I am only at the beginning of the process but both my claims were found. I still haven’t spoken to anyone re the next steps but remain positive & hope a resolution will be found soon. It would b c... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was a little sceptical when I first applied but once I had spoken with the lovely Hollie B I felt very reassured. She explained the process really well and gave me a realistic idea of how long the i... See more
Company replied
Sham A was very polite from the word get go !. I could tell that she has a professional touch to the job in how she handled my not so trusting response when we first spoke as the number came throug... See more
Company replied
I initially thought that I had contacted Santander _ where my payment was borrowed from. So then Mis_s_sold Expert took over and convinced me to continue. Very quickly and well informed I was please... See more
Company replied
Company details
Written by the company
At Mis-sold Expert, we believe everyone deserves fair treatment. We’re a Claims Management Company dedicated to helping people understand and pursue claims when they’ve been misled or treated unfairly by businesses. Our approach is simple: no jargon, no confusion — just clear guidance every step of the way. We know the world of claims can feel overwhelming, so we focus on making the process easy to follow, giving you the knowledge and confidence to make informed decisions. Trust is at the heart of everything we do. We take the time to explain your options, answer your questions, and support you throughout your claim.
Contact info
19 Spring Gardens , M2 1FB, Manchester, United Kingdom
- info@mis-soldexpert.co.uk
- missoldexpert.co.uk
4.5
Excellent
648 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolute nonsense claims are not being…
Absolute nonsense claims are not being payed seems tobe shite sick of the bullshit on the Internet disgrace fake firm fake claims
24 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi James, thank you for sharing your feedback. We’re really sorry to hear that your experience hasn’t met your expectations. We’d really like to look into this properly for you and see what’s gone wrong.
We've sent you a request through Trustpilot for more information, which will enable us to find you in our system and ask a member of the team to get in touch with you to explain or answer any questions.
The FCA scheme is currently facing legal challenges, which means updates can feel slow at this stage, but your claim is still active and in hand.
Alternatively, please get in touch with us directly at info@mis-soldexpert.co.uk or on 0161 567 8822. Thank you.
I am only at the beginning of the…
I am only at the beginning of the process but both my claims were found.
I still haven’t spoken to anyone re the next steps but remain positive & hope a resolution will be found soon.
It would b creator have a buffer in the bank for my current car… I would love new alloys!
24 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Kim, thank you for leaving a review. We really appreciate you sharing your experience so far. We understand the process can feel a little slow at this stage while the FCA scheme is being legally challenged, but we’re still working hard to prepare any claim you may have.
If there was anything specific that didn’t meet your expectations, we’d really like to understand so we can improve. You’re always welcome to reach us at info@mis-soldexpert.co.uk.
So far, seems good
Initial start of process was relatively easy and any contact received this far has been helpful and courteous
25 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Catrina, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I found this company to be extremely…
I found this company to be extremely professional in the way they dealt with me!
25 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Graham, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
driven down the garden path again and…
driven down the garden path again and again
22 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mr Grimstone, thank you for taking the time to share your experience. We're sorry to hear it hasn't lived up to expectations, and this is something we're keen to learn more about. We believe we've found you in our system, but we've requested some more information from you through Trustpilot to confirm this.
A member of our team will be in touch to see how we can help and figure out what went wrong.
Very quick very easy to apply
25 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Sharon, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Tech wizard …I'm not so hopefully the help is always there
The company have helped well initially I hope this continues as I'm 72 and not a technology wizard
25 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Maureen, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Took me ages to decide to go ahead with…
Took me ages to decide to go ahead with claim very easy and clear and precise procedure thankyou very much
25 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi David, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
What made my experience great.
What made my experience great was the manner and attitude of your representative, Hollie. Not only was she polite and courteous but she took the time to explain each and every detail of the process of obtaining me a refund. Her attitude toward my ignorance of such a process was exemplary to the point of putting me totally at ease and I felt we parted as friends. Don't lose her!
22 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Colin, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Tony was very polite and helpful
Tony was very polite and helpful. He gave me information and was happy to answer any questions I asked.
21 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Hollie was really professional
Hollie was really professional. Her communication was excellent, she explained everything really well. Very helpful and she really reassured me.
23 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mr Laku, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Very pleasant
I just spoke with Hollie, who was very pleasant and knowledgeable and informed me of the process going forward. thank you Hollie
23 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mr Mason, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Had my firs consultation with Tony…
Had my firs consultation with Tony today via phone found him to be customer focused ( a rare attribute these days) very knowledgable and above all else a very good communicator. Making me fully understand time scales and processes all in all a very good experience.
23 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi AlanRose, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Hollie was very informative and…
Hollie was very informative and professional today when she rang me regarding my claim
Highlighted points of interest and articulated well regarding the initial setup for me
5* and a credit to this company!
22 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Scott, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Holly was friendly and helpful
Holly was friendly and helpful. She wasn’t pushy at all and she managed to answer all my questions. She noted my email address was incorrect and updated it on the system as well
22 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Paul, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Hollie telephoned me explained the…
Hollie telephoned me explained the process of my claim she was very polite and professional and I found her to be very honest and up front
21 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mr Ian, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Good service by Hollie B
The agent Hollie B was very helpful and efficient during the call. All information was relevant and communicated clearly.
21 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Stephen, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Great first impression.
Hollie was very good on the welcome call. I am normally dubious of these kind of no win no fee claims but the process was quick, easy and Hollie was very knowledgable and personable.
21 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Paul, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Excellent
So far , the process been handled professionally and with good manners
21 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Adli, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I am in the early stages of my mis sold…
I am in the early stages of my mis sold claim. Up to now the process has been very professional. I am looking forward to seeing a successful claim result
21 September 2026
Unprompted review
Reply from Mis-sold Expert
Hi Paul, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
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