry to hear that you are not satisfied and I have passed your comments on to our team.
Regarding the terms for the subscription, they are in line with industry standards with a 12 months subscription period and a 90 day written notice period. The terms are clearly communicated and agreed upon as one is becoming a Pocketlaw customer. You can always find more information regarding this on our website.
I'd also like to mention that there's been a lot of exciting updates to Pocketlaw recently, and we are happy to show you around with a personal platform demo if you want to. If you have any other questions please feel free to email us at support@pocketlaw.com. Take care!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.