Mish Mash Reviews 

345
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, particularly jeans and chinos, noting their durability and excellent fit. Many reviewers also highlight the appealing style and design of the clothing, making them a preferred choice for various occasions. The delivery service is frequently commended for being quick, efficient, and reliable, with many purchases arriving on time and well-packaged. However, some customers also noted occasional issues with sizing, finding certain items to be larger or longer than expected despite ordering their usual size. Despite these minor concerns, the company's customer service is generally praised for making returns and exchanges easy and hassle-free.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items like jeans and chinos... See more

Quality

People report positive experiences with quality, consistently praising the high quality of jeans, chinos, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and... See more

Service

Customers had positive experiences with service, often highlighting its excellence and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The shorts as always are great …….been wearing them for a few years and Mish Mash are the suppliers of choice for me. However, what made this a five star review was Lynsi in your client service depart... See more

Company replied

Rated 5 out of 5 stars

Tried these trousers on in Twist & Shout shop in Ipswich but unfortunately they didn’t have my size in stock so went online to purchase my correct size in the colour I required. Lovely fitting pair of... See more

Company replied

Rated 5 out of 5 stars

Just lovely jeans, well made, comfortable, long lasting, have 5 pairs and the first pair are still going strong. Fast delivery and good communication all the way. Thank you

Company replied

Rated 5 out of 5 stars

The customer service was exceptional. The first pair felt too big on hubby. There was no issue getting an exchange. They are beautiful jeans

Company replied


Company details

  1. #12 of 36 best companies in Fashion designer
  2. #40 of 74 best companies in Clothing supplier

Written by the company

Mish Mash Jeans, founded in 1990, create distinct hand finished collections that draw inspiration from current British fashion and a strong denim heritage.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(345)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely shirt

Lovely shirt, quality garment.

17 February 2024
Mish Mash logo

Reply from Mish Mash

Thank you for leaving this review, we are very pleased to hear you loved the Hail shirt!

Best wishes,
Olivia

Rated 5 out of 5 stars

Good jeans

Good jeans. Fit well.

4 February 2024
Mish Mash logo

Reply from Mish Mash

Hi Graham,

Thank you, we're very pleased you like our hawker jeans! much appreciated.

Kind Regards,
Olivia

Rated 5 out of 5 stars

I quality product

I quality product, great fit. Delivered on time. Easy to get hold of via email. Contacted me to resolve a supply issue and offered me alternatives. Quick to refund when the originally ordered item was no longer available.

9 February 2024
Mish Mash logo

Reply from Mish Mash

We really appreciate you leaving this review. Thank you for your understanding.

We look forward to hearing from you again soon!

Best Wishes,
Olivia

Rated 5 out of 5 stars

Very good double

Very good double, worth waiting for

6 February 2024
Mish Mash logo

Reply from Mish Mash

Hello,

Thank you for leaving this review. As a returning customer, we are very glad you are pleased with our jeans!

Kind Regards,
Olivia

Rated 5 out of 5 stars

GREAT JEANS

Smooth order & delivery process.

Tapered Fit Mid Stretch Max denim jeans superb fit and comfortable.

Had to return one item (no fault with item) and refund process was great

30 January 2024
Mish Mash logo

Reply from Mish Mash

Hi Stephen,

Thank you very much for leaving this review. We are pleased to hear you loved our Max jeans and found it an easy process from the beginning!

We hope to hear from you again soon!

Thanks,
Olivia

Rated 5 out of 5 stars

Quick delivery

5 February 2024
Mish Mash logo

Reply from Mish Mash

Hi Stuart,

We are glad to hear you are happy with our services! We try our best to deliver as soon as we can

Thanks,
Olivia

Rated 5 out of 5 stars

Comfortable clothes

13 January 2024
Mish Mash logo

Reply from Mish Mash

Hello,

Thank you for this review! We are happy to hear you liked our jean and polo.

Many thanks,
Olivia

Rated 5 out of 5 stars

Love the polo shorts

Love the polo shorts. Great price and good communication. Fast delivery

9 January 2024
Mish Mash logo

Reply from Mish Mash

Morning Ronnie,

Thanks for taking the time to write this review. We are very happy you like our polos and service! We hope to hear from you again in the future

Kind Regards,
Olivia

Rated 5 out of 5 stars

These just fit really well

These just fit really well, are super comfortable, look good etc.

This is the second pair I have reviewed. Bought them on the strength of the first.

Great stuff.

