I initially thought that I had contacted Santander _ where my payment was borrowed from. So then Mis_s_sold Expert took over and convinced me to continue. Very quickly and well informed I was please... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted this company to review two car finance agreements I had taken out in the past, to see if there was any potential money to reclaim. From the start, they were professional, clear, and ex... See more
Company replied
Whilst I agree that the service was straight forward and easy to follow. I would like to say that on Monday 20 April 2026, within the cooling-off period, I sent you an Email cancelling my contract and... See more
Company replied
I was sceptical at contacting someone as you hear of scams all the time but Mis-sold Expect have put my mind at ease. They have kept in contact with me through all the process they have done so far i... See more
Company replied
Company details
Written by the company
At Mis-sold Expert, we believe everyone deserves fair treatment. We’re a Claims Management Company dedicated to helping people understand and pursue claims when they’ve been misled or treated unfairly by businesses. Our approach is simple: no jargon, no confusion — just clear guidance every step of the way. We know the world of claims can feel overwhelming, so we focus on making the process easy to follow, giving you the knowledge and confidence to make informed decisions. Trust is at the heart of everything we do. We take the time to explain your options, answer your questions, and support you throughout your claim.
Contact info
19 Spring Gardens , M2 1FB, Manchester, United Kingdom
- info@mis-soldexpert.co.uk
- missoldexpert.co.uk
4.3
Excellent
362 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good so far apart from this
Good so far apart from the fact that I keep getting emails asking for my ID yet I have provided it and it has been accepted!
9 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Denise, thank you so much for taking the time to share this. We apologise for the repeated ID requests. This bug has now been identified, and we're in the process of resolving it.
We hope the rest of your experience is smooth, but if you ever have any questions, we’re always here to help. Thank you for choosing Mis-sold Expert.
Quick to respond to initial enquiry and easy to complete documentation.
Quick to respond to my initial request to act on my behalf in seeking compensation, if applicable, in respect of mis-sold car finance. Easy to complete information required and well laid out T&Cs. Good at updating on progress. Too early as yet to know whether successful.
6 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Alana, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Very easy to start the process.
Very easy to start the process which found my agreements very quickly.
9 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Clive, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Mis- sold expert.
Company was on the case very quickly. I was kept updated at every stage and made aware of progress throughout.
Too early to assess outcomes yet but so far so good.
9 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Charles, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I wasn’t going to bother !
I wasn’t going to bother , but this way I’ll know if I’ve paid too much, especially when I’ve had 4 or 5 cars over the years .
9 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mr Genery, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Unfortunately,I cannot write an honest…
Unfortunately,I cannot write an honest review because I filled out my forms about 3 weeks ago which was acknowledged and I received a refund no ,but have had no correspondence since
17 March 2026
Unprompted review
Reply from Mis-sold Expert
Hi Lisa, we're sorry to hear you don't feel as though you've been kept informed as to how your claim is progressing. I can see that we sent you can update on the 27th March and then some general industry updates on the 1st and 3rd of April.
I would like to assure you that your claim is underway and our team are actively reviewing it.
If you have any specific questions, please feel free to get in touch with our team at info@mis-soldexpert.co.uk or call us on 0161 567 8822.
If your experience improves as we continue to support you, we’d be grateful if you might consider updating your review - but only if it feels right for you.
So far so good been
So far so good been very helpful and informative keeping me informed as to what's going on very happy so far
9 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Denis, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
My claim experience.my claim
It was so easy to make my claim, wasn’t going to bother with it at first when it said it would only take a few minutes I was a bit dubious but it did actually only take about 10 minutes, nothing to do now only wait for the outcome.
8 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Lesley, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
It was very easy and l don't have time…
It was very easy and l don't have time to make a claim myself.
18 March 2026
Unprompted review
Reply from Mis-sold Expert
Hi Colin, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi John, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
This has been an easy process so far
This has been an easy process so far. My initial application was simple and I received a response quickly. I responded with a change in my personal details and again I received a response in acknowledgment. I’m now waiting to see what happens next. Thank you.
8 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Lynda, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
It was so easy to fill the forms and…
It was so easy to fill the forms and was so quick with a response back...
5 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi David, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Excellent so far
Excellent so far, easy to start application and security biometric check, just awaiting the next stage.
Very pleased with the service so far.
8 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Anthony thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
All very straightforward forward,
All very straightforward forward,
Thank you Mark
4 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mark, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Musharaf, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Mis-Sold Expert
I got in touch with Mis-Sold Expert to Investigate as to whether I had a claim or not, as I have used finance companies to buy my previous cars. Mis-sold Expert was able to get in touch with me immediately to tell me that I had a possible claim. Excellent company who appear to know what they are talking about.
4 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi David, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Early days but so far so good
Early days but so far so good. Very quick response and found all my details so very quick too so first impressions very good. Hopefully the following stages are going to happen soon too.
7 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Daphne, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert.
Very easy to start the process
So far its been very easy to send Mis-soldexpert some basic information. They have confirmed 5 different companies used since 2014. I am curious to the outcome and await further contact.
6 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Brian, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert.
So far so good with this company……..
So far so good with this company and emails kept to a minimum! Keep up the good work👍
6 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Darren, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert.
Reply from Mis-sold Expert
Thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
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