I initially thought that I had contacted Santander _ where my payment was borrowed from. So then Mis_s_sold Expert took over and convinced me to continue. Very quickly and well informed I was please... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted this company to review two car finance agreements I had taken out in the past, to see if there was any potential money to reclaim. From the start, they were professional, clear, and ex... See more
Company replied
Whilst I agree that the service was straight forward and easy to follow. I would like to say that on Monday 20 April 2026, within the cooling-off period, I sent you an Email cancelling my contract and... See more
Company replied
I was sceptical at contacting someone as you hear of scams all the time but Mis-sold Expect have put my mind at ease. They have kept in contact with me through all the process they have done so far i... See more
Company replied
Company details
Written by the company
At Mis-sold Expert, we believe everyone deserves fair treatment. We’re a Claims Management Company dedicated to helping people understand and pursue claims when they’ve been misled or treated unfairly by businesses. Our approach is simple: no jargon, no confusion — just clear guidance every step of the way. We know the world of claims can feel overwhelming, so we focus on making the process easy to follow, giving you the knowledge and confidence to make informed decisions. Trust is at the heart of everything we do. We take the time to explain your options, answer your questions, and support you throughout your claim.
Contact info
19 Spring Gardens , M2 1FB, Manchester, United Kingdom
- info@mis-soldexpert.co.uk
- missoldexpert.co.uk
4.3
Excellent
362 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple to set up and get things moving
Simple to set up and get things moving. Will see what happens.
4 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Thomas, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Jason, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I have submitted my drivers license and…
I have submitted my drivers license and facial recognition to you but I am receiving e/mails from you saying my claim is at risk if I fail to submit documents, why when I have already completed this part of the process
Regards, Kay Nicholson
7 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Kay, thank you for taking the time to leave us a review. We're sorry to hear your experience hasn't lived up to our expectations.
We are now aware of an issue with our system updating when an ID has been submitted, and we're working on a fix for this. In the meantime, I can confirm that we have received your ID verification, and your claim is continuing to progress.
We sincerely apologise for any inconvenience caused and hope your experience is smoother from here on out.
If you have any questions or need any support from our team, please get in touch with us at info@mis-soldexpert.co.uk
This service is excessivley time…
This service is excessivley time sensitive. I don't live on my phone! I check my mails morning and night but you don't give enough time to get to the mails. I had 5 cases, I'll use another service
6 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Derek, thank you for taking the time to leave us a review. We're sorry to hear your experience hasn't met our expectations on this occasion. We've requested some more information through Trustpilot to enable us to investigate this properly, as we can't find you in our system using your username.
Simple and easy application
Easy application made and yes they found details I had no longer records of.
Easy paperwork to set things in motion.
3 April 2026
Unprompted review
Reply from Mis-sold Expert
Thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Quick response
When I approached, they quickly found my two cars agreements.
31 March 2026
Unprompted review
Reply from Mis-sold Expert
Hi Arumugam, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Alan, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Avoid
Uploaded everything I was asked to do, told it had been accepted and for the last few days been bombarded with emails telling me I have to do it again. I’ve just decided to leave it and try another company who might be able to do things just once.
After reply - you asked me to reach out to you and left an email address. I have contacted you on that email address and been asked yet again for my id. I have confirmation you already have my id yet still after everything you’re still asking for it again. I’ve cancelled the claim with you and moved to another company who hopefully will know how to do their job and respond to clients in a timely manner.
Let’s hope trustpilot know I’ve been in contact and don’t delete this like they do on so many reviews.
6 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Carl, thank you for your review. We're sorry to hear your experience hasn't met our expectations on this occasion. We've requested some more information from you through Trustpilot to enable us to investigate further and see what went wrong with our communications system.
In the meantime, please reach out to info@mis-soldexpert.co.uk with any questions or to confirm your cancellation and ensure you're removed from all comms.
The application process was straight…
The application process was straight forward and we'll thought out. Would highly recommend this company.
Stephen
3 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Stephen, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
So far for now I can’t make a proper or…
So far for now I can’t make a proper or very good review because I didn’t receive get my money if my lender charge me more maybe after I get my money thanks
5 April 2026
Unprompted review
Reply from Mis-sold Expert
Thank you for leaving a review. We really appreciate you sharing your experience so far. We understand the process can feel a little slow at this stage while the FCA implements the compensation scheme, but your claim is still moving in the right direction.
If there was anything specific that didn’t meet your expectations, we’d really like to understand so we can improve. You’re always welcome to reach us at info@mis-soldexpert.co.uk.
Everything was so easy fromtart to finish
Everything was so easy from start to finish
5 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Brian, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
All very easy for all very easy
All very easy for the initial application. Will see if anything comes out from my historical finance agreements.
5 April 2026
Unprompted review
Reply from Mis-sold Expert
Thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Didn’t want to take part in any claim after 1st day of looking into it
I’ve filled out some questions regarding a claim but the next day I asked for this to be removed as I don’t want to take part in any claim & a confirmation back but I still keep getting questions regarding a claim. Can you please for the 5th time stop with correspondence & take me off your system. Thank you
1 April 2026
Unprompted review
Reply from Mis-sold Expert
Thank you for taking the time to share your thoughts. We're sorry to hear that your experience hasn't lived up to our expectations on this occasion. We can confirm your claim has been cancelled, and you should no longer receive any communication or questions. We apologise again for any inconvenience caused.
so far you have named 3 better than…
so far you have named 3 better than others just hope you can get me a result
2 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Stuart, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
At this point of time I am waiting for…
At this point of time I am waiting for an update but they seem to be following up on my claim
4 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Larry, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Good so far
Good so far. Feel I could give a better review once the process is fully completed.
4 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Garth, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I’ve only just recently submitted my details
I’ve only, just recently, submitted my details and yet to receive any kind of response. I can only say that the process of submission was very simple, quick and stress free. So far, very impressed, but early days.
1 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Peter, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Far too many Personal Details required.
Far too many Personal Details required.
I have no intention of submitting my Photo ID to some random ad off FaceBook.
1 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Jerry, we're sorry to hear this. We understand that it’s intimidating to share your personal information online. We only ask for what’s needed to locate your agreements, and everything is handled securely under FCA regulation, in line with GDPR and UK Data Protection Legislation. We’re also registered with the ICO. If you want to know exactly how your information is used, just let us know and we can break it down.
So far so good
So far so good
My claims have yet to be processed but the form was easy to use
4 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mark, thank you for leaving a review. We really appreciate you sharing your experience so far. We understand the process can feel a little slow at this stage while the FCA implements the compensation scheme, but your claim is still moving in the right direction.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
The website was easy to use
The website was easy to use. The company emailed me back straight away. Hoping that they will come forward with a review as to how much we are likely to be able to claim and a understanding of the fee that the company are likely to charge. Hopefully the process will be quick and easy.
4 April 2026
Unprompted review
Reply from Mis-sold Expert
Thank you for leaving a review. We really appreciate you sharing your experience so far. We understand the process can feel a little slow at this stage while the FCA implements the compensation scheme, but your claim is still moving in the right direction.
If you have any questions about the claim process or the fees involved, please feel free to get in touch with us at info@mis-soldexpert.co.uk, and a member of our team will be happy to help.
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