Mish Mash Reviews 

345
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent fit of the products, particularly jeans and chinos, often noting their comfort and durability. Many people highlight the speedy and efficient delivery service, with items arriving quickly and often well-packaged. The overall service experience is frequently described as excellent, including easy online processes and hassle-free returns or exchanges. Consumers often express high satisfaction, with many becoming repeat buyers and considering the brand their preferred choice for clothing. Reviewers appreciate the interesting designs and accurate sizing, contributing to a consistently positive shopping experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great style, fit, and high... See more

Quality

Reviewers consistently express satisfaction with the quality of products, highlighting items like chinos and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt and efficient delivery... See more

Service

People report positive experiences with service, often highlighting excellent and speedy delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The shorts as always are great …….been wearing them for a few years and Mish Mash are the suppliers of choice for me. However, what made this a five star review was Lynsi in your client service depart... See more

Company replied

Rated 5 out of 5 stars

Tried these trousers on in Twist & Shout shop in Ipswich but unfortunately they didn’t have my size in stock so went online to purchase my correct size in the colour I required. Lovely fitting pair of... See more

Company replied

Rated 5 out of 5 stars

Just lovely jeans, well made, comfortable, long lasting, have 5 pairs and the first pair are still going strong. Fast delivery and good communication all the way. Thank you

Company replied

Rated 5 out of 5 stars

The customer service was exceptional. The first pair felt too big on hubby. There was no issue getting an exchange. They are beautiful jeans

Company replied


Company details

  1. #12 of 36 best companies in Fashion designer
  2. #41 of 74 best companies in Clothing supplier

Written by the company

Mish Mash Jeans, founded in 1990, create distinct hand finished collections that draw inspiration from current British fashion and a strong denim heritage.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

345 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(345)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I was very disappointed when I received…

I was very disappointed when I received my order. I ordered jeans 34 waist and short length however when I received the order they had sent 34 waist and 30 L. Which where to long in the leg.

29 June 2024
Mish Mash logo

Reply from Mish Mash

Hello Stephen,
I am very sorry that the wrong leg length was sent out to you. Please use the free paid link that was sent last week. Once we receive the return we will send out the replacement as agreed.
Kind Regards
Paula

Rated 5 out of 5 stars

Simple

Efficient communications on order status and progress

4 June 2024
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Reply from Mish Mash

Many thanks for your review George

Rated 5 out of 5 stars

Excellent service as ever and a quality…

Excellent service as ever and a quality product to match

27 May 2024
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Reply from Mish Mash

Hi Ian
Thank you so much for your review, we really do appreciate it. We are so happy that you like your products and appreciate your repeat custom.
Thanks
Mish Mash Team

Rated 5 out of 5 stars

Quality shirt

Quick delivery, excellent shirt, great price.
Will definitely buy from them again.

25 May 2024
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Reply from Mish Mash

Hi Kevin
Thank you so much for taking the time to review you recent purchase and we are so happy you are pleased with your purchase. We look forward to your next order.
Thanks
Mish Mash Team

Rated 5 out of 5 stars

Great products and fast delivery

Great products and fast delivery

15 May 2024
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Reply from Mish Mash

Hi Greg. Thank you for your review, its great to hear you were happy with your order, kind regards Mish Mash Team

Rated 5 out of 5 stars

I needed to send the first one back due…

I needed to send the first one back due to it being to big, I received the next size down 2 days later which fits very well and for the money is a quality shirt.

28 April 2024
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Reply from Mish Mash

Hi Gary,

Thank you very much for this review. We hope to hear from you again soon!

Kind regards,
Olivia

Rated 5 out of 5 stars

Great cargo chinos

I bought these in navy. They look and fit very well so ordered more in khaki. They came quickly and have the wonderful benefit of a stretchy fitting waist. Highly recommended

6 May 2024
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Reply from Mish Mash

Hi Jeremy,

Thank you very much for the great review! We are very pleased to hear you love our new Tiden cargo pants.

Many thanks,
Olivia

Rated 5 out of 5 stars

All went great

All went great, as expected.

25 April 2024
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Reply from Mish Mash

Hi Martin,

Thank you very much for your review, very glad to hear you loved your Lot XX Light jeans!

Hope to hear from you again soon.

Kind Regards,
Olivia

Rated 3 out of 5 stars

Stain On Item

The shirt I ordered arrived with a stain on the front, luckily I spotted this before I removed the tags. I am now awaiting a replacement which is being processed. The other 2 items I ordered were of good quality.

3 April 2024
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Reply from Mish Mash

Hi Bernard,

My apologies again for the quality issue on the shirt. We will investigate this once we receive your return and send out the replacement asap for you. Very glad to hear you were happy with the other 2 items you received. I hope to hear from you again in the future!

Many Thanks,

Olivia

Rated 5 out of 5 stars

Excellent and prompt help when I…

Excellent and prompt help when I accidentally ordered

19 March 2024
Mish Mash logo

Reply from Mish Mash

Hi David,

Thank you very much for your review! Happy to hear you were pleased with your order and our service.

Many thanks,
Olivia

Rated 5 out of 5 stars

Prompt service and No Hassle returns

Prompt service and No Hassle returns
Will definitely use this company again

16 March 2024
Mish Mash logo

Reply from Mish Mash

Hello,

Thank you very much for the positive feedback! we are looking forward to hearing from you again.

Many thanks,
Olivia

Rated 2 out of 5 stars

Clothes fine - delivery less so

Postage not paid in full so I had to go online and pay an additional £2.50

2 March 2024
Mish Mash logo

Reply from Mish Mash

Hello,

I am really sorry that you had to pay this, this is definitely not our normal delivery procedure. I have got in touch with the courier and will resolve this with you personally by email/over the phone. There should have been no extra charges as the cost would have been covered by us pre-delivery.

Thank you for your patience whilst I look into this matter.

Kind Regards,

Olivia

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