Miss Exotic Reviews 152

TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

I must admit I really was sceptical- after i had placed my order and saw where it was shipping from my heart sank- then I saw identical products listed through other companies in Instagram ads and st... See more

Rated 1 out of 5 stars

Paid £49 for a chemise style body, with laces. Looked stunning in the advertising. Absolute rip off. Not worth more than a tenner. Dreadful quality. Beyond dissapointed. Wish id read the reviews be... See more

Rated 1 out of 5 stars

Half of what I ordered did not show up, when the order was already late as it was. The company said they'd check their inventory, but I still haven't received so much as a message about them either f... See more

Rated 3 out of 5 stars

Disappointing quality, very over priced, wish I read the reviews. Has a really bad smell too.

Company details

  1. Lingerie shop

Written by the company

Miss Exotic is a lingerie brand inspired by and created for the most vibrant, fun, and fearless women all over the world. All of our pieces are crafted with love using patterns, textures, and quality fabrics. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable wear.


Contact info

3.0

Average

TrustScore 3 out of 5

152 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ignoring my returns request

Really liked the products I received, but I ordered multiple sizes and have tried to return them the sizes which didn’t fit. There’s no easy way to sort the return yourself and you need to email them to request a return, which I’ve done three times with no response from them. Very annoying.

2 December 2024
Unprompted review
Rated 1 out of 5 stars

You pay extra for a quick delivery…

You pay extra for a quick delivery “8-15day’s”I’m still waiting after 40 days. They also keep sending me emails with “leave a feedback” “send us a photo” about what?

Yawen tracking is stuck on the 23 of November.

I want my money back.

24 October 2024
Unprompted review
Rated 1 out of 5 stars

The body suit is defective

The body suit is defective; the legs are at a 90 degree angle to the shoulders so the legs get twisted up & doesn’t fit; I want my money back; do you want the body suit back

8 October 2024
Rated 5 out of 5 stars

Excellent customer service!

I had a sizing question before ordering, and the customer service team was so helpful and responsive. The pieces I got fit perfectly and look stunning. It’s clear they care about their customers, and I’ll be a loyal customer for sure!

9 September 2024
Unprompted review
Rated 2 out of 5 stars

Everything was too tight

The sizing of the clothes runs too small. I typically wear a size 40-42 and ordered a size L, but everything was too tight. However, I must say that the quality of the items is really good. Just be mindful of the sizing when you order!

8 October 2024
Rated 5 out of 5 stars

Super comfortable and stylish!

I didn't think I'd find lingeria that’s both comfortable AND cute, but these pieces nailed it! I can wear them all day without any discomfort, and they look amazing. 10/10 recommend!

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Super happy with my purchase!

Ordered two sets, and both fit perfectly! The colors are so bright and the fabric is incredibly soft and comfortable to wear all day. The only thing I’d say is shipping took a little longer than expected, but customer service was super helpfull when I reached out. Overall, happy with everything and looking forward to my next order. 😊 Thanks!

22 October 2024
Unprompted review
Rated 1 out of 5 stars

I received only 2 out of the 3 sets…

I received only 2 out of the 3 sets that I ordered. One was sized large but was too small. Only one of them fit. Very disappointed with the whole experience

18 September 2024
Miss Exotic logo

Reply from Miss Exotic

Hello Dear,

We’re sorry to hear that you didn’t receive one of the items from your order. It seems there was a mistake during the shipping process, and we apologize for the inconvenience. However, we did ship all the items in size Large, just as you ordered.

Please reach out to us, as we haven’t received any contact from you yet, and we’d love to resolve this for you.

Thank you!

Rated 2 out of 5 stars

Broke in the first 2 minutes

Broke in the first 2 minutes

13 September 2024
Miss Exotic logo

Reply from Miss Exotic

Hello Dear

We’re sorry to hear about your experience. The material used in this product is a sheer, transparent, and soft fabric, which is designed to be delicate.

Because of its delicate nature, it’s important to handle it gently, as applying too much force can cause it to tear.

Thank You!

Rated 1 out of 5 stars

I am still waiting on my order

I am still waiting on my order.
Many emails and telephone call
Still no progress

11 September 2024
Miss Exotic logo

Reply from Miss Exotic

Hello Dear

Hope you are doing well
The package couldn’t be delivered as it couldn’t reach your address.

Our support team provided instructions on how to contact USPS (United States Postal Service), but we didn’t receive any response from you.

If you would like the package to be redelivered, we’re happy to send another one. Please contact us at contact@missexotic.com.

Kind Regards!
Miss Exotic Team

Rated 5 out of 5 stars

Love the variety!

I really enjoy the variety in styles they offer. The quality feels great, and the textures are super comfortable to wear. customer service was helpful too, tho shipping could be faster. will definetly be coming back again! 😍

4 October 2024
Unprompted review

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