I was a little sceptical when I first applied but once I had spoken with the lovely Hollie B I felt very reassured. She explained the process really well and gave me a realistic idea of how long the i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sham A was very polite from the word get go !. I could tell that she has a professional touch to the job in how she handled my not so trusting response when we first spoke as the number came throug... See more
Company replied
I am at the start of the claim process with Mis-Sold Expert and today I received a Welcome call from Hollie. We had a very great conversation. Hollie was professional and very clear whilst also bein... See more
Company replied
Tony was very helpful, by going through all the procedure that Mis-Sold Experts would have to do before going ahead with my claim, which can take time, and can take us into 2027 before they can pr... See more
Company replied
Company details
Written by the company
At Mis-sold Expert, we believe everyone deserves fair treatment. We’re a Claims Management Company dedicated to helping people understand and pursue claims when they’ve been misled or treated unfairly by businesses. Our approach is simple: no jargon, no confusion — just clear guidance every step of the way. We know the world of claims can feel overwhelming, so we focus on making the process easy to follow, giving you the knowledge and confidence to make informed decisions. Trust is at the heart of everything we do. We take the time to explain your options, answer your questions, and support you throughout your claim.
Contact info
19 Spring Gardens , M2 1FB, Manchester, United Kingdom
- info@mis-soldexpert.co.uk
- missoldexpert.co.uk
4.5
Excellent
599 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was contacted by Hollie B from…
I was contacted by Hollie B from Mis-sold expert, to begin conversations with regards a claim. Hollie was informative and explained the next steps to be taken.
I look forward to dealing with Hollie in the future
14 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi John, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
My experience was brilliant hollie made…
My experience was brilliant hollie made everything easy and clear to understand and very helpful friendly bubbly thank you very much
16 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Matt, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
hollie buxton was so professional and…
hollie buxton was so professional and polite explained everything in detail
16 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Robert, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Rabih, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I spoke to the lovely Hollie
I spoke to the lovely Hollie, very friendly, knowledgeable, helpful polite lady,
Explained everything very clearly to me & answered all my questions.
Great customer service Hollie. Thank you.
15 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Anne, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Lee, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Had a call from Hollie and it was a…
Had a call from Hollie and it was a lovely experience no aggressive pushing pitch very informative and a very professional manner and attitude to the job thanks Hollie for your help and guidance in the process!! 👍
15 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi David, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Update call
Hollie rang today with an update on how my claim was progressing and next steps going forward. Informative and helpful
11 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Marcia, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I had a phone call from Tony today
I had a phone call from Tony today, he was lovely. Tony explained everything detail and wasn’t rushed in anyway.
15 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Debbie, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Luke W explained each stage involved in…
Luke W explained each stage involved in the application.
His approach gave me confidence that I had chosen the correct company.
14 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Adrian, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Nigel, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I was a little sceptical when I first…
I was a little sceptical when I first applied but once I had spoken with the lovely Hollie B I felt very reassured. She explained the process really well and gave me a realistic idea of how long the investigation would take and what to expect along the way. Hollie was super friendly and approachable and was able to answer any questions I had. Thank you for your help and assistance 👍
11 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi N, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Up to now all good
10 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Car finance
Having conversations with hollie on the phone and here explaining every thing in plain English I sign for them to handle the work very confident
14 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mr David, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Had a wonderful experience
Had a wonderful, clear, informative and friendly call with Hollie B. Made everything clear, gave me great advice and was very friendly and informative- just want you need for reassurance.
14 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Bobby, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Hollie B has just called up to update…
Hollie B has just called up to update me on my claim progress. Her grasp of Customer communications and service management was excellent and should be used as an exemplar within your company. Thankyou for your efforts Hollie B.
14 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Andrew, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I received a call from Hollie B
I received a call from Hollie B, she was great and very informative!
14 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Kieran, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Up to know everything has car claimsbeen fine…
Up to know everything has been fine always keep in touch done very professional
13 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mr & Mrs P, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Very Prompt & Efficient Reply & To Date…
Very Prompt & Efficient Reply & To Date I’ve Been Updated On Progress
10 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Jack, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Tony was clear and precise regarding my…
Tony was clear and precise regarding my claim , explained the process from start to finish
I’m sure he crossed all the Ts and dotted the Is
11 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Craig, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.