7 January 2024
Mish Mash logo

Reply from Mish Mash

Hi Lee,

Thank you very much for leaving this review. we are pleased to hear you love our Oto cords!

We look forward to hearing from you again.

Thank you,

Olivia

Rated 2 out of 5 stars

you did not have the stock evan when it…

you did not have the stock evan when it said you had

29 December 2023
Mish Mash logo

Reply from Mish Mash

Hello,

We are experiencing a problem with our stock system updates. We are trying to correct this issue as soon as we can. I did let you know this in the email I sent and I am happy to help find another garment to send in its place. I understand this is an inconvenience so we are really sorry for that.

If you would like us to send another garment out please do contact me on 01422 371311 or clientservice@mishmashjeans.com

Kind Regards,
Olivia

Rated 5 out of 5 stars

Good product

31 December 2023
Mish Mash logo

Reply from Mish Mash

Dear customer,

We are glad to hear you liked the product, we are looking forward to hearing from you again in the future!

Thank you,

Olivia

Rated 5 out of 5 stars

lovely gear

lovely gear , quick delivery

2 December 2023
Mish Mash logo

Reply from Mish Mash

Dear Susan,

Thank you for leaving this review! Very glad to hear you loved the garments. We look forward to hearing from you again soon.

Best wishes,
Olivia

Rated 1 out of 5 stars

Bought several pairs of these bootcut…

Bought several pairs of these bootcut jeans in Letterkenny only for the elasticity to fail resulting in rippling effect across the legs and crotch of the jeans after 6 months.Paid close to 100 euro per jeans
Will not be buying these gimmicky jeans again, really disappointed.

17 December 2023
Unprompted review
Mish Mash logo

Reply from Mish Mash

Dear John,

I am really sorry to hear you are disappointed with the jeans.

From what you have said it seems that the Lycra thread has reacted to heat, which is common if it has been tumble dried on a heat that is too high. This will also depend on the type of jean as they have different levels of thickness and stretch - following from current denim treads, jeans are more stretchy and less heavy.

With this being said, please do give me a call on 01422 371311 to discuss this as we would like to hopefully resolve this situation.

Thank you,
Olivia

Rated 5 out of 5 stars

Best stretch jeans in the country …

What a great product best stretch jeans in the country and customer service by Olivia was outstanding thank you

27 November 2023
Mish Mash logo

Reply from Mish Mash

Hi Sean,

Thank you for leaving this review, we really appreciate it! Glad to hear you loved these jeans and look forward to hearing from you in the future

Best,
Olivia

Rated 3 out of 5 stars

Great service

After receiving a pair of jeans in the size I ordered, I 'phoned Mish Mash to say they were too big.
I did not expect the level of service that came next.
Within a couple of days a new pair arrived , no fuss, no drama, just fantastic service , and they fit a treat.
Thank you Mish Mash.

2 December 2023
Mish Mash logo

Reply from Mish Mash

Dear Gary,

I am sorry to hear the jeans weren't as expected. Please do send an email to clientservice@mishmashjeans.com or give me a call on 01422371311. I hope we can send out a more suitable size for you.

Thanks

Hi Gary,

Thank you for your time on the call, we have now sent out a replacement pair of jeans and hope these are more suitable for you. Any issues, please do not hesitate to get in touch!

Thanks,
Olivia

Rated 5 out of 5 stars

Excellent service 👏

27 November 2023
Mish Mash logo

Reply from Mish Mash

Thank you John! We hope you loved your order and look forward to hearing from you again soon

Kind Regards,
Olivia

Rated 5 out of 5 stars

Great product

Great product. Easy to use website. Fast delivery. Nice people to deal with.

25 November 2023
Mish Mash logo

Reply from Mish Mash

Hi David,

Thank you for this review. We are very pleased you loved your order! Hope to hear from you again soon

Best wishes,
Olivia

Rated 5 out of 5 stars

mish mash shirts good quality product…

mish mash shirts good quality product well made
quick delivery. will use again . rob

10 November 2023
Mish Mash logo

Reply from Mish Mash

Hi Rob,

Thank you for leaving this review!

We are very pleased to hear you love the shirts and we look forward to hearing from you again soon.

Rated 4 out of 5 stars

Great fitting jeans

Great fitting jeans but quality slightly lacking but not enough to stop me purchasing more items

5 November 2023
Mish Mash logo

Reply from Mish Mash

Hi Mick,

I am sorry to hear you think the quality is lacking slightly. Please do send over an email to explain this further and I will try advise the best I can! Very glad to hear you will continue to purchase from MishMash!

Thanks,
Olivia

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